Sisters & Seekers Anmeldelser 4.909

Excellent service. Love the quality. Lots of compliments

Faulty good received but very quickly rectified. Customer service was excellent and efficient.

All other items great quality. Definitely recommend

The website is so easy to navigate and they give so much information so you are aware or exactly what you are buying i ordered it on the wednesday and received early hours on the monday in perfect condition and properly prepared. The team is great and especially Millie i emailed about a issue i had not with the brand but me not ordering the correct size and she responded immediately! she gave me links ans directions to resolve my mistake and i solved in within the same hour from my email to resending my parcel. Thank you Millie for being excellent and helpful. I will 100% order from this brand again as their customer service is excellent and the quality of the product was just outstanding i’m so excited to receive my hoddie again and make so many new outfits!

will always have me as a customer! high quality items and fast delivery

I had a little bit of an issue trying to sign up for student discount. I emailed support and got a very quick and helpful response from Rebecca and all was sorted within minutes!

I was very happy with the service of help I recieved when my parcel got lost by the mail provided they offered me two excellent solutions and have sorted my problem out can’t thank enough

I bought this set for my daughter and she simply loved it! The quality and fit are great!

Rebecca had excellent customer service and instantly resolved the issue with my parcel not arriving couldn’t have asked for better customer service thank you!

I had a large order delivered to a place that had not been authorised as safe and unfortunately was unable to allocate the order. This was entirely down to courier error but after contacting Ethan via the help section he couldn’t have done more for me to put things right. He was fast and efficient with his resolution and has been able to retain a customer through this. Thanks again Ethan, you are a treasure to the company.

I received a gift that I needed to exchange for a different size. The order was past the return date but Ffion was extremely understanding that it was a gift that I just received and extended my returns window for 24 hours so that I could make the exchange. I am delighted with the level of customer service I received with this issue. I am always happy with the quality of the clothes too and would recommend to anyone.

One thing I would note is free returns is not available outside of the UK, but I think the clothes are worth it!

I had a very good experience with Rosie community care representative at Sisters & Seekers. The issue was sorted very quickly with efficiency & understanding. Probably the best customer service I’ve experienced in a long time. Thank you Rosie 😊😊😊

I made an order and wanted to make a return. I am a new mother with a small baby and have very little time. I contacted their customer service as I was unable to access my account and could not locate my order number. I received an email a few days later asking me to send over information which I did.

I was then told that I was outside of their returns window (even though my initial email was within the timeframe) and that they would not honour my return.

I don't think this is very flexible given that I did contact them within the timeframe and have evidence to show this. I've not known another company be so strict.

I have been a loyal customer but will not be ordering from them again and the quality isn't great for the cost.

I emailed The Sisters & Seekers Team enquiring about a T-shirt length, and there
Community Care Representative, Rebecca responded promptly and was very helpful with her response- Thank you 😊

After receiving a faulty product and being disappointed, Rosie was helpful in providing a suitable remedy.

The quality is amazing

Very quick delivery!! Arrived in plenty of time despite my last minute order.

I had to reach out to customer support due to a small issue with my order, and I really appreciate the help I received from Millie. She was responsive, kind, and made resolving everything straightforward and smooth. Everything was handled really well, and I’ll happily continue to be a Sisters and Seekers customer because of it.

Love all of their jumpers. Customer service are extremely helpful and are quick to respond and resolve any issues. Ffion Was a great help. 10/10

First time ordering. Amazing quality. Love these joggers

such amazing quality and fast delivery!