Consegna il ritardo rispetto ai tempi proposti. Per giustificarsi dicono abbia io richiesto ritiro in boutique … peccato avessi screenshot delle mie richieste sulle di specifiche di consegna . Poco... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Negozio bellissimo e scarpe fantastiche super glamour.ho avuto un piccolo problema con la mia scarpa super bellissima e chic,ma Andrea è stato così gentile e bravo risolvermi tutto e spedirmi veloc... Se mere
Virksomheden har svaret
I'm a retired doctor, lawyer and investment Banker CEO. Now after 7 years on my own lifeboat I can wear just about anything I want to and it starts with statement shoes. These shoes are always t... Se mere
Virksomheden har svaret
Sono cliente da molto tempo e ogni volta che ho l'occasione di recarmi a Milano è obbligatorio fare una sosta in negozio. Senza dubbio un'ottima esperienza di acquisto e un'eccellente attenzione da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om SUPERGLAMOUROUS
Skrevet af virksomheden
SUPERGLAMOUROUS ®
Official Website
Discover the Superglamourous universe: a world of refined luxury featuring elegant slippers, Belgian loafers, versatile sneakers, timeless accessories, and much more.
Each piece is meticulously handcrafted in Italy, with production rooted in the prestigious footwear district of Vigevano, a region renowned worldwide for its exceptional shoemaking tradition.
By blending traditional artisanal techniques with innovative design, Superglamourous creates footwear and accessories of unmatched sophistication.
Renowned for its impeccable attention to detail, the brand represents a harmonious fusion of quality, style, and comfort, catering to discerning individuals who value unique craftsmanship and timeless elegance.
Our commitment to excellence and customer satisfaction is reflected in our outstanding Trustpilot score of 4.6 out of 5, a testament to the loyalty and trust of our global clientele.
Superglamourous stands as a symbol of Italian excellence, catering to those who appreciate unique craftsmanship and timeless elegance.
For a truly exclusive experience, visit our boutique located in the heart of Milan, at Corso Venezia 29. This flagship store showcases the full range of our collections in a sophisticated setting, reflecting the brand’s ethos of understated luxury.
Explore our creations to elevate your wardrobe with pieces that embody artistry, elegance, and Italian heritage.
Enjoy free worldwide delivery and experience the Superglamourous difference, where every detail tells a story of passion, tradition, and excellence.
WORLDWIDE SHIPPING
Skrevet af virksomheden
- 2-7 days worldwide shipping guaranteed
- Orders shipped worldwide within 7 days with FedEx. Free shipping to Europe, US and Canada. Import duty fees and taxes always paid!
Boutique Superglamourous Milan
Visit us in store and see the latest arrivals and best sellers first-hand!
Corso Venezia 29 - 20121 Milan | Open from Monday to Saturday from 11am to 7pm
Kontaktoplysninger
Corso Venezia 29, 20121, Milano, Italien
- +393428538169
- hello@superglamourous.it
- www.superglamourous.it
4,6
Fremragende
327 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra SUPERGLAMOUROUS
Hi Roberto,
Thank you for your positive feedback.
We are thrilled to hear about your satisfactory experience with SUPERGLAMOUROUS.
We are delighted that you appreciated the quality of our products, the efficiency of our delivery services, and the effectiveness of our customer service. Our commitment to offering an unparalleled shopping experience is reflected in our curated selection of luxury items, secure payment options, and our Certilogo® authenticity verification. It is wonderful that you found our shipping to be prompt, ensuring that your luxury experience with us began as soon as possible.
\We hope to see you again soon.
All the best,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Gentile Cliente,
grazie per aver scelto il nostro negozio.
Siamo lieti che abbia apprezzato la qualità e l'esclusività che caratterizzano le nostre calzature e gli accessori artigianali, testimoni dell'eccellenza del made in Italy.
Il nostro impegno è sempre volto a fondere eleganza e funzionalità, proponendo articoli unici che accompagnino i nostri clienti in ogni momento della vita contemporanea.
Il team di SUPERGLAMOUROUS sarà lieto di poterla assistere ancora in occasione del suo prossimo acquisto.
Le porgiamo i nostri cordiali saluti.
Andrea, Superglamourous Customer Service
Fantastic customer service
Fantastic customer service and experience. Sales associate took their time explaining what works for me. The shoes are of super quality and extremely comfortable. Will recommend all day.
9. april 2025
Uopfordret anmeldelse
Besvarelse fra SUPERGLAMOUROUS
Hi there,
Thank you for sharing your positive feedback with us.
