I recently had to book my car in for a first service and from first contact to getting my car back the staff at SG Petch were efficient and friendly. The showroom is impeccable and the ladies on the... Se mere
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Se, hvad kunderne siger
just like say mention to sharon / lauren from middlesbrough branch great servie ,very helpfull as well as rest of staff , always making that happy with there service . so never worry about my car sg p... Se mere
Virksomheden har svaret
We purchased a KIA Niro from the above company and was very pleased with the way it went. First class salesman Paul, give us the confidence that we were at the right garage. everything went well t... Se mere
Virksomheden har svaret
SG Petch in York have been servicing our cars for a couple of years now and have been fantastic. So when it came to replacing one of our cars we were glad to find they had the right colour and spec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.
Kontaktoplysninger
McMullen Road, DL1 1XZ, County Durham, Storbritannien
- reviews@sgpetch.com
- www.sgpetch.co.uk
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Went to SGPetch Darlington to look at a…
Went to SGPetch Darlington to look at a Jaecoo. Met Ryan whom arranged test drive. Had a good run out.
On return discussed info of the car.
Ryan was very informative and helpful.
Had no quarms in purchasing the vehicle. Turn around in two days which was amazing. Ryan and the team must have worked pretty hard to do this for us.
Any questions I sent were replied to ASAP.
Picked up car today straight forward hand over.
Only ever used SGPetch about30 yrs ago.
Well done and Thank you all.

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It was the first time I have used SG…
It was the first time I have used SG Petch of Middlesbrough Gary was the salesman who was very good made us feel at ease with purchasing the car and the test drive was good and also exchanging my Kia the after sales has been fine very satisfied with S G Petch

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The KIA service department at…
The KIA service department at Darlington were exceptional despite my purchasing the car from another dealer , when I had a problem and the response from Kia Stockton was lacking , I tried SG Petch on the off chance Mike on workshop control and Rachel on the service desk did everything possible to help and rescued the situation they are a credit to SG Petch

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Use recalls to make money from customers
My Fiat was on a recall for a seat belt clip. I contacted SG Petch, they told me they couldn't arrange an appointment date until the part arrived. The part arrived and they texted me to call them, I did and was told they would call me back, once they knew the amount of time needed to do the work as they wanted the car for a full day and charge me for a replacement car. They have not called me back twice, clearly they don't want to do the recall work as I didn't want to pay them a car hire fee. I've contacted Fiat to see if they can recommend a reliable garage that doesn't use a recall to make money from customers.

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Natalie was superb as per usual.
Natalie was superb as per usual.
My hire care was beautiful brand new do I was very happy.
These guys all round are wonderful.
The only thing I will say that disappointed me was they didn't do a complimentary car wash...
I've had this done by other companies which is great, but SG Petch didn't which is a let down.

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Dave Harker helped me choose the…
Dave Harker helped me choose the perfect car and I love love love my new omodo 5 I would highly recommend this company

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First Class Service
We have been using SG Petch of York now for 5 years having our Kia e-Nero serviced and Mot’d and the service they have provided has always been first class. Everyone we have ever dealt with has been friendly, polite, helpful, accommodating and professional.
Recently we were badly let down by the lease car company we were using.
So, we had to look for a new deal and instead of trying a third party lease company, because we wanted to stick with Kia, we chose to go directly to SG Petch.
The sales guys Nick initially and then Paul were great. No sales pressure, no bull just good honest advice, and they were more than competitive compared to ‘other’ leasing companies. We had a budget we needed to keep to and managed to get the car we wanted (EV3 GT Line) within that budget.
No pressure, no stress a real pleasure to deal with. I cannot recommend SG Petch and their staff highly enough.

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Car collected as arranged
Car collected as arranged. Don’t mind the £10 charge as it’s convenient for me. Returned clean and valeted. I also notice that the stop start thing when you are in neutral with handbrake on, is working for the first time, yeah!

