Horiakadi Anmeldelser 

I got a shipping notice right away, but after that there were several problems with postage and when I tried to each out to the company, I got no response. The email bounced because of server issues, the chat on the site is not monitored, so no response, I sent an inquiry through the form on their site and sent a message in Facebook. I still don’t have my order and no communication from the company so I filled I dispute at the bank.

I ordered on 5/8/29 on Order #HK9364312 I ordered two boxes of Somatic Therapy Coping Skill Cards but I only received one box in the mail. I have emailed twice to try to get this issue corrected but have not heard from your company or received the additional box. I am a somatic trauma therapist presenting at a conference in June for Sandplay Therapists of America and wanted to hand them out to each of the attendees. but since I did not receive the two boxes, I wont have enough to give out. I was going to post in the slides where to get them. I wont be able to do that if I don't have the two boxes. Please help me with this. So far I have gotten no reply from your company.

Our cards are so helpful especially for our kiddos who struggle with anxiety and stressors. The strategies get them jump-started on their own ideas of how to use them and how to manage their emotions.

It's a good product and I will use it with my clients. The only reason I'm giving a 4 instead of a 5 is the customer service. There's very little way of communicating with someone there. I had an order lost in 2024, so I was hesitant to order it again. I ordered a similar product this year and it came, but I wanted to tell them I was hesitant to order from them again because of last time, but there was very little way of doing so. Private message on Facebook is pretty much about it. Good product though and thanks for your work, it's important to have resources like this out there.

I never received the item.

Great cards and rare to find. A must buy.

NO response. Have turned it over to my bank fraud department for investigation and refund.

I ordered 3 products and received 2 of the same products. I emailed 2 times without a response. I offered to return the duplicate product. And I am still waiting to get the product that I ordered. This is unacceptable. I would like the products I paid for.

Great product and I will definitely purchase again

I havent received my order after over 3 weeks of waiting with a tracking number that doesnt work. Really not trustworthy

I visited the HoriaKadi website for months before deciding to purchase three different decks of cards for use in my private practice. I was very excited to receive them. When the package arrived, however, it contained only two decks instead of three. I took photos immediately and emailed HoriaKadi. I also attempted to use the chat box twice (though no one responded) and followed up with another email. I work hard for my money, and it’s disappointing and unacceptable to pay for three decks, receive only two, and then receive no response.

Order #HK9353192
I have still not received the last of my order:
"Mental Health Daily Affirmations Mug – 15oz Glass Cup"
Ordered on November 11, and the payment (for the entire purchase) was withdrawn on November 13. I have written several emails regarding the missing item, including expected delivery or a refund, but I have not received any response. This is highly unprofessional and in no way acceptable. The cards and posters I received were fine, but unfortunately it reflects poorly when $24.95 has been charged for an item I still haven’t received. I expect you to refund the money now.

Unas tarjetas súper chulas, me encanta usarlas con mis pacientes 😃

Quality gift! Exceeded my expectations. Everything is as exactly as I asked for. I will be buying the other custom vids!

I received part of my order--DBT coping skills and affirmation cards--but I have not recieved the other part of my order-- a $40 Charming Giraffe necklace. I was charged for both items, and I have emailed the company three times and nobody has responded. The necklace was supposed to be a birthday gift for someone very special to me and it never arrived. I have asked for a refund and nobody has ever responded. It makes me very angry.

Hello. I am updating my review as of 11/18. I very much appreciate your response to my review. Unfortunately my credit card had fraud on it so I don't think my refund can be processed. I will also email the address on your website, but I am not sure how to process my refund now as the credit card I used has been canceled. I will email you directly as I don't want to post all of my information on this. Thank you.

Great cards, ok price. Thank you

Never received package

I loved the packaging of the cards and they are very sturdy.
The instructions are easy to follow and having an illustration on the other side of the card depicting the name of the exercise is helpful.
I didn't have to wait long for delivery which is always a bonus. I use them every day and love them.

Quality, presentations, honesty.