I had a large order delivered to a place that had not been authorised as safe and unfortunately was unable to allocate the order. This was entirely down to courier error but after contacting Ethan via... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I made an order and wanted to make a return. I am a new mother with a small baby and have very little time. I contacted their customer service as I was unable to access my account and could not... Se mere
Virksomheden har svaret
I received a gift that I needed to exchange for a different size. The order was past the return date but Ffion was extremely understanding that it was a gift that I just received and extended my ret... Se mere
Virksomheden har svaret
I had a little bit of an issue trying to sign up for student discount. I emailed support and got a very quick and helpful response from Rebecca and all was sorted within minutes!
Virksomhedsoplysninger
Skrevet af virksomheden
Sisters & Seekers is the up and coming online fashion brand, known for its cohesive aesthetic, sisterhood empowerment and unique yet on trend designs at an affordable high street price. Founded by sisters, Alice and Maisie Jones in 2017 from a small North-Wales village, the brand has continued to jump from strength to strength and is only just getting started. With a business model that challenges the urge for super-fast fashion, Sisters & Seekers provide slower collective releases that piece together to provide an overall story and vision for the brand, setting trends ahead of the game.
Kontaktoplysninger
Storbritannien
- support@sistersandseekers.com
- www.sistersandseekers.com
3,9
God
5 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered a bag for vacation and I got a…
Ordered a bag for vacation and I got a lot of compliments on the bag! Shipping was timely :)
19. marts 2026
Besvarelse fra Sisters & Seekers
Hey Gabby,
Thank you for the 5* review.
It makes our day to hear you're loving your Yellow Martha Bag!
We hope to see you at checkout again soon.
Best wishes,
The Sisters & Seekers Team
I love sisters and seekers
I love sisters and seekers, the quality is so thick and nice, I will definitely be purchasing more.
6. februar 2026
Besvarelse fra Sisters & Seekers
Hi Becca,
Thank you so much for taking the time to leave us a review, we're so pleased to receive this rating from you.
We're glad to hear you're happy with the quality of your recent order, quality is so important to us here at Sisters & Seekers, and we're so happy this is reflected in your recent order.
We can't wait to see what you purchase next!
Best wishes,
The Sisters & Seekers Team
Besvarelse fra Sisters & Seekers
Hi Areej,
Thank you so much for leaving us a review.
We're so pleased to hear you're happy with your recent order. We take pride in the quality of our pieces, so it makes our day to hear this is reflected in your order.
We can’t wait to see you at checkout again soon!
Best wishes,
The Sisters & Seekers Team
Love this brand
22. marts 2026
Besvarelse fra Sisters & Seekers
Hey Teresa,
Thank you so much for leaving us a review and for your kind words!
We hope to see you at checkout again soon.
Best wishes,
The Sisters & Seekers Team
Quick delivery
22. marts 2026
Besvarelse fra Sisters & Seekers
Hey Ellen,
Thank you for taking the time to leave us a review, we're so pleased to receive this rating from you.
It's great to hear your order arrived promptly and we hope you love your new set.
Have a great day!
Best wishes,
The Sisters & Seekers Team
Don’t buy
Won’t be buying from here again the quality of the jumper is not worth the price unfortunately just another one of those commercialised fast fashion brands that pumps more money into their marketing of photoshoots and instagram than their quality of clothing.
The sizing was much too big. When I tried to return it, I discovered that I had to pay for the return myself which was very expensive and then purchase a different size before even receiving any refund. Unfortunately, I couldn’t afford to do that, so I was left with an item that doesn’t fit.
21. marts 2026
Besvarelse fra Sisters & Seekers
Hi Caitriona,
Thank you for taking the time to leave us a review.
We’re really sorry to hear that the jumper didn’t meet your expectations in terms of quality and sizing. We understand how disappointing this must have been.
We appreciate that paying for a return and reordering can be frustrating, particularly if you’re unsure on sizing, and this is something we’re always reviewing to improve the overall experience for our customers.
Your feedback is really valuable to us, and we’ll be sure to pass this on to the team for consideration.
Best wishes,
The Sisters & Seekers Team
Delivery/Quality/Product
I appreciated the speed of delivery, however, the quality of the product, especially that of the joggers was below my expectations for the price. Hard to wash
20. marts 2026
Besvarelse fra Sisters & Seekers
Hey Eve,
Thank you for leaving us a review.
We’re really pleased to hear you were happy with the speed of delivery, but we’re sorry to learn that the quality of the joggers didn’t meet your expectations.
We appreciate you highlighting this, especially regarding the washing, as it’s something we can feed back to our product team for review.
If you’d like us to take a closer look into this for you, please feel free to reach out to our customer service team via the contact form on our website.
Best wishes,
The Sisters & Seekers Team
I had the best customer service…
I had the best customer service experience with Rosie. I ordered a jumper that unfortunately never arrived. I figured there was no way I was getting my parcel or my money back but enter Rosie! She reached out to enquirer if I received it. When I told her I hadn’t, she followed up with the courier and tracked it down. She was so helpful and friendly and gave great details and information. When I requested a refunded, she organised it so quickly and again she was just so great about the whole thing. So apologetic even though it wasn’t her fault that the jumper don’t arrive. An amazing experience. Thank you so much Rosie.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey Chloe,
Thank you for taking the time to leave us a review.
We’re really sorry to hear your jumper didn’t arrive, but it’s great to know Rosie was able to assist and turn the situation around for you.
She’ll be so pleased to hear how much you appreciated her help!
We truly appreciate your patience and your kind words and if we can help with anything else, feel free to reach back out.