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SG PETCH, Darlington
Part exchanged my 6 Yr old Peugeot 308 GT line for a Mazda 2 hybrid in July this year. I'm extremely happy with the 25 reg car and SG Petch, Darlington. It was detailed well upon collection and had a full tank of petrol. My praise is for Anthony, who dealt with us. He was extremely friendly, knowledgeable, didn't keep us waiting around and didn't try the sterotypical car salesman act on me, (unlike the salesman at another Mazda dealership a few days prior, who actually told us they didn't really want any Peugeot and they'd only take it to auction!) Anthony offered a fair price for my car, (£2000 more than the apparant top price the other guy said he could offer against another, more expensive Mazda 2!) acknowledged its very low mileage, very well kept condition and said he would sell it easily on the forecourt.
In my opinion, if you're thinking of buying a car from SG PETCH, go to the Darlington dealership and ask for Anthony!

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I am furious and feel insulted
I am furious and feel insulted. Last year, I bought a Ford Ecosport at the Darlington Branch. The sales were friendly and the service good, but after 3 months the exhaust broke. I spent 300 pounds to repair it, which was fine. Then came the coil ignition issue, and in the same year, near Christmas, the fuel filter started leaking petrol. Today, I went to do a part exchange for another car at the same place as last year, and they had the audacity to offer much less than the value. I completely understand that I am trading in, but if I bought a car worth 7,000 and they offer me 2,069, that is a joke. They also pointed out problems in the car that were never there. I have been a customer for years and have always bought cars from you, and we always know we will lose money on part exchange, but insulting me like this is too much. Not only have you lost me as a customer forever, but I will also be spreading negative publicity about you. I have already informed 12 friends who have family members that buy from you. Now, about the used car you are also selling, it has scratches on the right side and the rear trunk, in addition to losing paint...hmm, strange, you really overvalue your used cars.

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Greta service from sales on Kia Van…
Great service from sales on Kia Van fully recommend

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Great experience
Had Tony as our salesman, great customer service, friendly and informative. Highly recommend.

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KIA, a good range with helpful, professional sales support
I suddenly needed to buy a new car and had three days to do so. I did the round of Japanese / Korean brands' showrooms, finally arriving at KIA / S G Petch. I was immediately taken by the showroom and its contents. The service afforded me by a totally non-pressurising salesman soon lead me to the hybrid KIA Sportage. Guided by the salesman on matters like the luxury car tax and plug-in hybrids I knew I had reached the right decision on model & spec. Two days later I collected my new Sportage and was given a thorough 15 min tutorial in the car explaining all the key functions and switches. I felt the 3-year service package, the package of protective coatings in & out, plus the alloy wheel repair package were reasonably priced and, furthermore, would greatly enhance any future trade-in deal at KIA/S G Petch.

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Had a mix up over a loan car
Had a mix up over a loan car, they couldn’t have been more helpful and took time to find a car for me, friendly with no fuss

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Excellent customer service
Excellent customer service. Fast and clear resolution of problem. Clear explanations of any issues found.

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Avoid
Bunch of pathetic, hypocritical liars. Did the
mistake of buying a car from them. Never transparent.

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This is the first time using SG Petch…
This is the first time using SG Petch Ltd at the Middlesbrough branch. It was a very pleasant experience from walking in to leaving. The staff was so welcoming and didn’t make you feel uncomfortable like some other establishments. Our sales person Liam bent over backwards to help and provide us what we wanted. The process buying the car was very smooth. There was one small glitch regarding the SD Card which was rectified very quickly. Would definitely use and recommend this branch.

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Brilliant service
This is the 3rd car I have bought from S G Petch and I must say the young salesman Ben was amazing. He was extremely knowledgeable, patient and just had a lovely attitude. The day I picked the car up he talked me through everything and a couple of weeks later he rang to see if everything was ok and did I have any questions. Total pleasure dealing with this garage.

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Fantastic service from sg Petch…
Fantastic service from sg Petch Middlesbrough , I knew what I was looking for on arriving but it wasn’t on for court then speaking with mark he had a look at the stock found what I wanted had it brought over s couple of days later perfect loved the car mark answered all my questions will defiantly go back next time and will definitely refer 10/10

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Welcoming Reception Team
The team at S.G.Petch are always polite, considerate and welcoming. Having time to accommodate a cranky old widower who woffles with ease.

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