Skoup Anmeldelser 

1.374
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Have booked with them a few times now for a bag removal. 100% would recommend. Left it in a safe area, picked up between the times that it was booked for, confirmation emails for every step of the pro... Se mere

Bedømt til 1 ud af 5 stjerner

Avoid booking. Horrendous customer service. Waited in all day nothing arrived. Advised it would be 7 days before they could get it to me. Called them and they said that actually it will come the follo... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic Service from Skoup, Picked up 10 bags for £27 Brilliant, Others were charging £60 and even £240 because one bloke says i needed a Van! Great Service, Even called before coming round. Plus i... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Couldn’t recommend Skoup enough and I’m going to continue to recommend them to other people. I previously had Paul clean out my Mother in laws house, amazing then. I’ve used them again today and Paul... Se mere

Virksomhedsoplysninger

  1. Renovation
  2. Borydning
  3. Affaldshåndtering

Oplysningerne kommer fra forskellige eksterne kilder

With Skoup you have three options: skip hire, man and van waste removal service or bagged waste collection. Whatever works for you - works for us. Simply enter your postcode at Skoup.co.uk and effortlessly book online.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(1.374)

79 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Stress free

Pleasant young man just removed 10 bags of rubbish that really been getting me down. Good competitive price no hassle of finding a skip or finding someone to take me to the tip.

10. september 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you so much for your feedback. Glad we could be of service!

Bedømt til 1 ud af 5 stjerner

Really bad and rude customer service

Really bad and rude customer service. It also doesn’t help that they refuse to give a time slot. Meaning you have to block out the whole day for a 10min collection. Super inconvenient and rude service over the phone. Would not recommend. Driver was very nice though.

5. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

No problem with waste collection

No problem with waste collection, simple and clear website. I had no problems finding the information I needed and was interested in. After putting out the bags of waste, I didn't notice when they disappeared. wonderful. Ideal option when you have extra things to throw away. thank you

2. september 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you so much for your feedback. Glad we could be of service!

Bedømt til 2 ud af 5 stjerner

Skips with hassle

Ordered skip weeks in advance, didn't arrive on the Friday, the following Monday on calling was advised would be a week late arriving. After bring quite pushy eventually was delivered that day. Arranged a collection and a new skip, new skip arrived but collection was moved. None of the changes did anyone call, anything but hassle free skips as per their tagline

9. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

2nd time used Skoup and they are…

2nd time used Skoup and they are fabulous, polite and efficient. Will definitely be using them again. Thank you very much

12. august 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Thank you for your feedback. We look forward to assisting you again in the future!

Bedømt til 5 ud af 5 stjerner

What a great service

What a great service! We have used Skoup twice now for excess bin bags and it's such a great price and always on time too. We discovered them when moving house and we had so many bags of packaging. Much cheaper option than anything else we could find. Highly recommend.

8. august 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you very much for the feedback. I'm glad we could help with your waste collection!

Bedømt til 5 ud af 5 stjerner

Full van of furniture gone in a day!

Had a full van load booked for removal of my old furniture. Really helpful customer service helped me organise a collection that I didn't need to attend, everything was left in front of the flat and when I came back in the evening all was gone. Great service that suited my needs as I wasn't able to be in for collection.

25. juli 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you very much for the feedback. I'm glad we could help with your waste collection!

Bedømt til 1 ud af 5 stjerner

An absolute 'waste' of time - Beware 😡

Lesson learnt - If you book these, follow this process:

1 - On arrival, inspect the space on the van to make sure that there is a clear 1/4, 1/2 or full load available as they do multiple collections & 2 - Watch when load the van efficiently and logically to get as much on as possible as from what I saw, they do not pack efficiently, they just chuck it on, as is, which wastes lots of space.

I paid £180 for a half van... For what was measured as a half van load after already removing a full van load.

2 guys turned up hours late as other collections had been passed to them. I stupidly, didn't look to see what space was left on the van as this was my first experience of Skoup, so I didn't know any better. I left them to it and they loaded up some of the rubbish.

He then called me a few minutes later and told me that they could only take what they had and left the smallest pile you could imagine. I objected to this, so he opened the back doors of the van and showed me a load of boxes, piled just over half height high, that were almost to the back doors. That was a very pointless demonstration as there was already other peoples waste on there, plus, what was left, would have sat on top of how they had loaded. I immediately know, that I should have had a look at the load space and monitored them loading.

They told me we'd have to book another 1/2 a van, and drove off with lots of space left in my half.

