I had a terrible experience at Superdry Newry staff engagement was 0 staff were to busy catching up on gossip and ignored me & my husband today. We have always been loyal Suoerdry fans and have nevet... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Returns process is purposely drawn out to put you off. If you go to your orders on your account you can't select items to return, no, you have to go to their "returns portal" and type in the order n... Se mere
Buying online proved to be an absolute minefield ..... the cord trousers I ordered on 18th January have still not arrived today (11th Feb), despite the due delivery date being 22nd Jan! Superdry's own... Se mere
The items I ordered arrived weeks after order because of delays at customs. I now can’t return through the portal as it says I’m outside the returns window despite only receiving the order on Wednesda... Se mere
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Dårlig
126 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Big thanks to Chloe at Superdry
Big thanks to Chloe at Superdry for sorting out my order after Hermes lost the item. Quick to respond with a re-order and next day delivery
26. april 2021
Uopfordret anmeldelse
Service was good but the item delivered…
Service was good but the item delivered (gloves) were damaged (a manufacturing issue not delivery damage) so had to be returned - sadly no quality control on merchandise. Refund was quick.
9. februar 2021
Uopfordret anmeldelse
Website returns is easy but eBay store not great
On website they’re stuff is good and returns made easy, however whoever runs the eBay stores shouldn’t be in charge. Wrong item was pictured, noticed after order, order cancellation refused after an hour of ordering (despite the item not being dispatched yet).
Very annoyed to receive an item that wasn’t the correct description (photo) and to have a non response from them on eBay. Look up there eBay reviews if you don’t believe me.
However would and still do buy from the store but the experience has put me off slightly which wins me towards other brands.
28. januar 2021
Uopfordret anmeldelse
Double Whammy
Double Whammy
My wife ordered & received an item from QVC unfortunately she had to return it. She paid £3.95 for Hermes via their website, paid by her card., she printed off the returns label, it was to be collected by Hermes Saturday 31st between 8am – 8pm. No show from Hermes.
Our son regularly has parcels delivered to our address due to him working and someone is always at home. Coincidently he also was expecting a parcel from Super Dry via Hermes to be delivered on the same day.
Our son had an email from Hermes 31st October 2020 at 17:15 saying we tried to deliver your Supergroup parcel, but you weren’t in.
Same day. Same address. I would like Hermes to know we have RING and pay a subscription for all our visitors to be recorded. We also have CCTV cameras also recorded. If anyone would like to view. Unfortunately for Hermes no one from their company came.
I would like QVC & Supergroup Super Dry to now about this. And ask the question why they use a Parcel company like Hermes to deliver for them. Their service on Trustpilot speaks for itself. Surly QVC & Supergroup with exceptional customer care. Needs to re-look at parcel delivery companies with the same commitment.
PS We have not received our sons parcel, nor have they collected our parcel
3. november 2020
Uopfordret anmeldelse
Achtung Betrug
Am 8.März kaufte ich eine Artikel bei Superdry aber der Artikel ist nie gekommen und sie wollen mir auch keine Lieferschein zeigen
obwohl das steht , dass ich personnlich meinen Artkel bekommen habe konnten die keine Lieferschein zeigen
15. marts 2017
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.