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Se, hvad kunderne siger
Negozio bellissimo e scarpe fantastiche super glamour.ho avuto un piccolo problema con la mia scarpa super bellissima e chic,ma Andrea è stato così gentile e bravo risolvermi tutto e spedirmi veloc... Se mere
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I'm a retired doctor, lawyer and investment Banker CEO. Now after 7 years on my own lifeboat I can wear just about anything I want to and it starts with statement shoes. These shoes are always t... Se mere
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Sono cliente da molto tempo e ogni volta che ho l'occasione di recarmi a Milano è obbligatorio fare una sosta in negozio. Senza dubbio un'ottima esperienza di acquisto e un'eccellente attenzione da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om SUPERGLAMOUROUS
Skrevet af virksomheden
SUPERGLAMOUROUS ®
Official Website
Discover the Superglamourous universe: a world of refined luxury featuring elegant slippers, Belgian loafers, versatile sneakers, timeless accessories, and much more.
Each piece is meticulously handcrafted in Italy, with production rooted in the prestigious footwear district of Vigevano, a region renowned worldwide for its exceptional shoemaking tradition.
By blending traditional artisanal techniques with innovative design, Superglamourous creates footwear and accessories of unmatched sophistication.
Renowned for its impeccable attention to detail, the brand represents a harmonious fusion of quality, style, and comfort, catering to discerning individuals who value unique craftsmanship and timeless elegance.
Our commitment to excellence and customer satisfaction is reflected in our outstanding Trustpilot score of 4.6 out of 5, a testament to the loyalty and trust of our global clientele.
Superglamourous stands as a symbol of Italian excellence, catering to those who appreciate unique craftsmanship and timeless elegance.
For a truly exclusive experience, visit our boutique located in the heart of Milan, at Corso Venezia 29. This flagship store showcases the full range of our collections in a sophisticated setting, reflecting the brand’s ethos of understated luxury.
Explore our creations to elevate your wardrobe with pieces that embody artistry, elegance, and Italian heritage.
Enjoy free worldwide delivery and experience the Superglamourous difference, where every detail tells a story of passion, tradition, and excellence.
WORLDWIDE SHIPPING
Skrevet af virksomheden
- 2-7 days worldwide shipping guaranteed
- Orders shipped worldwide within 7 days with FedEx. Free shipping to Europe, US and Canada. Import duty fees and taxes always paid!
Boutique Superglamourous Milan
Visit us in store and see the latest arrivals and best sellers first-hand!
Corso Venezia 29 - 20121 Milan | Open from Monday to Saturday from 11am to 7pm
Kontaktoplysninger
Corso Venezia 29, 20121, Milano, Italien
- +393428538169
- hello@superglamourous.it
- www.superglamourous.it
4,6
Fremragende
327 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great delivery
Great delivery. Although I once hv bad experience with a product and I made complaint on IG and tag them but I was blocked.
23. december 2024
Besvarelse fra SUPERGLAMOUROUS
Dear Azeez,
Thank you for your positive feedback.
We are delighted that you had a positive experience on this occasion. Our aim is to provide efficient and prompt shipping to all our esteemed customers, ensuring you receive your SUPERGLAMOUROUS products in perfect condition and without delay.
Nonetheless, we are truly sorry to hear about your past negative experience and the issue with our social media interaction. We deeply value every customer and strive to ensure a seamless and transparent communication. It is certainly not our policy to exclude voices or concerns, and we will investigate this matter to better understand what occurred. We appreciate your honesty as it helps us to improve our customer service.
We hope, nevertheless, that you were able to appreciate the exclusive selection of our artisanal, made in Italy products and the bespoke services offered through our Milan flagship boutique in the renowned Quadrilatero della Moda district.
We hope to hear from you soon.
Wishing you a very happy new year and all the best for 2025,
Andrea, Superglamourous Customer Service
excellent quality
18. december 2024
Besvarelse fra SUPERGLAMOUROUS
Hello,
We are grateful for your feedback.
We are delighted that you appreciated the exceptional quality of our products. At SUPERGLAMOUROUS, we take pride in enhancing the artisanal quality and exclusivity of made in Italy with our unique designs and materials. Our collection, featuring items like the iconic slipper and various shoe styles, aims to provide our customers with a luxurious experience that combines elegance and functionality.
We hope to have the occasion to welcome you back.
Season’s greetings,
Andrea, Superglamourous Customer Service
Prodotti di ottima qualità e customer…
Prodotti di ottima qualità e customer care eccezionale
17. december 2024
Besvarelse fra SUPERGLAMOUROUS
Gentile Carmine
Grazie per aver scelto il nostro negozio.
