Great service after I lost both by pairs of reading glasses. My new sets came through far quicker than normal thanks to staff noting urgency required
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Se mere
Virksomheden har svaret
I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the cont... Se mere
Virksomheden har svaret
Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... Se mere
Virksomheden har svaret
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well-accommodating staff and very…
Well-accommodating staff and very professional.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Bojie!
The company did suggest options
The company did suggest options, including a new eye-test.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Hi Bruce, thank you for the review! If you would like to submit any further feedback on your experience with us, you can do so here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback this way, any further feedback you have will be sent directly to the store and to our customer service team, so they can reach out and follow up with you. Kind Regards, Specsavers Team.
Great experience with great team.
Great experience with great team.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Oz!
Besvarelse fra Specsavers
Thank you!
Great staff and very quick and helpful
Great staff and very quick and helpful
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Ciska!
Overall
Overall, it's all good. Looking forward to more products and activities.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Yanxia!
Shay is a wonderful Optometrist who…
Shay is a wonderful Optometrist who offers the best customer service.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Hi there, thank you for your amazing review!
I would want everyone to thank…
I would want everyone to thank specsavers they are awesome people just wanna thank them so much my son sometime can be shy as an they were awesome with my son made him feel comfortable an he was happy little boy
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Hi there, thank you for you amazing review!
I would be repeating myself
I would be repeating myself, please read my survey.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thanks for your amazing review!
Walked out half an hour after my…
Walked out half an hour after my booking time
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Hi Alan - thanks for reaching out and sorry to hear you were unhappy with your experience in-store. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team
Easy and very supportive
Really good advice and support from staff at the local store, along with easy to navigate website for ordering contact lenses
14. juli 2026
Besvarelse fra Specsavers
Thank you, Bill!
New lenses only
I didn’t realised after I read the leaflet and it says if you not satisfied with 3 months. In Hamilton they didn’t mention this to me, what a waste of resources.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Hi there, thanks for reaching out. Are you able to send your feedback through our online feedback form here?
https://www.specsavers.co.nz/feedback
Submitting feedback this way means that your concern gets sent to the store you visited as well as the customer care team so they can take appropriate action. Thanks and take care.
Great helpful friendly service
Great staff, who provided a helpful and fast service.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thanks for your lovely review, Joanne!
Besvarelse fra Specsavers
Thanks for the lovely review, Geoff!
Specsavers Levin
Levin is so lucky to have this wonderful service. Wonderful friendly staff & so helpful.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Tracey!
Staff were soo helpful make my decision…
Staff were soo helpful make my decision much easier
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Vladimir!
Besvarelse fra Specsavers
Thank you Tara-Marie!
I felt that my concerns were listened…
I felt that my concerns were listened to and addressed. Extremely good customer service.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Sheila! We're so happy to hear it!
comprehensive eye examination for an…
comprehensive eye examination for an extremely reasonable price.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Thank you, Robert!
Friendly staff a good product at the…
Friendly staff a good product at the right price
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Specsavers
Hi there, thank you for the fantastic review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.