We’ve been working with Shoptimised and the results have been brilliant. We’re now selling products we had never sold before, and the support from our Customer Success Manager, Linda, has been amazing... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We employed Shoptimised's incremental services at the start of the year and they have exceeded all my expectations, providing impressive results right from the off. Since then, they have managed to su... Se mere
We've had a really positive experience working with Shoptimised. They've run an incremental campaign for us, and the Shoptimised platform is really easy to use and helps us track our progress clea... Se mere
Terrible company. Cold called offering their services and very poor/non existent results. They kept moving the goal posts on why the result were so poor. Parted company after 5 months. Promised the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We enhance the digital potential of online businesses through our innovative and award-winning Product Feed Optimisation, Google Shopping and Incremental Sales software.
Kontaktoplysninger
10 Kingfisher Way, Silverlink Business Park, Tyne & Wear, NE28 9NX, Newcastle upon Tyne , Storbritannien
- 0191 249 8740
- hello@shoptimised.com
- www.shoptimised.com
Har besvaret 40 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have been very happy with the…
We have been very happy with the performance of our campings in Shoptimised. Advertising with their incremental software has really helped some of our less popular products take off on Google. The support you received with the campaign is also very good with monthly check-ins from a dedicated account manager.
Excellent all around
We’ve been working with Shoptimised for…
We’ve been working with Shoptimised for about a year, and they’ve been a game-changer for our business! Since they took over our Google Ads management, our revenue has seen a noticeable increase, and we couldn't be happier with the results. Not only are they experts in what they do, but they’re also incredibly friendly and easy to work with. They take the time to understand our goals, communicate clearly, and always keep us in the loop. We’d highly recommend Shoptimised to any business looking to improve their ad performance and grow their revenue.
Couldn't recommend them enough
We've worked with Shoptimised for over 5 years now, mainly to provide CSS and feed optimisation services for our clients.
We couldn't recommend them enough - a great company to work with and the software they provide is spot on.
Game changer
Game changer! We have worked with Shoptimised for the best part of this year, and it is so easy and has massively helped performance of our PPC campaigns. The support is great, too. I have liaised directly with Will, and nothing is too much trouble. If you're running ecom PPC campaigns, you need software like this, and Shoptimised is the best I have come across in my 14 years of paid media.
Avoid if possible
Avoid. Worked with Shoptimised last year after agreeing a fee of 2.5% of revenue generated. All went well for a few months until we realised that their fee invoices were much larger than expected. We then requested detailed breakdowns of every invoice and found out that Shoptimised was not only claiming for completed sales it was also claiming for sales where the customer only put something in the basket then left the website. There is no revenue generated in these circumstances but Shoptimised think they are entitled to 2.5% of these phantom sales.
We have provided evidence of these cancelled transactions to them but they are not interested and are now taking us to Court.
The Shoptimised system itself is ok but it's nothing special and a competent Google Ads specialist could replicate their system at little or no cost.
Best avoided.

Besvarelse fra Shoptimised
We have been working with Shoptimised…
We have been working with Shoptimised for the past 5 months, integrating their services alongside our core advertising accounts. They have delivered beyond expectations, successfully driving sales from products that previously saw minimal engagement in our main campaigns at our target ROAS. The support from our dedicated customer service manager and account manager, Gemma and Beth, has been excellent. We appreciate the ongoing communication and the regular insights they provide, offering tailored recommendations to maximize the value of the service. Highly recommended for any business looking to enhance their ad performance.
Superb customer service and user…
Superb customer service and user interface - Lee is brilliant, thanks guys!
Shotimised does what it says on the tin.
Lee @ Shoptimised takes the time to listen and respond accordingly. Shoptimised have been good for us, helping us sell our slower products. We have just taken advantage of the client feed feature within Shoptimised, and the early indication is that this feed works brilliantly. Thanks Lee.
Excellent company so far
Excellent company so far. Our ROAS has doubled thanks to these guys. Well worth it. Long may it continue touch wood.
Shoptimised excels in delivering…
Shoptimised excels in delivering innovative and effective advertising solutions for us. They have boosted our ROI which has proven to be better than what we expected. Thank you to Linda and the team for taking care of this for my business.
Great company at helping to turn non…
Great company at helping to turn non converting products into sales. Zenah has been fantastic and a great help to us when it comes to managing the account.
Highly recommended
We've been with Shoptimised for about a year now and we have recently asked them to manage our entire Google Adwords account as we've noticed such good results. Thank you Shoptimised especially our Account Manager Jade who is fantastic. Would highly recommend.
Promising so far
We have started working with Shoptimised in May to help us with our Sam Edelman website, and so far we have enjoyed working with them. They have been friendly and always ready to provide more information when needed. The results have been promising so far so looking forward to working with them in the future.
Very impressed!
Very impressed with our initial results to help increase sales on non converting products. Excited to see what more we can do! Lee gives us great support, he constantly checks in to make sure we are satisfied with their service, and is helping us to achieve a great ROAS on products we were missing on our google shopping campaign, I would highly recommend.
Shoptimised - Wonderful Support and Knowledge
The knowledge of the Shoptimised team and the assets they have available to them are excellent. Their custom online dashboard makes comparisons and data collection easy. Equally, the onboarding and implementation was seamless, and we were able to start working with Shoptimised very quickly.
Our Account Mgr, Gemma B, provided fantastic support throughout our time with Shoptimised - going above and beyond to help identify account and keyword improvements. My thanks goes out to her, and the rest of the team.
Very good service
Very good service, team is very knowledgeable. Sophie is very responsive and helpful
We have worked with Shoptimised for…
We have worked with Shoptimised for over a year and have seen great results on both sites. In a challenging retail environment, Shoptimised has generated the additional turnover needed to stay on track and hit targets.
The customer service team is always on hand to answer any questions and provide support where necessary.
Exceptional Service and Support from Shoptimised - Highly Recommended!
We are sharing our recent experience with Shoptimised, particularly our call with Craig. Craig thoroughly explained the feed and necessary actions during our highly productive session. The primary goal was understanding the process, and Craig clarified it comprehensively.
Throughout our discussion, we asked several additional questions, all of which Craig answered in great detail.
Overall, it was an informative call, and we appreciate Craig's clear and detailed explanations.
Excellent Customer Service
We also want to highlight Chelsea's exceptional customer service. She answered all our questions promptly and clearly. Our results are great, and growth is always their top priority.
Shoptimised truly puts the customer first, and their support structure is brilliant. Unlike other companies that charge after an hour, Shoptimised is there to solve any issues or queries without additional costs.
Highly Recommended
Shoptimised is a top-quality company that we highly recommend. At Sealants & Tools Direct, we appreciate their commitment to excellent service and support. They consistently deliver results and ensure their customers are well taken care of.
Thank you, Shoptimised team, for your outstanding service and support!
Best regards,
Sealants & Tools Direct
We have been with Shoptimised for just…
We have been with Shoptimised for just under a year now, great support and they are getting a great ROAS on products we were missing on our google shopping campaign, I would highly recommend.
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