We're thrilled to hear that your experience with us was so positive.
We are delighted that you appreciated the attentive service provided by our sales associate, the superior quality of our footwear, and the exceptional comfort they offer. It's wonderful that you would recommend our products to others, a testament to the dedication we have in offering an unrivaled luxury experience, from the selection offered in our Milan flagship boutique to our meticulous craftsmanship and the exclusive 'Made in Italy' quality.
We look forward to having you drop in again soon!
All the best,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Gentile Cliente,
la ringraziamo per aver visitato il nostro store di Milano e per aver dedicato del tempo a condividere la sua opinione.
Siamo sinceramente dispiaciuti che la percezione del servizio ricevuto non sia stata in linea con le sue aspettative.
In boutique ci impegniamo ogni giorno per garantire a ogni visitatore un’accoglienza cordiale, professionale e su misura, ponendo grande attenzione ai dettagli e alle esigenze individuali. Il nostro team, composto da figure esperte e appassionate, è formato per accompagnare i clienti in un’esperienza di acquisto attenta e consapevole, che valorizzi al massimo la qualità e l’unicità delle nostre collezioni.
Siamo consapevoli di quanto sia importante il primo impatto e quanto possa influire sulla percezione complessiva del brand: per questo motivo prendiamo molto seriamente ogni feedback, anche quando critico, perché rappresenta per noi un’opportunità di miglioramento. Il fatto che l’acquisto sia stato concluso ci auguriamo sia comunque segno di un interesse ben accolto e di una proposta che ha saputo soddisfare le sue aspettative in termini di prodotto.
Speriamo di poterla accogliere nuovamente nel nostro spazio per offrirle un'esperienza all’altezza degli standard di eccellenza che ci impegniamo a mantenere ogni giorno.
Un cordiale saluto,
Superglamourous – Milano, Corso Venezia 29
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Gentile Luigi
grazie per aver scelto il nostro negozio.
Siamo veramente lieti che abbia apprezzato la qualità dei nostri prodotti, la cortesia e l'eleganza del nostro servizio assistenza.
La nostra dedizione nell'offrire un lusso accessibile e non convenzionale è riconosciuta in ogni dettaglio, dalla selezione di materiali pregiati alla cura artigianale che contraddistingue ogni creazione.
La soddisfazione dei nostri clienti è una conferma del valore del Made in Italy che ci sforziamo di promuovere attraverso le nostre collezioni.
Il team di SUPERGLAMOUROUS sarà lieto di poterla assistere ancora in occasione del suo prossimo acquisto. Le porgiamo i nostri cordiali saluti.
Andrea, Superglamourous Customer Service
Ich habe es schon wieder getan…
Zum dritten Mal bei Superglamourous bestellt und genau so begeistert wie immer!
Ich kann nur jeden empfehlen, bestellt euch die Meisterwerke von Superglamourous!
10. marts 2025
Besvarelse fra SUPERGLAMOUROUS
Lieber Dennis,
vielen Dank für Ihr positives Feedback.
Es freut uns sehr, dass Sie erneut eine hervorragende Erfahrung mit SUPERGLAMOUROUS gemacht haben.
Wir sind begeistert, dass Sie von der Qualität und dem Design unserer handgefertigten Meisterwerke, hergestellt aus ausgesuchten Materialien und im Einklang mit der besten italienischen Handwerkskunst, so angetan sind. Es ist wunderbar, dass Sie die einzigartige Ästhetik und die maßgeschneiderten Anpassungsmöglichkeiten unserer Kollektionen zu schätzen wissen, die darauf abzielen, Eleganz und Funktionalität für zeitgenössische Lebenserfahrungen zu vereinen.
Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.
Mit besten Grüßen,
Owners are so interested in money…
Owners are so interested in money rather than product
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra SUPERGLAMOUROUS
Dear Marco,
Thank you for sharing your perspective with us.
We take customer feedback seriously and regret any impression that conflicts with our core values. Since our Milan beginnings in 2012, we've focused on merging artisanal excellence with accessible luxury - handcrafting each piece from premium European leathers and offering lifetime care through our cedar shoetrees and specialized kits. Our Certilogo® certified authenticity program and 24-month legal warranty reflect our commitment to lasting quality over transactions. While financial sustainability supports our artisans and international expansion, we remain dedicated to creating heirloom-quality slippers like our signature tassel designs and customizable embroidery options.
We would welcome the opportunity to demonstrate our true priorities through your future experience with us.
