Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... Se mere
Virksomheden har svaret
Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Se mere
Virksomheden har svaret
Claims are generally paid quickly. It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid. I wonder whether the policy is still what I need. Perhaps it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Simplyhealth
Skrevet af virksomheden
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessKontaktoplysninger
Andover, Storbritannien
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,4
Fremragende
5 t anmeldelser
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trying to claim £85 for dental…
trying to claim £85 for dental emergency . Dentist needs to confirm the accident , very hard as dentist wasn't there !!!! supplied receipt saying dentist emergency but not acceptable now got to get dentist to confirm treatment I had in the emergency that's no easy task.
Feel like the policy not worth the trouble
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Teresa,
I'm sorry to hear of your unhappiness with Simplyhealth in respect of your claim. In order for us to look into the concerns you've raised, please contact us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Simply Health make it easy to process a…
Simply Health make it easy to process a claim for Dental Treatment - I would recommend them.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Linda,
Thanks for leaving us a lovely five star review and I'm pleased to hear you find making claims easy to do.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Such excellent cooperation and service…
Such excellent cooperation and service from a member of staff of Simplyhealth has warmed my heart. When I told Molly about a claim I had posted with a first class stamp about 10 days ago she told me it hadn't arrived. Molly said "allow another 5 days and if it doesn't arrive I will email to let you know". Molly even agreed to accept scanned copies of my claim if it didn't arrive. On 4th June I did so.
On 5th June I spoke to Sam who confirmed my email was received. Within a very short time I got an email from Sam to it's now paid! Exemplary service.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Margaret,
Many thanks for your wonderful review and sharing your experience of speaking with Molly and Sam. I'm pleased to hear you were very happy with the service they provided in regards to your claim. I have passed your feedback on to them both and their managers.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was very helpful and pleasure to…
Sam was very helpful and pleasure to deal with
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hi Neda,
Thanks for your lovely five star review about Sam. It's lovely to hear how helpful he was. I've passed your comments on to Sam and his manager who will be very pleased also.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Besvarelse fra Simplyhealth
Hello Caroline,
Many thanks for letting us know you find our service speedy and excellent. Thanks also for the 5 stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Besvarelse fra Simplyhealth
Hi Caroline,
Thanks so much for leaving us a five star review. It's great to hear your query was resolved efficiently.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been with Simlpy Health for 15…
I have been with Simlpy Health for 15 years and I have never had a problem they always pay on time there’s always great communication. Claiming is so quick and easy I couldn’t fault the service
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello June,
Many thanks for your long-standing loyalty and leaving us a wonderful five star review. It's great to hear how happy you are with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick service
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello AnneMarieWright,
Thank you for awarding our service with 5 stars. It is very much appreciated.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick support when needed
Quick support when needed, really helpful
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hi Janet and Sam Edwards,
Thanks for taking the time to leave a great five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Why this change? this means we may have to stop
It is so sad and annoying when something is so worth the while, Is changed to make it harder or near impossible to use practitioners that have been used and accepted for so many years, and now someone high up in the company has added all these stipulations that are new.
We have been with you for well over 30 years since you were HSA.
This means that many of the businesses we have used like Chiropody and Chiropractic will not be covered.
If the Dental service we used is not covered either, then we will have to cancel our membership with you.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Malcolm,
It's disappointing to hear you're unhappy with Simplyhealth.
For context, Simplyhealth have always only accepted chiropractic claims in which the professional is registered with the General Chiropractic Council.
In 2005, chiropody and chiropodist became protected titles by law. Therefore, in order to call themselves chiropodists, the professionals must be registered with the Health and Care Professions Council (HCPC).
To comply with these rules, we will only cover treatments provided by the professionals registered with the correct governing body.
If you would like us to look into your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
At 72 years old I find their app easy…
At 72 years old I find their app easy to use and payments are fast
The whole process of claiming is so quick and simple compared to postal claims used in the past
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Patricia,
Many thanks for your great five star review and it's wonderful to hear you find our app so easy to use and the whole claiming process simple.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Started with the AI agent who…
Started with the AI agent who understood my query and quickly passed me to a real person who dealt with my query quickly.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hi Jeanette,
Thank you so much for leaving us a lovely five star review, we really appreciate it. I'm pleased that your query was dealt with so quickly.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Recent poor customer service and inconsistencies in claim payments
I have always had a really good service from Simply Health until recently. They are now saying they can't pay for physio treatment as they aren't a registered practitioner at a Physio centre, OK maybe, however they have paid a claim on a subsequent date for seeing the same person! In their response to my query they have said - If you need anything else please ???????go to our website and .... now what am I supposed to be replacing the ?? with, what poor customer service, very disappointed.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Debs,
I'm sorry to hear you're disappointed with Simplyhealth and I would like to look into your concerns further. Please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Excellent experience with Sam
I spoke to Sam with a few queries about my policies and he solved them all quickly and efficiently.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hi Claudia,
Many thanks for letting us know of your positive experience of speaking with Sam. I'm so pleased he was able to answer your queries so efficiently. I've forwarded your comments on to Sam and his manager who I'm sure will be delighted.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was great
Sam was very helpful. Fully professional customer service. Thank you very much!
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Beata,
Thank you for taking the time to leave a great review following your interaction with Sam. I have passed your feedback on to him and his manager and I'm sure they will both be very pleased to read your comments.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Express Service response to my claim
As always Simply Health reacted to my claim very quickly and processed the amount and forwarded to my account within 48 hours.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello John,
Many thanks for your lovely review and awarding us with five stars. It's great to hear you're pleased with the speed in which your claims are processed.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simply Health claim
Simply Health claim.
So easy to do , take a picture on the app and its all sorted within 10 minutes. Money in your account within 4/5 working days. Recommend them highly.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hi Steve,
Thanks so much for leaving us a great five star review and sharing your claiming experience. We really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Poor communication
I signed and agreed to my plan after my probation at work had successfully finished as my plan was through my job. However i did not receive a welcome letter with my details and policy number on to activate my plan. I have emailed and tried to call multiple numbers to chase this up but all i get is automated calls or the call gets cut off once i get put on hold to speak to an actual person, and i have got no where. Not a good experience and my plan isn't in use as i cant activate it without my policy number and details, so it is currently just going to waste.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello mason Jay,
I'm sorry to hear of the difficulties you've experienced since taking out a Simplyhealth plan through your employer.
In order for me to look into this further for you, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Simplyhealth
Very helpful staff member dealt with…
Very helpful staff member dealt with quickly and politely
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hi becca,
Thank you for your lovely five star review. It's great to hear our member of staff was very helpful, polite and was able to deal with your query so quickly.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Great customer service
Always easy to make a claim. My first experience of asking for help on the chatline was a huge help.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplyhealth
Hello Elizabeth,
Thank you for your lovely five star review and I'm pleased to hear you find it easy to make your claims and you found our chat service helpful.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.