Really impressed with the quality of my Swannies Kensington. The frames feel sturdy but lightweight, fit comfortably without slipping, and the yellow lenses are as expected from their photos. I wear t... Se mere
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Se, hvad kunderne siger
I was worried about delivery to the Netherlands but it went well . My Swannies arrived on time and were packaged really well. The glasses fit comfortably straight away and the quality of both the fram... Se mere
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I’ve been wearing my blue blockers most evenings and they’ve become part of my nighttime routine. I definitely find it easier to switch off and wind down before bed. They’re really comfy, even when I... Se mere
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Ordered a pair based on them being mentioned in a study. The order was placed on April 23, after a while the DHL tracking showed that the package has arrived in a distribution center in Germany o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Swanwick Sleep is the original creator of Swannies® Blue Light Blocking Glasses, trusted by sleep experts, athletes, and professionals worldwide. Our scientifically backed blue light glasses, sleep masks, and wellness accessories are designed to improve sleep quality, boost focus, and reduce eye strain from screens. Discover how Swanwick helps you sleep better, feel energized, and perform at your best—day and night.
Kontaktoplysninger
539 W. Commerce St #2736, 75208 , Dallas, USA
- +1 (855) 441-2008
- support@swanwicksleep.com
- www.swanwicksleep.com
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Really impressed with the quality of my…
Really impressed with the quality of my Swannies Kensington. The frames feel sturdy but lightweight, fit comfortably without slipping, and the yellow lenses are as expected from their photos. I wear them regularly for long periods and they still feel comfortable. Definitely feels like a premium product.
19. september 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Hi Millie,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your Kensington Swannies and that you find them both lightweight and comfortable enough to wear for long periods.
We’re also glad the yellow lenses were just what you expected from the photos. We really appreciate you noticing the quality and premium feel of the frames.
Thank you for choosing Swanwick and for sharing your experience!
International order
I was worried about delivery to the Netherlands but it went well . My Swannies arrived on time and were packaged really well. The glasses fit comfortably straight away and the quality of both the frames and lenses is excellent. I do feel more tired at night when I wear them whilst watching TV and fall asleep faster, can highly recommend
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for sharing your experience! We’re thrilled to hear that your delivery to the Netherlands went smoothly and that your Swannies arrived safely and well packaged. It’s wonderful to hear that they fit comfortably right away and that you’re enjoying the quality of the frames and lenses. We’re especially glad they’ve become part of your evening routine and that you’re finding it easier to wind down and fall asleep. We really appreciate your recommendation!
Sleeping better
I’ve been wearing my blue blockers most evenings and they’ve become part of my nighttime routine. I definitely find it easier to switch off and wind down before bed. They’re really comfy, even when I wear them for a few hours. The frames feel really well made and good quality. Very happy with them.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for sharing your experience! We’re delighted to hear that your Swannies have become part of your nightly routine and that they’re helping you wind down before bed. It’s great to know you’re finding them comfortable enough to wear for a few hours, and we really appreciate your kind words about the quality of the frames. We’re so happy you’re enjoying them!
-Swanwick Team
These are the best!
I was gifted a pair of the Sleep Swannies at my baby shower. Let me tell you, I feel a huge difference when I forget to wear them at night feedings!! I lay in bed awake for at least 30 minutes when I forget to grab them and maybe 5 when I wear them.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for sharing this! We’re so glad your Sleep Swannies have become part of your nighttime routine, especially during those late-night feedings. It’s amazing to hear how much of a difference you notice when you remember to put them on. Wishing you and your little one many more restful nights!
-Swanwick Care Team
I love their kid swannies and adult…
I love their kid swannies and adult aviator swannies. They are comfortable to wear, high quality and cute frames on us all! They are the best blue light blockers on the market and their customer service goes the extra mile to address your expressed and unexpressed needs.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for your wonderful review! We’re so happy to hear that you and your kids are enjoying your Swannies, especially the Kids Swannies and the Aviators. It means so much to know that you find them comfortable, high quality, and stylish enough for the whole family!
We truly appreciate your kind words about our customer service as well. Going the extra mile for our customers is something we care deeply about, so your feedback means a lot to our team.
Thank you for being part of the Swanwick family!
10 Year Veteran
I first started wearing Swanwick glasses in 2016, and years later they’re still one of those products that naturally find their way into my routine.