Siamo lieti che abbia apprezzato la qualità dei nostri prodotti e l'eccezionale servizio clienti.
La nostra dedizione alla qualità artigianale e all'esclusività del Made in Italy è ciò che ci spinge a offrire slipper iconici e accessori di stile per il guardaroba maschile moderno, sempre arricchiti da nuovi materiali, tessuti e dettagli unici come le nostre inconfondibili nappe.
Il team di SUPERGLAMOUROUS sarà lieto di poterla assistere ancora in occasione del suo prossimo acquisto. Le porgiamo i nostri cordiali saluti.
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Hi Mukuna,
Thank you for your feedback.
We are pleased that you found your overall experience to be positive. Our brand is committed to enhancing the artisanal quality and exclusivity of Made in Italy products.
However, we understand that finding the perfect fit can be challenging, especially when dealing with finely crafted footwear. Our shoe line is characterized by a selection of permanent shapes, available in sizes 35 to 48, and we strive to provide detailed size guidance for our customers. We apologize if the fit of the shoes was not as expected and suggest visiting a local cobbler who may assist in gently enlarging them for a more comfortable fit.
We hope that you return in the future.
Season's Greetings,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Estimado Charbel,
Muchas gracias por dedicar unos minutos de su tiempo para compartir su positiva reseña.
Nos complace enormemente que haya disfrutado de nuestro producto.
En SUPERGLAMOUROUS, nos enorgullecemos de ofrecer artículos de una calidad excepcional, cuidadosamente elaborados por artesanos italianos y que reflejan la exclusividad del 'Made in Italy'.
Cada par de zapatos representa nuestra pasión por los detalles, desde las borlas emblemáticas hasta las personalizaciones únicas que garantizan que cada experiencia con nuestros productos sea inolvidable, ya sea de día o de noche.
Nos despedimos muy cordialmente, a la espera de recibir sus próximas visitas,
Andrea, Superglamourous Customer Service
Always a great confidence and…
Always a great confidence and experience shopping at Superglamorous.
A happy and satisfied customer 😍👌👍🙏
2. december 2024
Besvarelse fra SUPERGLAMOUROUS
Dear Joseph,
We are grateful for your feedback.
We truly appreciate your wonderful remarks regarding your shopping experience with us.
We are delighted that you enjoyed the confidence it brings to shop at SUPERGLAMOUROUS, where our focus is on delivering artisanal quality and exclusive designs that reflect contemporary elegance.
We hope to have the occasion to welcome you back.
Seasons greetings,
Andrea, Superglamourous Customer Service
Le scarpe sono fantastici
Le scarpe sono fantastici, ma sono molto stretto allora non gli puo utilizare il mio marito purtroppo. soltanto sono per gli uomini con i piedi molto fini.
7. december 2024
Besvarelse fra SUPERGLAMOUROUS
Gentile Sandra,
La ringraziamo per aver condiviso la sua esperienza con noi.
Ci rende molto felici sapere che apprezza la qualità delle nostre calzature.
Siamo lieti che le scarpe le siano piaciute per il loro design e stile distintivo, caratteristiche che riflettono l'esclusività e l'artigianalità del made in Italy, tanto apprezzate dai nostri clienti.
Tuttavia, ci dispiace apprendere che la calzata si sia rivelata troppo stretta per suo marito. I nostri modelli sono frutto di un attento processo di design volto a soddisfare una vasta gamma di esigenze, tenendo sempre conto del comfort e della funzionalità. Ci scusiamo per l'inconveniente e le suggeriamo di avvalersi del nostro servizio di reso o cambio, come descritto nella nostra politica, oppure di visitare una calzoleria locale che potrebbe adattare le scarpe alle specifiche esigenze di suo marito.
Le porgiamo i nostri cordiali saluti.
Andrea, Superglamourous Customer Service
Belle paire intemporelle
Belle paire intemporelle. Sans doute ma meilleur acquisition SG.
Merci pour cette oeuvre.
30. november 2024
Besvarelse fra SUPERGLAMOUROUS
Bonjour Babacar,
Merci pour votre commentaire positif.
Nous sommes enchantés que vous ayez apprécié l'intemporalité et l'exclusivité de votre nouvelle acquisition, reflétant l'artisanat de qualité et l'élégance fonctionnelle que nous cherchons à offrir à travers notre collection.
Au plaisir d'une prochaine commande,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Hi Funmi,
Thanks for sharing your feedback with us.
We are thrilled to hear about your positive impressions with our footwear.
We are delighted that you found the perfect fit and comfort in your purchase, reflecting our dedication to artisanal quality and the versatility of our designs. The smoothness you mentioned is a testament to the superior leathers and fabrics we carefully select, ensuring each pair of shoes from SUPERGLAMOUROUS not only looks exquisite but feels exceptional as well.