Kind regards,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Gentile Georgi,
grazie per aver scelto il nostro negozio.
Siamo lieti che abbia apprezzato il livello di eccellenza e la nostra costante dedizione.
La qualità artigianale e l'esclusività del made in Italy sono valori che ci impegniamo a mantenere attraverso la nostra collezione.
Le pantofole iconiche, arricchite con materiali innovativi, colori vivaci e decorazioni esclusive, rappresentano il nostro impegno verso l'eleganza e la funzionalità.
Il team di SUPERGLAMOUROUS sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Bonjour,
Merci beaucoup pour ce très bon retour.
Nous sommes ravis que votre expérience avec SUPERGLAMOUROUS ait été si agréable et toute notre équipe vous remercie pour votre belle recommandation !
Nous voulons vous garder longtemps parmi nos clients.
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Dear Henry,
We are grateful for your feedback.
It is wonderful to hear your confidence in the authenticity of our products. As a brand rooted in Milanese craftsmanship since 2012, we take pride in our Certilogo® certification, ensuring every pair reflects the meticulous artistry of Italian-made luxury. Our commitment to using premium European leathers and exclusive details like hand-applied tassels underscores our dedication to quality you can trust.
We look forward to continuing to exceed your expectations.
Best regards,
I’ve been a customer since 2021
I’ve been a customer since 2021. I own 7 pairs now. Thinking of making it 10 soon. They even look better in person.
27. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Hi Esteve,
Thanks for sharing your feedback with us.
We are truly honored by your continued patronage and the appreciation you've shown for the unique quality of our footwear. We are delighted that you enjoy the craftsmanship, exclusive Italian materials, and the distinctive aesthetic of our slippers, loafers, and other styles. It is also great that you found them even more impressive in person, which speaks to the meticulous attention to detail and luxury that we strive to offer in every pair.
We look forward to seeing you on many more occasions.
Best wishes,
Andrea, Superglamourous Customer Service
I have not received my shoes yet…
I have not received my shoes yet because a Customs issue and regarding FedEx service is very bad because after 2 weeks of the package arrival Ibdont have any sugestión to reléase my order
Best regards!!
Manuel Azuara
18. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Dear Victor Manuel,
Thank you for sharing your experience with us.
We are sorry that your recent experience has not met your expectations. Customs issues can sometimes arise unexpectedly, and we understand how frustrating this can be.
Moreover, we acknowledge the concerns you have with the service provided by our logistics partner. Delays can occur in transit, and we always strive to ensure our customers receive their orders promptly. We appreciate your patience during this time and hope for a swift resolution.
We hope to have the opportunity to serve you better in the future.
Best regards,
Andrea, Superglamourous Customer Service
I don't like dealing with you like…
I don't like dealing with you like this. I bought a shoe, so how can you say we didn't transfer the amount after the return? This is what a WhatsApp employee says.
31. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Dear Bakhtyar,
Thank you for sharing your feedback with us.
We are saddened to hear of the challenges you faced with the return and refund process. It is essential to us that all of our customers enjoy a seamless and trustworthy shopping experience, from the selection of our artisanal Italian-crafted shoes to the handling of post-purchase concerns.
We apologise for any confusion that may have arisen with the WhatsApp communication. Your situation certainly seems unusual and we are keen to resolve it promptly. Rest assured, we will review this internally to ensure our team upholds the integrity of our service protocols, in line with our terms and conditions.
We hope to have the pleasure of seeing you again.
Best wishes,
Andrea, Superglamourous Customer Service
I recently placed an order and…
I recently placed an order and encountered an issue, but Riccardo went above and beyond to resolve it in the best way possible. His professionalism and dedication to customer satisfaction truly stood out. I’ve purchased several pairs of shoes from this company, and this experience has reinforced my trust in their excellent service. I really appreciate your help, Riccardo—thank you!
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra SUPERGLAMOUROUS
Hi Ashkan,
Thanks for sharing your feedback with us.
We are thrilled to hear about your satisfactory experience with our team at SUPERGLAMOUROUS.
We are delighted that you appreciated the dedication and professionalism demonstrated by Riccardo, reflecting our commitment to customer satisfaction. It is great to know that our efforts to resolve issues effectively have strengthened your trust in our service. Our artisans in Italy work tirelessly to craft exclusive and elegant footwear, ensuring that each pair of shoes is a testament to the luxury and style favoured by the modern dandy. We take pride in our artisanal quality and the unique customization options we offer, from fringed tassels to embroidered initials, designed to accompany our customers in every facet of contemporary living.
