We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... Se mere
Virksomheden har svaret
Lokation
Skift lokationCrosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Se mere
Virksomheden har svaret
We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... Se mere
Virksomheden har svaret
Fitted 18 of us in as a family at time we wanted. Everyone enjoyed the session, though the noise level was unnecessarily high from all the games
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Kontaktoplysninger
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Storbritannien
- 0333 034 6100
3,2
Middel
210 anmeldelser
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I expect better :S
The bowling, laser tag and arcade games are good .. but maybe because it was the weekend, the food order was not provided correctly, there was a delay in getting the replacement and everything just took too long - and that coupled with it was a kids bday party + the events are lined up back to back, did not help.
21. april 2026
Besvarelse fra Tenpin - Coventry
Hi, thank you for taking the time to leave a review of Tenpin Coventry. We're sorry the food order was incorrect and delayed in coming out to you. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you back again for a much better experience.
Take care,
Kirsty
The new layout isn't user-friendly
The new layout isn't user-friendly. I really enjoy the ocassional visit to ten-pin, but I was very disappointed at the revised seating layout. You all sit in a narrow line of seats, facing the family opposite, which just doesn't work! And don't get me started about the cost.. If i hadn't booked the Friday special, it would have cost me £82 for 3 adults and 2 children, for the regular 2 games. Wont be back soon I'm afraid...
15. april 2026
Besvarelse fra Tenpin - Coventry
Hi Colin,
Thank you for your 3* review at Tenpin Coventry! We are delighted yo hear you enjoyed your visit to us. However, we are very sorry to hear you were disappointed with the new layout, your feedback is important to us and will be passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon! Best wishes- Steph
Good day with grandchildren
Good day with grandchildren,
Shame the pool table were not working but not accepting £1 coins
15. april 2026
Besvarelse fra Tenpin - Coventry
Hi Robert, thank you for the lovely 5* rating and review of Tenpin Coventry. We're thrilled to hear you had a great day spent with the grandchildren. We're also sorry to hear that the pool tables were not working during your visit. Your feedback is important to us and we do hope to welcome you back again for a much better experience.
Take care,
Kirsty
bad service
The service for the last 2 times we have been has been awful. Always a huge queue making you late for your booking. One of our group missed half of the game waiting for a coffee to be made. The machine then broke and he had to wait even longer for the manager to come and issue a refund. We then went in the arcade with our children who excitedly won some tickets. Sadly again the queue was far too long to wait in for them to get their prizes.
Something really needs doing about this. Such as another place to check in. And extra staff available to support this. This is our second visit since the refurb and we have been disappointed both times.
10. april 2026
Besvarelse fra Tenpin - Coventry
Hello Charlotte,
Thank you for taking the time to rate Tenpin Coventry 1 star. We appreciate you taking the time to share your feedback. We're sorry to hear about the long queues and the issues encountered with your coffee order and the arcade prizes. We'll address these concerns to improve our guest experience, and we hope to welcome you back for a better experience. All the best ~ Laura
Rubbish
Rubbish. Felt essentially invisible, staff were incompetent and just forgot about you. Waited upwards of an hour for 2 drinks and food.
15. april 2026
Besvarelse fra Tenpin - Coventry
Hi Kyle, thank you for taking the time to review Tenpin Coventry! We're sorry to hear that your experience was not as enjoyable as we'd have hoped and that there had been a long wait time for your food and drinks order to arrive. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' and we can pass this on to be looked into. Best wishes - Adelaide
Give the food a miss
Booked offer two games with burgers and chips for myself and two grandchildren.At reception I asked if we could eat after game.The receptionist said she would place a note on the order.While playing gurst game food arrived, I informed that person we asked for it after games( hands are dirty).She took them back food away,when we had finished playing I informed the receptionist as previous agreed.The food??was then brought to our table.The chips stone cold obviously the one brought out earlier.Left most of the food.Emailed when I got home no reply.Kitchen?.a joke obviously who ever was working was too lazy to cook fresh food.
8. april 2026
Besvarelse fra Tenpin - Coventry
Hi Ritapita, thanks for leaving a rating and review for Tenpin Coventry! We appreciate you sharing your experience. We're sorry to hear that the food didn't reach the usually high expectations that we aim for and the service didn't meet your expectations. We'll ensure this feedback is passed onto the correct teams for future improvements to be made and please feel free to email us at customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' and include the details of your visit, should you wish to discuss this further. Thank you for your feedback and we hope to welcome you back for a much better visit in the future! Best wishes - Rosie
Poor choice of balls!
While I appreciate that it will always be busy, the choice of bowling balls was shocking. I would expect there to be enough of the “commonly used” balls to go around, instead all that was left on the racks was extra large and extra heavy, not ideal for my wife or anyone with less than gigantic hands. Looking up and down the lanes, all of them had only one or 2 balls (between the 2 lanes) that would be suitable for the average person. Any staff member that I saw either had food or drinks in their hands so couldn’t ask for assistance, and the queue at reception was ridiculous. Also, when checking in, my booking had “been moved by the system” so I had to wait longer until they could “squeeze me in” which I found very hard to understand when I had booked that very morning and had the confirmation email. All in all, I doubt I will be visiting again any time soon
15. april 2026
Besvarelse fra Tenpin - Coventry
Hi PW, thanks for leaving a rating and review for Tenpin Coventry!
