Specsavers Anmeldelser 

2.626
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the cont... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way t... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(2.626)

555 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The team at Ormiston are fantastic

The team at Ormiston are fantastic. I can’t recommend them enough. Thank you Steven and Michelle.

24. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 5 ud af 5 stjerner

A very positive experience

I had a very positive experience both in choosing, organising and picking up my new glasses.
I'll definitely go back!

27. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thank you, Andy!

Bedømt til 5 ud af 5 stjerner

Very professional

Very professional, thorough and respectful

25. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Hi there, thanks for your amazing review!

Bedømt til 1 ud af 5 stjerner

I had an appointment this morning

I had an appointment this morning, made appointment on line and had a confirmation. When I arrived the receptionist said the appointment had been cancelled on 26th. This was news to me, I certainly hadn't cancelled. Anyway being very frustrated, I decided after many years with specsavers, I have got an appointment tomorrow with an alternative optician.

28. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Hi Barbara, thanks for reaching out and sorry to hear you've had a negative experience with us. If you would like to make a complaint, you can do this through our feedback loop here: https://www.specsavers.co.nz/about/customer-service/feedback. Sending feedback this way means that it gets sent to the store you select, as well as the customer care team so they can reach out to you and discuss any issues you may have. Thanks, The Specsavers Team!

Bedømt til 5 ud af 5 stjerner

Awesome service

Staff made me feel great
They gave me that feeling of focused on me one on one
Staff I delt with were awesome

26. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 5 ud af 5 stjerner

Exceptional Customer Experience

The staff at Papakura Specsavers were all very and professional
My fitting was spot on
I love my new glasses
Great value for money
And exceptional customer experience

25. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thank you, Chris!

Bedømt til 2 ud af 5 stjerner

Nearly 4 weeks to deliver

What needs to be improved is delivery times. Took nearly 4 weeks to have the contacts delivered. My son had to go around 2 weeks without contact lenses.

1. september 2026
Specsavers-logo

Besvarelse fra Specsavers

Hi Carolina - thanks for reaching out and sorry to hear you were unhappy with your experience. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team

Bedømt til 5 ud af 5 stjerner

Highly recommend Ayah & the Specsavers in Botany team

Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way to explain exactly what damage was done and the risks/dangers for recovery before researching alternative medication. They also prescribed lubricating eye drops (which A& E hadn’t) explaining if the eye is dry, there’s a risk the eyelid can remove the delicate healing cells. I was asked to book a follow up to ensure the eyelid was repairing & not affected. So pleased I did. Such knowledgeable, professional, friendly, helpful and compassionate staff with humour (in the right places) too! Can’t recommend the team highly enough. Know it’s a busy practice so you have to wait, but well worth it.

21. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 5 ud af 5 stjerner

Great, happy experience

Great experiences on getting my complicated prescription done with the friendly help from a very professional team at the shop. Highly recommend this store in Albany Westfields.

22. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 5 ud af 5 stjerner

Great Service!

This was my first eye examination and my first time getting glasses, and I’m so grateful for such a wonderful experience. The whole team was incredibly warm, patient and genuinely caring. They made me feel comfortable throughout the entire process and took the time to make sure I understood everything and felt well looked after. A sincere thank you to the amazing team for making my first experience such a positive and memorable one. I truly appreciate the care and kindness shown to me and would happily recommend Specsavers to my family and friends!

31. august 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks Rinz!

Bedømt til 5 ud af 5 stjerner

Ordering new contacts lenses

I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the contacts I use.
I received the new lenses pack relatively quickly.

27. august 2026
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 5 ud af 5 stjerner

I was looked after by Hillary at the…

I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again.

Hillary is a tremendous asset to Specsavers. She is extremely personable, welcoming, enthusiastic and helpful. She has the ability to listen to my needs, navigating the minefield of options and frames. Offering excellent and thoughtful advice to me in my 50's, at a stage where confidence in making the right choices can sometimes wane.

Hillary has a brilliant future ahead and made my experience once again feel effortless.

19. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks, Anna!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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