As I'm now still left with waste and £180 out of pocket, I will just order the smallest skip next time as I've done historically. This is the first time I've come across Skoup so I thought it was worth a go as it seemed quick and easy, although on the pricey side. However, I will definitely not use this service again and I am contacting AMEX to arrange a chargeback.

23. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible

Terrible! No mention of time limits during the order process. Collected early even though we confirmed we are not ready. Terrible customer service throughout. £280 for a skip that’s quarter full! Do not use! Ever!

5. juli 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you for your feedback. I am sorry to hear your experience was not up to our usual standards. Our website does mention that the skip will be collected within 2 weeks unless there's a request to extend the time. Should you wish to book with us again, please do not hesitate to contact us and we'll happily accommodate an extension.

Bedømt til 1 ud af 5 stjerner

Dont use this Company!

Waste of money.
I would recommend you put on your skips in big capital letters NO SOIL whoever heard of it !!!
It was on your website but I had to delve for it and in tiny writing.
To top it off I rang up and spoke to a member of your team to let her know what I was putting in the skip. AND when the skip was delivered I spoke to the driver and told him what was going in there!!! Educate your STAFF!
Every builder I have spoken to has said "ridiculous!!"
It cost me £520 to have an empty skip taken away.
What a WASTE of money and me a pensioner!

4. juli 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you for your feedback. I am sorry that you're experience was not up to our standards. As mentioned, it does list what can and cannot go in our skips on the website, however we will remind the staff to familiarise themselves with this.

Bedømt til 1 ud af 5 stjerner

Absolutely pointless

Absolutely pointless. Cancelled my appointment after not turing up for it and then sent me an email saying they had cancelled it as per my request. When I contact them they said the item was too bulky, even though the size was less than stated, then they said it was too heavy even though it was less than half the weight stated. Just a bad experience never use them again and probably now move away from buff.

2. juli 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you for the feedback. I do apologies for the delay in communication. Unfortunately there are some items that our drivers, even a two man team, will be unable to collect. This could be down to size, weight or the components of the items. We will always try to contact you as early as we can.

Bedømt til 1 ud af 5 stjerner

Appalling customer service, if you can call it that

Do not bother using them as a waste of time and money. The drivers were excellent but their customer service is appalling. I booked them to collect several large items including a sofa as my father had to move out of his extra care accommodation. Thought this would be perfect service to clear his flat of everything as we were unable to dispose of his things ourselves. I listed everything and paid for a large van. They weren't able to come within 24 hours despite booking it way before midday and only got an email stating that they didnt have capacity to book the collection for the same day. So arranged for another day but drivers informed us that they couldn't take the couch. I spoke to customer service and was told I would get a refund. Even though they had my details, I've not heard back from them or got my refund. I would therefore advise you to save your money and NOT use Skoup. This was such a distress experience that no one should have to go through. The drivers were so amazing and professional; really great guys. Unfortunately they don't work in customer service.

11. juni 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you for the feedback. Very sorry to hear of the issues you've had. Our website does state we aren't able to collect soft furniture items. If you could let us know your Skoup order number I can look into the refund you were offered

Bedømt til 1 ud af 5 stjerner

Didn’t turn up but had an email to say…

Didn’t turn up but had an email to say the rubbish had gone…. I want a refund what a scam

21. juni 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you for the feedback. Sorry to hear of the issues. Could you please let us know your skoup order number and we can look into this for you

Bedømt til 5 ud af 5 stjerner

Considering I booked the collection…

Considering I booked the collection late last night, I'm pleasantly surprised they came round mid-day as promised. Really fast and efficient and helps take the stress away from moving out!

Worth every penny, will definitely be using again. Thank you!

20. juni 2024
Uopfordret anmeldelse
Skoup-logo

Besvarelse fra Skoup

Hi, thank you for the feedback! Glad that we could be of assistance and we look forward to your custom again!

Bedømt til 5 ud af 5 stjerner

Thank you!

Absolutely outstanding!

After many quotes from a few local companies. I tried Skoup as I knew the brand Biffa and prices are not even close! Brilliant value at Skoup!

I had a lot of rubbish after a clear out that I thought would fill a whole van I was actually worried it wouldn't. However I received a call from someone who was at the property asking if there was anything else that I needed them to collect. I said I didn't and he explained they just about filled half the van which shocked me! Them vans must be huge!

He then went on to say he will request that I receive a refund for the difference which was a plus!

I went back to see everything had gone as requested and they even swept up! Looked spotless!

Thank you very much Skoup!

You'll definitely be my go to people going forward! I'll also be recommended you to everyone!

Easy booking system and you can request a collection from the next day!

22. maj 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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