Come back and see us soon!
All the best,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Dear Mohd,
Thank you for leaving this great review.
We are delighted that you found our footwear to be a perfect fit and that they provided you with comfort right out of the box. Our commitment to delivering an easy-to-wear luxury, by combining elegance with functionality, is at the heart of our brand. It is also great to hear that you appreciated the non-slippery aspect of our shoes. The use of premium materials and the attention to detail in the design of our rubber soles aim to provide a secure and steady experience, whether you're navigating cobblestone streets or attending an elegant evening event.
We look forward to seeing you again!
Best wishes,
Andrea, Superglamourous Customer Service
✅✅✅✅✅😎😎😎😎😎
2. december 2024
Besvarelse fra SUPERGLAMOUROUS
Hello Antony,
Thank you for sharing your experience with us.
We are delighted that you enjoyed your time with us at SUPERGLAMOUROUS. Our commitment to enhancing the artisanal quality and exclusivity of made in Italy is at the heart of our brand, and it is wonderful to know this resonated with you.
We hope to have the occasion to welcome you back.
Kind regards,
Poor customer service
Poor customer service. I ordered 3 pairs of shoes for my wedding, and called before purchasing to confirm the sizing. I was explicitly told to size up. The shoes arrived and didn’t fit!
I called to have them returned and was told the cost of return is solely on the customer. Cost me $460 to return the shoes. Least they could do was provide a return label for shoes that they advised wrongly on. Oh and my $1850 is yet to be be refunded (now $1390). What a waste of money and time!
Order from this site at your peril. You are better off shopping with more credible and professional businesses.
3. december 2024
Besvarelse fra SUPERGLAMOUROUS
Thank you for your review Adeola, even if it is not positive at all!
Every feedback allows us to implement our services and improve our customers' satisfaction.
We at Superglamourous, before being shoe sellers, are customers ourselves and we perfectly know how depressing it is not to get the answers you want to receive when it comes to returning a product.
Suggestions asked of our Customer Service are to be considered “suggestions” and our willingness to replace the size you selected with another one to your liking is maximal.
Unfortunately, we do not offer free returns to anyone for a cash refund and return conditions are stated online. This is because original international shipping is always complimentary and customs duties are always paid. Occasionally we do offer free returns in case of size changes... I suggest you think about it!
As I said, even though this review of yours is out of frustration and does not offer a truly objective view of our services, we still thank you because it will undoubtedly help us improve the communication of our suggestions to customers.
Superglamourous Customer Service
The second pair of loafers I’ve ordered…
The second pair of loafers I’ve ordered from Superglamourous and even though I was sent the incorrect pair they still get a 5 star rating from me due to how quickly my issue was sorted by Andrea who was very apologetic and assited me very well in sorting my return.
The quality of the shoes are amazing and I’d recommend this boutique to anyone looking for a high end and stylish shoe
30. november 2024
Besvarelse fra SUPERGLAMOUROUS
Dear AJ,
Thank you for sharing your experience with us.
While we're sorry to hear about the initial issue with your order, we are delighted that you appreciated the quality of our footwear and the level of customer service provided by Andrea. Our commitment to high-end, stylish designs and meticulous craftsmanship, using Italian leathers and a range of sophisticated fabrics and accessories, is at the heart of what we do. Knowing that you would recommend our boutique is very rewarding.
We look forward to providing you with more glamorous experiences in the future.
Kind regards,
Andrea, Superglamourous Customer Service
My third order
The shoes came in a timely manner. Can’t to rock them for the wedding I’m attending.
30. november 2024
Besvarelse fra SUPERGLAMOUROUS
Dear William,
Thank you for leaving this great review.
We are pleased that you appreciated the timely arrival of your shoes, showcasing our commitment to prompt delivery. It is great that you are looking forward to wearing them for a special occasion, as our collection is designed to make an elegant statement at any event.
We very much look forward to seeing you again.
With our best regards,
Andrea, Superglamourous Customer Service
Não é a primeira aquisição e posso…
Não é a primeira aquisição e posso afirmar que os sapatos são maravilhosos.
25. november 2024
Besvarelse fra SUPERGLAMOUROUS
Estimada Izabel,
ficamos muito gratos com a sua preferência e importante retorno.
Estamos encantados por ter apreciado os nossos produtos - fruto da nossa incessante busca pela qualidade artesanal e exclusividade da moda italiana.
Além disso, é maravilhoso saber que reconhece o design sofisticado e versátil das nossas criações, que combinam elegância e funcionalidade, ideais para acompanhar os nossos clientes em cada momento da vida contemporânea, do dia para a noite.
