I ordered a dining table from Shackleton’s after a couple of blips in the ordering it arrived today. The delivery men were great, it was very well packaged and surprisingly easy to assemble. I would h... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered a dining table from Shackleton’s after a couple of blips in the ordering it arrived today. The delivery men were great, it was very well packaged and surprisingly easy to assemble. I would h... Se mere
Virksomheden har svaret
A 5 star review for a damaged product may seem odd, but that's the point. Most online retailers get items such as furniture sent direct to the customer. Damage happens, but it's how the retailer... Se mere
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Just a heads up to others who may want to go here with their dog - AI says it is dog friendly but it isn't. I believe the garden centre (which is where we had stopped off at) is aware but doesn't know... Se mere
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We always visit Shackletons when on holiday in the area, staff are lovely, friendly and helpful. They stock great contemporary furniture and accessories for the home. In the garden section plants etc... Se mere
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Shackletons Home and Garden is a totally independent family run garden centre. Located in the heart of the beautiful Ribble Valley, the garden centre showcases a huge range of both Interior Furniture and Garden Furniture from leading brands. Our dedicated Home Furniture department features everything you need to decorate and furnish your home including Kitchen Furniture, Dining Furniture, Living Room Furniture and Bedroom Furniture. Likewise, our Outdoor Furniture department has everything you need to feel at home outdoors including Garden Furniture Sets, Garden Benches, Parasols, Patio Heaters and much more. As you would expect of a local garden centre, we also offer a wide choice of Landscaping products and Sundries including Water Features , Garden Arbours and even Bird Care products.
Clitheroe Road, BB7 4JY, Chatburn, Storbritannien
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Excellent quality chairs that I got at a reasonable price. Slight problem with one that was rectified immediately. Great follow up by customer service to ensure we were happy. We were so we ordered more furniture.
Purchased a beautiful table and the delivery was so quick.
Shackletons offer a white glove service which we decided to go with as the table was rather heavy and i wanted to save my husband the bother. The guys arrived and were very friendly and got on with job straight away and took all the packaging away with them.
Unfortunately after they had left I noticed a mark on the table so i got onto customer services straight away and messaged Linzi.
Linzi was amazing and made sure that a replacement table was sent out to us asap and was very apologetic for the inconvenience it was going to cause.
We have a table which we are very happy with and Linzi has been in touch to make sure all is OK...Great Customer Service and so lovely to be actually dealing with someone that cares.
I would definitely recommend everyone to use Shackletons. 👍🏻😁♥️
Great delivery service and communication
Although the purchase was returned through no fault of Shackleton's, they were efficient and helpful, organising collection and refund quickly. Highly recommend this company
The staff were so helpful ensuring I had the items I required and providing lots of helpful advice. Matt went over and above to ensure I was happy with the items I was wishing to Order. I would recommend this company 100%.
We rec’d an item earlier than expected. Unfortunately I needed to return the item, but nothing to with an issue with Shackletobs. Their representative Linzi went out of her to way to help me quickly and appropriately. The item has been collected now and I just await the refund credit. Assuming this arrives as anticipated, you he customer service has been excellent. Will recommend and shop here again. Thank you.
For the attention of Paul & Ben Shackleton Chatburn. I can't rate this company high enough. Especially Ben in the delivery department who has gone over and above in his role to accommodate my change in circumstances over a lengthy time frame. Ben has been exceptional, making adjustments without added pressure to me. Nothing has been too much trouble which is very rare to find in companies today. First rate people who care about their customers - priceless. Many many thanks
The coating on the top of our patio table had started to peel after less than two years. I contacted customer services who were excellent and arranged for a new table top to be sent to us. Excellent service, thank you.
We ordered 2 barstools for our new kitchen which look great. Unfortunately there was some marks on the back of the chair so contacted Linzi in Customer Services who immediately arranged for a new chair to be delivered.
The customer service we received was absolutely fantastic and hugely appreciated. I would not hesitate to shop at Shackletons again as the pre and post sales experience was brilliant !!
Absolutely first rate customer service- cannot fault it. Better than any of the Big Chains by a country mile. Quick, efficient, friendly and dealt with issue is super quick time- would heartily recommend
Been many times and always manage to fit in a visit to the cafe. Good range of decorative goods, a little different from the 'run of the mill'. Only complaint is that the two toilets are unisex which usually means wet floors and seats.
Huge thanks to Linzi for sorting out the difficulties we had with the products we ordered. They were slightly damaged and she arranged for us to receive replacements very quickly, keeping us updated at all times. Excellent customer service.
a big thank you to Matt and the team at the warehouse with a special mention of Alister for sorting our chair order out...we wouldn,t hesitate in recommending Shackletons.....fast communication and a friendly service..kind regards Lynda and David
First time we’ve been to Shackletons but we will definitely be back. We found our perfect dining table and chairs at a really competitive price. The customer service was excellent both on the shop floor and especially Linzi in customer care who exceeded our expectations in dealing with a small query we had. Well done Shackletons 👏👏👏

Besvarelse fra Shackletons Home & Garden
really happy with the lamp table, website easy to use.

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Excellent after sales care in support of garden furniture. Helpful and rapid response. Very pleased with customer care - hassle free.

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Excellent after sales service from Shackletons. We suddenly developed a problem with some of the slats on a garden table we bought a couple of years ago, and their customer service team promptly sorted out replacements with the manufacturers, keeping us fully informed all the way. I cannot recommend them highly enough.

Besvarelse fra Shackletons Home & Garden
Great after sales service from Linzi, prompt communications and matter resolved quickly. Refreshing change to have a customer service team who care and get things done.

Besvarelse fra Shackletons Home & Garden
Excellent service from Shackletons with emails and phone calls. Had a mishap with Garden Bistro Set and was very quickly supplied with a replacement top for the table. Am delighted to find that this kind of customer care still exists and have no hesitation in using them again and recommending to others.

Besvarelse fra Shackletons Home & Garden
I had a fault on a garden table top. It was a manufacturing fault which became apparent over time. When I reported it to Linzi she dealt with the issue expeditiously and effectively. She maintained regular contact until she was happy that the issue was resolved. Linzi provided an excellent quality of service for which I was extremely grateful. She is an asset to Shackleton's!
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