FARHAD was most helpful and very professional in my dealings with him. He gave me a comprehensive list of my rental options. Nothing more to say except he provided a first class service. Most impresse... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Farhad in Splend Cricklewood was excellent. The best person I have come across in the PHV world since I started in Nov 2025. Understood my query, was ahead of the game with question I was going to ask... Se mere
Read all negative reviews properly before taking out a car. Trust me, I wish I did. They are all lovely and welcoming when they want to lure you on one of their contracts. Once you’re in you’ve signed... Se mere
Virksomheden har svaret
I contacted splend enquiring about getting a vehicle for work. From day one, they explained everything and made it possible to have a replacement vehicle until I got the right one. I was directed to t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for PCO drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for PCO drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.
Kontaktoplysninger
393 Edgware Road, Cricklewood, NW2 6LN, London, Storbritannien
- 0333 016 4311
- hello-uk@splend.com
- www.splend.co.uk
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
FARHAD was most helpful and very…
FARHAD was most helpful and very professional in my dealings with him. He gave me a comprehensive list of my rental options. Nothing more to say except he provided a first class service. Most impressed.
Farhad was great gave me all the info I…
Farhad was great gave me all the info I needed
xtremely disappointing experience with Splend
xtremely disappointing experience with Splend. I would not recommend them.
From the outset, I raised a service warning issue at the time of vehicle handover and was assured it had been resolved and would clear. This turned out to be incorrect. Despite raising the issue repeatedly over several months, no meaningful action was taken.
The situation escalated further when the vehicle was removed from my address without prior notice or proper communication, and without resolving the underlying issue.
More concerning were multiple attempts to debit significant amounts from my bank account without clear explanation or agreement. These attempts were unexpected and remain disputed.
Overall, the experience has been stressful, poorly handled, and lacking in transparency and accountability. I am now pursuing this matter through formal channels.
Based on my experience, I cannot recommend Splend.
I came to Splend for an accident
I came to Splend for an accident. Jordan assisted me on filling out the forms and reports. I now have a replacement vehicle in less than 24hrs. Excellent service from Jordan and I appreciate his help, very kind!
Farhad gave great service and sorted me…
Farhad gave great service and sorted me out to get my own car back after insurance done
Warning
I must warn everyone before you go with them. Initially, they will be incredibly polite and friendly, making me think, “Oh, these are very nice people.” However, after a year, I had to return the car. Again, there were no issues. During the offboarding process, they inspected the car, which returned without any new damage. I even saw him type this in.
48 days later, I woke up to find that Splend had attempted to charge my card £340 without any communication. It was completely unexpected. I had to call them and ask what was going on. Surprisingly, they found broken glass 48 days later. Thankfully, I had taken pictures of the damage even before I took the vehicle. I am grateful that all my money was in savings.
Having dealt with OTTOSCAM and WESCAM before, I was aware of their potential tactics. The one thing they missed was that I recorded every conversation, took pictures and videos, and recorded the offboarding meeting where the guy assured me there was no new damage. However, how scammy you need to be to charge the card without any communication is truly astonishing.
I want to offer some advice to all of you who are considering going with these scam artists. Record everything. Take pictures of everything, and block them from payment authorization as soon as you leave them. Trust me, it will save you a lot of trouble in the future.
Nadim was very professional and made my…
Nadim was very professional and made my experience at Splend very good
Eti sorted me out with a temp until…
Eti sorted me out with a temp until ID.7 came and made the whole process smooth massive guy thanks eti
Excellent customer service from Nadim
Excellent customer service from Nadim. Picked up my new car I'm ease
Tanzim was amazing
Tanzim was amazing, had a lovely experience on boarding into my Jaecoo
Alex was great and nice service
Exchanged my vehicle today
Exchanged my vehicle today, Jordan was so helpful made the whole process easier than expected he also made me coffee
Great customer service by Jordan…
Great customer service by Jordan amazing service
Vehicle return appointment
Off board with Jordan and the car was excellent and the Service as well :-)
Farhad and helin were fantastic thank…
Farhad and helin were fantastic thank you
Eti the gooner was amazing
Farhad and Helin very good and helpful
Farhad and Helin very good and helpful
My car has broken down and I came for a…
My car has broken down and I came for a replacement car . Fahad has made my experience great, he has helped me upload the document needed to the platform which was accepted immediately and was back on the road as soon as possible .
Great customer service .
****** 6 stars
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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