Specsavers Anmeldelser 

2.626
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the cont... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way t... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(2.626)

555 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent experience

The staff at Specsavers were very professional and helpful. It was easy to get an appointment. The exam was thorough; Olivia explained things very clearly; it was easy to order contact lenses on line.

17. august 2026
Specsavers-logo

Besvarelse fra Specsavers

Hi there, thank you for your fantastic review!

Bedømt til 5 ud af 5 stjerner

Specsavers Queenstown

Specsavers Queenstown,

I had an absolutely wonderful experience at Specsavers, and I would genuinely give the team a 10/10.

Choosing prescription glasses was quite a challenge for me because, beyond comfort and clear vision, I also wanted to find a style that I genuinely loved. Glasses are something I wear every day, so finding the right pair really matters to me.

I was initially assisted by Jordan, and I couldn’t have asked for a better experience. Before my appointment, I had looked online and shortlisted around eight different frames. When I showed Jordan the options I had found, he immediately knew where each one was in the store and brought them all to me. He then gave me thoughtful suggestions about what would suit me best and helped me discover other options that I ended up really loving.

What impressed me most was his knowledge of the different frames and, importantly, the fact that I never felt he was simply trying to sell me something more expensive. He genuinely listened to what I wanted, considered my needs and comfort, and helped me choose something that felt right for me.

After wearing my glasses for almost two months, I was still having some difficulty adapting and felt that something might not be quite right. I returned to the store, and once again Jordan was incredibly helpful and took the time to make further adjustments.

On my next visit, I was assisted by Nikko, and I was equally impressed. Her professionalism, experience and attention to detail were outstanding. With just a few adjustments, she immediately understood what was missing and made the changes I needed to finally achieve what mattered most to me - being able to wear my glasses comfortably every day with clear vision.

Both Jordan and Nikko went above and beyond, and I truly appreciated the care, patience and professionalism they showed throughout the whole process.

10/10 - I would absolutely recommend Jordan to any friend, and Nikko is clearly an extremely experienced and skilled professional. Thank you both for such wonderful service!

9. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thank you so much for the great review Deia!

Bedømt til 4 ud af 5 stjerner

I was early for my appointment and…

I was early for my appointment and ended up finishing it just after the time it was supposed to start, their equipment is better than that at the health board.
Big ups for the Timaru team.

4. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks, Philip!

Bedømt til 2 ud af 5 stjerner

Member of staff obviously doesn’t like…

Member of staff obviously doesn’t like her job . I think I may have been an inconvenience.

29. august 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Hi Cliff, thanks for reaching out. We're so sorry to hear that you had a negative experience in-store, as we take pride in our great customer service! Are you able to send your feedback through our online feedback form here?
https://www.specsavers.com.au/feedback

Submitting feedback this way means that your concern gets sent to the store you visited as well as the customer care team so they can take appropriate action.

Thanks and take care, The Specsavers Team

Bedømt til 5 ud af 5 stjerner

Top Notch

Friendly, professional, helpful. Everyone I dealt with was like this. A++

4. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 5 ud af 5 stjerner

Eye test

The team made me feel welcome. It shows me the problem of my eyes and what glasses to get but because I am in a hardship situation I couldn't able to get them.

26. august 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thank you for your feedback, Toakase!

Bedømt til 5 ud af 5 stjerner

Great Service and Follow-Up

I’m very happy with the service I received at Specsavers. The staff were professional, friendly, and attentive throughout my appointment. I especially appreciated their initiative in arranging a follow-up appointment for me, which showed great care and attention to my needs. Thank you for the excellent service and professionalism.

26. august 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thank you for your review, Frances!

Bedømt til 5 ud af 5 stjerner

My 4th time at Specsavers Whangarei and…

My 4th time at Specsavers Whangarei and it just keeps getting better - easy 5 stars.

I was able to reorder my favourite Marc Jacobs SUN RX 10 in black, got both the clear lens and the sunny lens pair. The team made it so easy to get the exact same style I had before and made sure both fits were perfect.

Eye test was thorough, staff were friendly and professional, no pressure at all and great value. Pickup was quick and I was notified straight away when they were ready.

This is why I keep coming back. Highly recommend Specsavers Whangarei to anyone looking for quality glasses and top service.
---

3. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Thanks for your amazing review!

Bedømt til 1 ud af 5 stjerner

Got my prescription wrong

Got my prescription wrong. Have spent hundreds of dollars through Specsavers within the last year, only to have to go elsewhere and spend hundreds more in order to get the right glasses for me.
Waited months for the contacts to come only to have to decline them due to the incorrect prescription.
To top it off, when they phone you or when you email them, they don't put notes in their system leading to you getting double up phone calls. Will not be going back and neither will either of my children.

4. september 2026
Uopfordret anmeldelse
Specsavers-logo

Besvarelse fra Specsavers

Hi there, thanks for reaching out. Sorry to hear your glasses weren't exactly right and that you weren't happy with your experience with us! We do offer a number of guarantees at Specsavers, including a two-year quality guarantee: if, within 2 years of purchase, your glasses have any defects due to material or production faults, we will repair or replace them for you, free of charge. If you would like to discuss the issue with your glasses with us in more detail, please visit the link below and provide us with your best contact details, along with the name of the store you visited. A member of staff will be in touch soon after. Thanks, Tomi

https://www.specsavers.co.nz/about/customer-service/feedback

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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