I recently started wearing the Crystal Sleep pair again, usually around dusk, and I’ve noticed a much smoother transition into the evening. Rather than feeling like I’m fighting to stay awake late into the night. I’m more naturally ready to wind down after a couple of hours.
Beyond the function, I genuinely love the Crystal frames. They’re distinctive enough to feel like part of what I’m wearing rather than something I have to put on for sleep.
Ten years later, I’m still reaching for Swannies—& I think that says the most.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for sharing this! It truly means a lot to us to know that you've been wearing Swannies since 2016 and that they've remained part of your routine all these years. We especially love hearing that your Crystal Sleep Swannies have become part of your evening ritual again and that you’re enjoying the frames as much as the function.
Ten years of reaching for your Swannies is an incredible compliment, and we're so grateful to have you as part of the Swanwick family. Thank you for your continued support! 💙
Harvard day time glasses
I have the Harvard day time glasses for work. They really helped stop my headaches from poor lighting at my office. Highly recommend!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for your kind words! We're thrilled to hear that your Harvard Focus Swannies have helped reduce the headaches you were experiencing from your office lighting. It's wonderful to know they're making a difference in your workday. We truly appreciate your recommendation and your support.
Thank you for being part of the Swanwick family!
I have been sent the wrong glasses…
I have been sent the wrong glasses three times now. The customer service is good so no complaints there.
2. juli 2026
Besvarelse fra Swanwick Sleep
Thank you for your review and for your kind words about our customer service.
We're truly sorry that you received the wrong glasses multiple times. This was the result of a warehouse inventory issue caused by SKU errors during a major inventory update. While we've since resolved the issue, we completely understand how frustrating this experience must have been.
We appreciate your patience and the opportunity to make things right. Thank you again for your understanding and for giving us the chance to resolve the issue.
Realizing that blue light exposure was…
Realizing that blue light exposure was from more than just my phone helped me understand why these glasses have improved my sleep quality. If you live in the modern world, these glasses are for you.
2. juli 2026
Besvarelse fra Swanwick Sleep
Thank you so much for your wonderful review! We’re so glad to hear your Sleep Swannies have made such a positive difference. We truly appreciate your support and are grateful to be part of your nightly routine!
Engaging, knowledgeable, and motivating coaches
The coaches are engaging, knowledgeable, and motivating. The community is strong and supportive. This was just what I needed to kick my alcohol addiction.
26. juni 2026
Received dog poop pickup bags instead…
Received dog poop pickup bags instead of Swanwick glasses. Customer service seems unreachable, despite email and phone call.
28. juni 2026
Besvarelse fra Swanwick Sleep
We’re so sorry to hear about your experience. This is certainly not the experience we want for our customers. Our team has already reached out to you to investigate what happened and make things right as quickly as possible. We appreciate your patience and look forward to resolving this for you.
They have sent me the wrong glasses…
They have sent me the wrong glasses twice, not what I ordered. I have to send these back and I hope that my purchase will be corrected.
26. juni 2026
Besvarelse fra Swanwick Sleep
We’re very sorry for the repeated mix-up. Our team has reached out to you directly to make this right, and we truly appreciate your patience while we resolve this.
I need a bigger lens and I feel like…
I need a bigger lens and I feel like the reader number is lower than normal reading glasses. I got the 150 magnifier but it seems more like 100.
6. juni 2026
Besvarelse fra Swanwick Sleep
Hi Karly,
Thank you for your feedback. We’re sorry to hear the readers weren’t the right fit for your needs. Our in-house optician has already reached out to you by email to help determine the best magnification and frame option for you. We look forward to assisting you and finding the best solution.
-Swanwick Team
I really love my swannies!
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you for your kind words! We’re so happy to hear your Sleep Swannies are helping you fall asleep faster. Enjoy the better sleep, and thank you for being part of the Swanwick family!
Europe Bewear
Ordered a pair based on them being mentioned in a study. The order was placed on April 23, after a while the DHL tracking showed that the package has arrived in a distribution center in Germany on May 6. I was willing to wait but after a whole month of waiting and nothing changing on the tracking side I requested i refund on May 22. Of course I pay for shipping twice even though I haven't received anything anyways (good job on that business strategy). IDK if this is usual with European orders or what, but Im disappointed.