We appreciate you sharing your experience. We're sorry the bowling ball selection was inadequate and that your booking was altered. We'll ensure this feedback is reviewed by the correct teams for future improvements to be made. Thanks again for your feedback and we hope to offer you a better visit in the future! Best wishes - Rosie
Bowling was fine the food was terrible…
Bowling was fine the food was terrible had to send it back they must have put it in the microwave it was hard and cold we didn’t eat it 😢
15. april 2026
Besvarelse fra Tenpin - Coventry
Hello Jackie,
Thank you for taking the time to rate Tenpin Coventry 1 star. We're sorry your food was unsatisfactory; that's not the standard we aim for. We appreciate you bringing this to our attention, and we'll investigate how to improve. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Our food was very cold when it arrived…
Our food was very cold when it arrived and it came before our guests even arrived so it was rushed. still disappointed that I lost all my accursed points as the app is no longer available.
15. april 2026
Besvarelse fra Tenpin - Coventry
Hello G,
Thank you for taking the time to rate Tenpin Exeter 3 stars. We regret that your food arrived cold and early. We're also sorry for the app issue and the lost points. We appreciate your feedback and will review your experience. All the best ~ Laura
Great Upgrade To The Centre
Most enjoyable
Great improvement to the upgraded facilities
Staff most helpful
9. april 2026
Besvarelse fra Tenpin - Coventry
Hi John, thank you for rating Tenpin Coventry 5*! We're so pleased to hear that you are happy with our upgraded facilities. We will be sure to pass this kind feedback on regarding our staff too! Best wishes, Jade
Great experience nice new software play…
Great experience nice new software play and prices not too bad either
15. april 2026
Besvarelse fra Tenpin - Coventry
Hi Scott, thank you for the lovely 5* rating of Tenpin Coventry. We are so happy to hear you had a great experience and thank you for this feedback. We hope to see you again soon for another 5* experience. Best wishes, Jade
My son’s party was terrible
My son’s party was terrible. Everything went wrong from the moment we arrived.
15. april 2026
Besvarelse fra Tenpin - Coventry
Hello Gemma,
Thank you for taking the time to rate Tenpin Coventry 1 star. We're very sorry to hear that the party was a negative experience. We would like the opportunity to look into this further, please email us at customer.feedback@tenpin.co.uk with the name of the centre you visited and any details you feel comfortable sharing. All the best ~ Laura
We really enjoyed the interactive darts…
We really enjoyed the interactive darts however there were some issues surrounding the pool tables which did take a while to resolve. As it was half term there were not enough staff on the bar/reception area. The two staff who were there, were polite.
15. april 2026
Besvarelse fra Tenpin - Coventry
Hi Laura, thank you for leaving Tenpin Coventry an excellent 4* rating. We are so pleased to hear you enjoyed our darts, but we are very sorry to hear there were some issues with the pool tables and that it took a while to sort for you. We are very pleased that the staff available had a positive impact on your visit, but we are sorry to hear there weren't enough staff available during a busy period. We hope to welcome you all back again soon! Best wishes - Kaylee
Besvarelse fra Tenpin - Coventry
Hi there,
Thank you for your fantastic 5* review at Tenpin Coventry! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great bowling experience
Great bowling experience. Quick service booking in and food delivery quick during first game
8. april 2026
Besvarelse fra Tenpin - Coventry
Hi Ryan, thank you for taking the time to leave Tenpin Coventry a rating and review! We're happy to hear that you had a great bowling experience! It's also great to hear that you received quick service with booking and food delivery. We appreciate your positive feedback, and we can't wait to see you again soon! Best wishes - Rosie
Too expensive at £60 for 2 game
Too expensive at £60 for 2 games but was requested as a birthday treat. Had to wait 20 minute past booking time. Bowling alley was clean and staff friendly.
25. januar 2026
Besvarelse fra Tenpin - Coventry
Hello, thank you for taking the time to leave a review of Tenpin Coventry! We are pleased you enjoyed your visit and found our team friendly and venue clean! However, we are sorry to hear there was a long wait and you found it a little expensive. For any future visits we would advise taking a look at out deals section on the website here https://www.tenpin.co.uk/deals/ and we hope to welcome you back again soon! Best wishes - Mel
A lovely experience by the family all…
A lovely experience by the family all enjoyed our evening.
8. april 2026
Besvarelse fra Tenpin - Coventry
Hi Amandeep, thank you for leaving Tenpin Coventry a wonderful 5* rating. We are so glad to hear your family enjoyed their visit to us and we hope to welcome you all again soon! Best wishes - Kaylee
A great experience, start to finish
It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too!
The lane was ready and waiting, the touch-screen controls were very user-friendly and there were friendly staff on hand to help if we got stuck!
It was great fun, and something we'll doubtless do again!
8. april 2026
Besvarelse fra Tenpin - Coventry
Hello Janet, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Coventry! We are so pleased to hear that you found our booking system simple and the set up of the bowling lane. We can't wait to see you again in the near future! Many Thanks - Kimberley
Staff were terrible
Staff were terrible, poor attitude, lack of intelligence and interest
8. april 2026
Besvarelse fra Tenpin - Coventry
Hi there. We're sorry to hear about the issues you encountered during your recent visit to Tenpin Coventry. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' where we can discuss this further with you. We hope to welcome you back again in the future for a better experience! Best wishes, Jade
Besvarelse fra Tenpin - Coventry
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us! We do hope to see you again very soon at our Tenpin in Coventry. Best Wishes - Kimberley
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