Please stop by again any time
Best wishes,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Gentile Matteo
grazie per aver scelto il nostro negozio.
Siamo davvero felici di averti fornito un servizio di qualità. Lavoriamo quotidianamente per raggiungere questo obiettivo e la soddisfazione dei nostri clienti ci gratifica enormemente.
Speriamo che i nostri prodotti abbiano aggiunto un tocco di stile distintivo al suo guardaroba e che continui a godere della qualità e del comfort che contraddistinguono le nostre creazioni.
Le porgiamo i nostri cordiali saluti.
Andrea, Superglamourous Customer Service
Ottimo servizio e servizio
Hai un ottimo consulente che crea un ambiente piacevole per il cliente
4. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Gentile Raul
grazie per aver scelto il nostro negozio.
Ci fa molto piacere che abbia apprezzato il servizio e l'assistenza fornita dal nostro consulente, il quale si impegna costantemente per creare un'atmosfera accogliente e piacevole per i nostri clienti.
La nostra squadra, con dedizione artigianale e l'esclusività del Made in Italy, lavora senza sosta per offrire prodotti unici e personalizzati, come le pantofole iconiche della nostra collezione e gli accessori coordinati che rispecchiano uno stile distintivo e moderno.
Il team sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
The best shoe store ever!
I’d like express my gratitude to all the Superglamorous team. It was my first time shopping with you and I was a bit nervous because these shoes are for my wedding, but you guys were fantastic! Since I purchased online, you helped me choose the size and it was perfect and, also, you assited me with al my questions. The shipping was in the timely manner expected, plus, the packaging was impecable. I will definitely buy more pieces! Thanks a lot!
11. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Dear Mariano,
Thank you for your positive feedback.
We are overjoyed to hear about your positive experience with our team and services.
We are delighted that you appreciated the personalised assistance, precise size selection, and the prompt shipping for your special occasion. Our commitment to providing a remarkable customer journey, from the moment of browsing our collection to the delivery of the product, is a cornerstone of the SUPERGLAMOUROUS brand.
We look forward to your next order.
Take care,
Andrea, Superglamourous Customer Service
Besvarelse fra SUPERGLAMOUROUS
Dear Remone,
We are grateful that you took the time out to leave us a review.
We are overjoyed that you associate our brand with class, a testament to our dedication to artisanal quality and the exclusivity of our Italian-made slippers and accessories. It is delightful that our commitment to creating sophisticated and versatile footwear that fuses elegance with functionality resonates so well with our discerning customers like you.
We look forward to assisting you with your future purchases.
Best wishes,
Andrea, Superglamourous Customer Service
Well manufactured.
Well manufactured.
Super comfortable
Highly recommended
Well done guys!
7. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Dear Alberto,
Thank you for leaving such a positive review.
We're thrilled to hear that your experience with SUPERGLAMOUROUS was a remarkable one.
We are delighted that you appreciated the superior craftsmanship, the luxurious comfort of our handmade Italian shoes, and your willingness to recommend us. Our team takes great pride in the artisanal quality and exclusivity of our products, from the classic slippers to the wide range of leathers and fabrics we offer for a truly personalised style.
We hope to see you on many more occasions.
Best wishes,
Andrea, Superglamourous Customer Service
Tutto Perfetto
Ho conosciuto questo negozio per caso su Instagram, guardando la pagina dedicata ho notato che avevano le scarpe da cerimonia che stavo cercando, ma non trovavo, così sono partito da Ravenna e ho raggiunto Milano, fortuna ha voluto che il modello di scarpa che cercavo fosse presente in negozio del mio numero.
Acquistate senza esitare, Riccardo mi ha servito con pazienza, esaudendo ogni mia richiesta con professionalità e gentilezza.
Ringrazio ancora Riccardo e Superglamourous, al prossimo acquisto.
3. januar 2025
Besvarelse fra SUPERGLAMOUROUS
Gentile Marco,
grazie per aver visitato la nostra boutique di Milano.
Siamo sinceramente grati per il riscontro positivo che ci ha fornito.
Siamo lieti che abbia apprezzato l'ampia selezione e l’immediata disponibilità delle nostre proposte da cerimonia, ed è fantastico sapere che il modello da lei desiderato fosse disponibile nella sua taglia e che l'assistenza ricevuta dal nostro staff, in particolare da Riccardo, sia stata all'altezza delle sue aspettative.
Il team di SUPERGLAMOUROUS sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.