Had to chase the order up, delivery was a tad slow, but couldnt fault them other than that. Probably wasnt their fault actually, as they used DPD, who, well, if im not much mistaken, have only apes in... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Char broil professional pro S4 Called S.A.U. regarding their price match which sure enough they honoured almost immediately. The BBQ arrived within 5 days. Unfortunately there was damage to the two r... Se mere
I ordered a stove from StovesAreUs and unfortunately it was far too big for my conservatory. I actually unpacked the stove before realising it was not right. After discussion with the great staff at t... Se mere
Overall I had a very positive experience using StovesAreUs. I used the price match service to get a further discount on the fireplace, which was all straightforward. The item was dispatched and delive... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
UK's largest supplier of wood burning stoves, multifuel stoves, log burners, electric stoves, gas stoves, oil stoves, cast iron stoves, woodburners, chimney liners, room heaters and range cookers, range cookers and fireplaces. Along with indoor and outdoor furniture, BBQs, Pizza Ovens, outdoor heating and much more online at discount prices. A Virgin Fast Track 100 company
StovesAreUs
Skrevet af virksomheden
- Free UK Delivery
- For all orders over £100 we offer a fantastic free delivery service to all UK mainland addresses.
- Free Next Day Delivery*
- FREE next day delivery service in England & Wales on selected stoves where next day delivery is shown on the product. This service is only available on weekday orders from Monday to Thursday up to 10am. This service is a 9am - 5pm service.
- Safe and Secure payment options
- All payment options are secured by industrial level security methods. All major cards accepted. Payments are also accepted through PayPal
- 30 Day Money Back
- Feel comfortable in the fact that you can order any of our online products and within 30 days send them back to us if you do not like them, and get a full refund.
- Free Two Man Delivery
- Two man delivery is available on Range Cookers from selected manufacturers. The delivery team will take the product into your property and remove the packaging.
- Showroom
- We're not just an internet company, we're also a bricks and mortar retailer. We have a well-stocked showroom in Huddersfield in Yorkshire with a great selection of products to view.
Free Delivery
Free Mainland UK Delivery
Free delivery available to mainland UK
Kontaktoplysninger
Pennine House, Longbow Close, Huddersfield, Storbritannien
- 01484 940 111
- online@stovesareus.co.uk
- www.stovesareus.co.uk
4,6
Fremragende
6 t anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would NOT recommend this company
I would NOT recommend this company!
After ordering we heard nothing for weeks, we then sent an email to enquire and was told the cooker was not actually in stock.
When the cooker eventually came into stock delivery was then arranged and we also paid for installation and disposal of old cooker.
On the day of delivery a switch was not correct for installation so fitters said they were not able to install the cooker.
We tried to get our money back for the installation and the disposal of the cooker which we were told by the installer we could have, but when we emailed and asked for the £125 plus money we had paid we were told we were not able to have any money back as they had come to do it, not their fault they couldn’t .
We paid for installation and removal as we are aged 80 plus, we didn’t realise a switch was not suitable.
We are now £125 plus out of pocket.
Please be aware if you pay for an installation and removal of old cooker and if fitters find a reason not to fit cooker, you DO NOT get any money back !
2. april 2026
Uopfordret anmeldelse
Experience of dealing with company
Ordering was simple, delivery on time. Product easy to assemble and the overall product is perfect :-)
27. april 2026
Great service delivery perfect
Great service delivery perfect , quick , quality looks good not installed yet
30. april 2026
Good, but would rather they used a different parcel service.
Had to chase the order up, delivery was a tad slow, but couldnt fault them other than that. Probably wasnt their fault actually, as they used DPD, who, well, if im not much mistaken, have only apes in velvet working for them. Of course the parcel was left outside without so much as a knock on the door, as im sat waiting and looking at my watch, canceling plans etc, but of course its dpd! What else to expect. Im very pleased with the item itself and would use the company again.
29. april 2026
Great price for meater probe!
Great price, good communication, will purchase from you guys again in the future. Thank you
28. april 2026
Delighted with purchase
Easy to order, kept updated and goods arrived as expected. Looks great and happy with purchase
28. april 2026
Great service and love new fire stove.
24. april 2026
Customer service quality is very poor
27. april 2026
Besvarelse fra StovesAreUs
Good morning, thanks for your feedback.
Our promotions, including the free cover offer, apply only to selected BBQ models, and the details are clearly outlined at the time of purchase. Unfortunately, the BBQ you ordered was not part of this promotion, so the free cover was not included.
We understand this may be disappointing, but we aim to keep all offers transparent and consistent for every customer.
Many thanks
StovesAreUs
One of the few suppliers that offered…
One of the few suppliers that offered the product I needed. I was kept up to date on delivery anddelivery was made on time as promised.
23. april 2026
Easy ordering process at keen prices
Easy ordering process at keen prices. Item arrived on time so overall very pleased.
23. april 2026
very smooth
Everything very smooth and delivery on special order much quicker than originally quoted.
24. april 2026
Kept me informed
22. april 2026
Brilliant price
Brilliant price, amazingly quick delivery, great company to deal with.
24. april 2026
Can recommend the company and my purchase.
Notice given for delivery and as stated. Well packaged and competitive price. Very happy with our new Dimplex electric fire.
23. april 2026
New cooker did not arrive on day agreed…
New cooker did not arrive on day agreed and expected. Phone call at 4.15pm to say would it be next day.
Next morning cooker arrived but contractors could neither disconnect and remove old cooker nor connect new one despite us paying circa 300 for this sevice. Neither Aga nor Stove's r us were able to assist so we are currently left with 2 cookers in our kitchen. Have had to contact local engineer to assist (again no help or recommendations and we had to keep chasing Stoves r us for updates). Would never use either company in future. Shockingly disappointing service. To cap all we have houseparty tomorrow and 2 useless cookers in kitchen.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra StovesAreUs
Morning, and thanks for your feedback.
We’re sorry to hear how frustrating this experience has been.
We want to reassure you that we made every effort to have your cooker installed as planned; however, Rangemaster would not return to complete the installation.
We fully recognise the inconvenience this has caused and have provided compensation as a goodwill gesture, which you were happy to accept at the time.
Regards
StovesAreUs
Returns made easy
I ordered a stove from StovesAreUs and unfortunately it was far too big for my conservatory. I actually unpacked the stove before realising it was not right. After discussion with the great staff at the shop I returned it to their warehouse and a full refund was given. The communication both at the shop and warehouse was excellent. I cannot praise them enough.
24. april 2026
Uopfordret anmeldelse
No complaints!
Overall I had a very positive experience using StovesAreUs. I used the price match service to get a further discount on the fireplace, which was all straightforward. The item was dispatched and delivered within a few days. No complaints!
23. april 2026
Good communication from start to…
Good communication from start to finish. Phone call received within 30mins of placing order and delivery date adhered to.
22. april 2026
Dette er Trustpilot
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