Best wishes,
The Sisters & Seekers Team
Love the jacket I ordered
Love the jacket I ordered
I needed some help with a product and emailed them- very friendly, quick at responding- great service by Rebecca at customer service.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hi Seren,
Thanks so much for your kind words!
We’re really glad to hear you love your jacket and that you had a positive experience with our team. We’ll be sure to pass your feedback on to Rebecca, she’ll be delighted to hear this.
If you ever need anything else, we’re always here to help!
Best wishes,
The Sisters & Seekers Team
Besvarelse fra Sisters & Seekers
Hey,
We're so happy to hear that you had a great experience with our service and delivery! Thank you for your positive feedback; we truly appreciate it.
Best wishes,
The Sisters & Seekers Team
Besvarelse fra Sisters & Seekers
Hey Sopie-Ella,
Thank you for your review.
We are so happy to hear you love your new seekers pieces!
We pride ourselves in the quality of our pieces and we are so pleased this was reflected in your order!
Best wishes,
The Sisters & Seekers Team
Always deliver on time and quality of…
Always deliver on time and quality of clothing is excellent
19. marts 2026
Besvarelse fra Sisters & Seekers
Hey Andy,
We truly appreciate your kind words!
We're happy to hear that you are consistently satisfied with our timely deliveries and the excellent quality of our clothing.
Thank you for your support!
Best wishes,
The Sisters & Seekers Team
Received great customer service from… Rosie
Received great customer service from Rosie today. She was efficient in responding to my concern and was super polite over email in apologising for the issue. Thank you :)
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey Sophie,
Thank you for taking the time to leave such a lovely review.
It makes us so happy to hear that Rosie delivered great customer service and managed to resolve your issue. - We will be sure to let her know!
We hope the issue you encountered does not put you off shopping with us in the future and we cant wait to see what you pick up next.
Best wishes,
The Sisters and Seekers Team
Nice quality clothing
Nice quality clothing, sizes bigger than expected. I always order the long length trousers in all shops but these were far too long and had to be returned. The T- shirt was very oversized, but luckily I had ordered a size small as the one I wanted wasn't in stock!
17. marts 2026
Besvarelse fra Sisters & Seekers
Hey,
Thank you for taking the time to leave a review.
We’re really pleased to hear that you’re happy with the quality of our clothing. We’re sorry to hear that the sizing and lengths weren’t quite right for you on this occasion.
Your feedback is important to us and will be shared with our team as we continue to improve our fit and sizing guidance.
We hope you shop with us again soon.
Best wishes,
The Sisters and Seekers Team
Outstanding hoodies and other bit they…
Outstanding hoodies and other bit they are well designed and are amazing a big well done to the hole team and I definitely will be buying more
16. marts 2026
Besvarelse fra Sisters & Seekers
Hey Phoebe,
Thank you for taking the time to leave a positive review!
We’re thrilled to hear that you love our hoodies - our team works really hard on the design and quality, so your feedback means a lot.
We can't wait to see what you add to your basket next!
Best wishes,
The Sisters and Seekers Team
Excellent customer service and product
Excellent customer service from Millie who helped me process a return / replacement item incredibly quickly and with no issues. All emails were responded to swiftly which is such a change from a lot of customer service experience.
Love the product too!
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey Emma,
Thank you so much for your wonderful review!
We’re delighted to hear that Millie was able to help you process your return and replacement so quickly and smoothly. Providing prompt and hassle-free support is something we really strive for, so it’s fantastic to know this stood out to you.
We hope you shop with us again soon!
Best wishes,
The Sisters and Seekers Team
Millie made my return so easy with her…
Millie made my return so easy with her prompt response to my question thank you so much and the clothes are such beautiful quality
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey,
Thank you so much for your lovely review!
We’re delighted to hear that Millie was able to make your return process so easy with her quick response.
It's also wonderful to know you are pleased with the quality of our products. - We really appreciate your support.
We hope you shop with us again soon!
Best wishes,
The Sisters and Seekers Team
So impressed with the customer support…
So impressed with the customer support received from Ffion. I ordered quite a few items for my daughters but two were missing/lost during transit. Ffion was so efficient with following up on my initial query and then organising replacement items. Literally the best customer support I have received in a long time. I will definitely be ordering from this company again. Thank you so much Ffion 😊.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey Mel,
Thank you for taking the time to leave us with a 5* review!
We’re really sorry to hear that some items were lost in transit, but we’re glad Ffion was able to step in and quickly arrange a replacement for you. We’ll be sure to pass along your kind words to her- she’ll be delighted to hear them.
We cant wait to see what you order next!
Best wishes,
The Sisters & Seekers Team
Excellent customer service
Excellent customer service from Rebecca. Fast and fair. Thank you - much appreciated
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey Sarah,
Thank you for taking the time to leave us with a lovely review.
We are thrilled to hear that Rebecca provided you with excellent customer service. Providing excellent customer service and responding quickly are top priorities for us, so it’s wonderful to know we delivered.
Your feedback means a lot and motivates our team to keep up the great work.
We hope you shop with us again soon!
Best wishes,
The Sisters and Seekers Team
Incredible customer service
Incredible customer service from Rosie, a very prompt and helpful response. A slight issue with a return was resolved within less than 24 hours of contacting them! Thank you again x
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sisters & Seekers
Hey Ellie,
Thank you for leaving such a positive review.
We are so pleased to hear that Rosie provided you with incredible customer service and that she was able to solve your query so quickly. - We will be sure to pass this onto her, it will make her day to hear this!
We hope you continue shopping with us and we can't wait to see what you purchase next.
Best wishes,
The Sisters and Seekers Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.