Tried buying a product to improve my health and Swanwick made me lose that health in emails and waiting. Thanks for nothing)
After companies respond, they started ignoring me and i still havent gotten the refund in full and have paid twice for delivery(close to 40€)
Not even one star but zero!
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Hi,
We’re truly sorry for the experience you had and completely understand how frustrating and disappointing this must have felt, especially after waiting so long with little movement on the tracking updates.
We never want our customers to feel ignored or stressed over an order, particularly when you purchased the glasses hoping to support your health and wellbeing.
After reviewing the order, we were unable to see a second shipping charge on our end. However, if you were charged additional shipping fees, customs fees, or import-related charges separately, please send those details or screenshots to our support team so we can review everything properly and do our best to help sort this out for you.
Unfortunately, once international shipments are handed over to DHL and customs processing begins, delays can sometimes occur outside of our control, though we completely understand that this does not make the situation any less frustrating on your side.
We genuinely appreciate you giving Swanwick a try and are very sorry this experience did not meet expectations.
Order never arrived
Order never arrived. And when ask for help they avoid replying and ask me to do the job for them....
Never received them
5. maj 2026
Besvarelse fra Swanwick Sleep
We sincerely apologize for the experience you’ve had with your international shipment. We completely understand how frustrating it is to wait for an order and feel unsupported during the process.
International deliveries can occasionally become delayed or held within customs and local carrier networks once the shipment leaves our facility. Our intention was never to avoid assisting you, but rather to gather the necessary information needed to investigate the shipment directly with the carrier.
We truly regret the frustration this caused and appreciate your patience throughout the situation. Please reach out to our customer care team directly with your order number so we can continue working toward a resolution with you.
I’ve tried many brands and Swanwick is…
I’ve tried many brands and Swanwick is the best by far. The lenses are much better and don’t smear as easy. The frames are the best while others feel flimsy.
30. april 2026
Besvarelse fra Swanwick Sleep
Thank you so much for your kind words and support. It truly means a lot to hear this, especially after trying other brands.
We put a lot of care into both our lens quality and frame construction, so we’re thrilled to hear you’ve noticed the difference in comfort, durability, and overall experience.
Thank you again for being part of the Swanwick community!
-Swanwick Care Team
Didn’t get what I ordered and the…
Didn’t get what I ordered and the customer service lacks attention to my emails.
5/12/26
After the response I received, I do feel like they want to make the situation right. So I am having a good feeling this is going to be all worked out.
5. maj 2026
Besvarelse fra Swanwick Sleep
Thank you for your feedback, and we sincerely apologize for the confusion and frustration caused with your order and communication experience.
After reviewing your case more carefully, we understand there was a misunderstanding regarding the options and pricing information provided, and we completely understand how the back and forth became frustrating while trying to get a clear answer.
Your experience is important to us, and we appreciate you bringing this to our attention. We’re actively reviewing this internally with our team to improve communication and ensure customers receive clearer and more timely information moving forward.
Thank you again for your patience and for giving us the opportunity to address this.
Excellent customer service
Excellent customer service.
The only reason why I took off one star in the review is because the red lenses were too dark for me. But the customer service team jumped right on things to make sure I was happy and an exchange is in the works.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Swanwick Sleep
Thank you so much for your feedback and for giving us the opportunity to make things right.
We completely understand that lens preferences can vary from person to person, and we’re glad our team was able to help find a better option for you. Your comfort and experience are incredibly important to us.
We truly appreciate your support and look forward to hearing your feedback after the exchange!
-Swanwick Care Team
I can tell a difference right away
I can tell a difference right away. I sleep better, but more importantly I wake up better. I need to contact to ask, the furthers are a bit frustrating. They don’t stay in well of bend over to pick something up. The arms are very flexible. I assume there is a reason so I need to find out how to fit them better.
30. marts 2026
Besvarelse fra Swanwick Sleep
Thank you so much for sharing this — I’m really glad to hear you’re already noticing a difference in your sleep and how you feel waking up.
I’m sorry to hear about the fit issue, especially when bending over. That’s definitely something we can help with. Our frames are designed to be flexible for comfort, but they can usually be adjusted for a more secure fit.
I’ve shared this with our Customer Support Team, and they’ll be reaching out shortly to guide you through a quick adjustment so your glasses feel more secure and comfortable.
-Swannies Care Team
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