Oh my goodness I don’t know where to start ! From the very first time I spoke to Caroline the customer service has been second to none ! Basically we had a Tornedo cylinder installed a few yea... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service I received from both caroline & Marie in the service department year after year is top tier. Thank you ladies once again for always making me feel like a valued customer during my year... Se mere
Telford really have been amazing at sorting out the issues left by greener living. Both with a leaking tank last august and more recently helping me diagnose and resolve my tank sterilisation iss... Se mere
Heating system installed a few years ago by a different company with a poor record of follow up service. They finally handed over to Telford and we had our first service a couple of months ago. Th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
UK Copper & Stainless Cylinder manufacturer, proud to be manufacturing cylinders within the UK for over 30 years.
Kontaktoplysninger
Furrows Business Park, TF1 2FE, Telford, Storbritannien
- 01952 257963
- sales@telford-group.com
- www.telford-group.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Oh my goodness I don’t know where to…
Oh my goodness I don’t know where to start !
From the very first time I spoke to Caroline the customer service has been second to none !
Basically we had a Tornedo cylinder installed a few years ago during a big remodel project at our house and it’s sadly failed and the guy that installed it never registered it for the warranty
and never serviced it !
Anyway we have bought a new one direct and had it fitted this week direct from the company and every single email and phone call has been dealt with super fast and efficiently
Today I’ve phoned up to register the cylinder as instructed by the fitter but it’s already been done !
I would highly recommend this company and will use them every year for the service
Very professional in every way.
The advisor Sean went above me heyond…
The advisor Sean went above me heyond to help and called back on the time he said he would
Sean in the Technical Department…
Sean in the Technical Department answered my questions swiftly and gave me some useful advice on solar integration
Top tier service
The service I received from both caroline & Marie in the service department year after year is top tier.
Thank you ladies once again for always making me feel like a valued customer during my yearly servicing, supply & now a new Instalation.
Telford - Unvented hot water cylinder question
Telford - Sean was very responsive to a specification question regarding an additional sensor pocket on an unvented hot water cylinder.
Many Thanks Denton Plumbing & Heating Ltd
Sean was very helpful with what little…
Sean was very helpful with what little information I had he went above and beyond.
A great range of cylinders and very…
A great range of cylinders and very helpful technical team.
Technical Support were prompt
Technical Support were prompt helping me find the data sheet for the tank I installed over a decade ago.
Trevor was helpful with his advice and…
Trevor was helpful with his advice and pointing me in the right direction.
They listened and responded in short…
They listened and responded in short order.
I like companies that stand by their products
Sean at Telford cylinders was my…
Sean at Telford cylinders was my contact throughout. Each time I contacted him via email he immediately returned my questions with very helpful answers. He showed great technical expertise. Thanks Sean.
I had a technical query regarding a 500…
I had a technical query regarding a 500 litre cylinder which was fully answered within 1 hour, great product and service
Great technical support over an issue…
Great technical support over an issue with our heat pump. Marie and Miles’ swift response meant the problem was quickly fixed. Excellent customer service!
Great after sales support
Technical services were very helpful with diagnosing a problem with our cylinder, which had been fitted 6 months earlier by a local company. I paid Telford for a service visit to check the installation and provide peace of mind, they were excellent and swapped out a faulty component. Great after sales support.
staff knew what i needed straight away,
staff knew what i needed straight away,
part number and price emailed in minutes,
free carriage for march too.
Fantastic customer service fantastic
Fantastic customer service really helpful.
Excellent technical support from Trevor…
Excellent technical support from Trevor Roe. Despite the fact that I started off using a technical term incorrectly he was very patient and very quick to respond. The cylinder hasn't been ordered yet (that's my next step) but so far Telford have been excellent.
Great experience
Peter was really helpful and patient when explaining my hot water system to me, he took the time to explain things to me in a way I would understand!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