Estamos sempre disponíveis para a ajudar.
Atenciosamente,
Andrea, Superglamourous Customer Service
Very satisfied and also arrived very…
Very satisfied and also arrived very much on time. Perfect fit and good value for money.
Will definitely recommend this to the lovers of fashion.
28. november 2024
Besvarelse fra SUPERGLAMOUROUS
Hi there,
It's a pleasure to receive such a wonderful review!
We are thrilled to hear that your recent experience with SUPERGLAMOUROUS was so positive.
We are delighted that the punctuality of the delivery, the impeccable fit of our products, and the overall value for money exceeded your expectations. Our commitment to offering fashion-forward styles combined with the artisanal quality of Italian craftsmanship is echoed in your satisfaction. It is gratifying that you would recommend us to fellow fashion enthusiasts, further affirming the exclusivity and appeal of our brand.
We look forward to welcoming you back in the future :)
Kind regards,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Gentile Roberto
Grazie per aver scelto il nostro negozio.
È con grande piacere che apprendiamo del suo apprezzamento per la qualità dei nostri prodotti, la cura nella manifattura e la selezione del cuoio. La nostra continua ricerca di materiali di pregio e l'attenzione ai dettagli sono volte a garantire un'esperienza di stile e comfort senza eguali.
Siamo lieti che lei abbia potuto constatare la morbidezza e l'esclusività delle pelli europee che selezioniamo, lavorate a mano in Italia per dare vita a calzature d'eccezione.
Il team di SUPERGLAMOUROUS sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
Amazing quality, price and Design.
Sono cliente da molto tempo e ogni volta che ho l'occasione di recarmi a Milano è obbligatorio fare una sosta in negozio.
Senza dubbio un'ottima esperienza di acquisto e un'eccellente attenzione da parte dello staff.
Vivendo in Messico, faccio regolarmente acquisti anche online con un eccellente follow-up durante l'intero processo di consegna delle scarpe.
Eccellente qualità e prezzo, artigianato italiano per i piedi e senza dubbio farà sembrare migliore qualsiasi cosa indossi.
19. november 2024
Besvarelse fra SUPERGLAMOUROUS
Gentile Andrey
Grazie per aver scelto il nostro negozio.
Siamo entusiasti che lei apprezzi la qualità, il design e il rapporto qualità-prezzo dei nostri prodotti artigianali italiani, sempre pensati per offrire un tocco di esclusività e stile.
Il fatto che ci consideri una tappa obbligatoria ogni volta che visita Milano ci onora immensamente, e siamo altrettanto contenti che il nostro attento servizio clienti sia stato all'altezza delle sue aspettative, sia in negozio che online.
L'impegno nel fornire un'esperienza di acquisto eccellente, non importa dove lei si trovi, è una nostra priorità e la sua fiducia ne è la conferma più gratificante.
Il team di SUPERGLAMOUROUS sarà lieto di poterla assistere ancora in occasione del suo prossimo acquisto. Le porgiamo i nostri cordiali saluti.
Andrea, Superglamourous Customer Service
Sempre una sicurezza
Scarpe meravigliose
Servizio,spedizione,cortesia e comunicazione fantastiche
Da consigliare sempre
23. november 2024
Besvarelse fra SUPERGLAMOUROUS
Gentile Simone
Grazie per aver scelto il nostro negozio.
Siamo lieti che abbia apprezzato le nostre scarpe di alta qualità, realizzate con materiali selezionati e sempre all'insegna dell'eleganza e della funzionalità.
È motivo di grande soddisfazione per noi sapere che il servizio, la rapidità della spedizione e la nostra comunicazione abbiano incontrato le sue aspettative. La cortesia è un valore che teniamo in grande considerazione, e il suo riconoscimento ci spinge a mantenere alti gli standard che caratterizzano il nostro marchio.
Il team di SUPERGLAMOUROUS sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
The best Service and best shoes :)))…
The best Service and best shoes :))) thanks a lot
22. november 2024
Besvarelse fra SUPERGLAMOUROUS
Hi Ozdemir,
Thanks for sharing your feedback with us.
We are thrilled to hear that your recent experience with SUPERGLAMOUROUS was so positive.
We are delighted that you appreciated the service and our collection of shoes. Our commitment to providing a unique and luxurious shopping experience is at the heart of what we do. From our selection of premium materials to our custom-made service and our Milan flagship boutique location, every aspect is crafted to ensure an exclusive and satisfying experience for our discerning customers.
We hope to see you again.
Kind regards,
Andrea, Superglamourous Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.