I recently had to book my car in for a first service and from first contact to getting my car back the staff at SG Petch were efficient and friendly. The showroom is impeccable and the ladies on the... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
just like say mention to sharon / lauren from middlesbrough branch great servie ,very helpfull as well as rest of staff , always making that happy with there service . so never worry about my car sg p... Se mere
Virksomheden har svaret
We purchased a KIA Niro from the above company and was very pleased with the way it went. First class salesman Paul, give us the confidence that we were at the right garage. everything went well t... Se mere
Virksomheden har svaret
SG Petch in York have been servicing our cars for a couple of years now and have been fantastic. So when it came to replacing one of our cars we were glad to find they had the right colour and spec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.
Kontaktoplysninger
McMullen Road, DL1 1XZ, County Durham, Storbritannien
- reviews@sgpetch.com
- www.sgpetch.co.uk
4,7
Fremragende
2 t anmeldelser
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I have had five vehicles from petch…
I have had five vehicles from petch over the years never had any problems the staff are always there to assist me with any questions or issues
17. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your continued support over the years! We’re delighted to hear you’ve chosen SG Petch for five vehicles and that our team has always been on hand to help whenever needed. We really appreciate your loyalty and look forward to welcoming you back again in the future!
Excellent service and advice from the…
Excellent service and advice from the Darlington garage. The staff were extremely helpful in helping to sort out the repair required to my Fiat 500 and liaised with the warranty company to ensure the full cost of the repair was covered by warranty. Provided a courtesy car for the period my vehicle was being repaired at a reasonable and fair cost.
14. august 2026
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Besvarelse fra SG Petch Ltd
Thank you for your fantastic review! We’re delighted to hear that the team at Darlington were so helpful throughout your Fiat 500 repair and that they could assist with the warranty claim and courtesy car. We really appreciate your kind feedback and recommendation.
Terrible treatment
Took car in for a service and to have the rear dashcam purchased from them fixed. Their technician refused to even look at the dashcam, did not properly inspect the car, failed to complete the service sheet to the point it is unclear if the service was actually performed. The safety recall on the car received no confirmation so still unclear if it was done. And despite having to wait longer supposedly while the car was hoovered and washed it had not been at all as they ‘did the wrong car’ and even handed over the wrong (i.e. another customer’s) car keys. Asking to speak to a manager no one was available. Asked to be contacted by the service department manager yet over a week later no contact despite follow up action asking for it. Absolutely terrible. Terrible customer service from unhelpful staff and a really bad experience from their service department.
28. juli 2026
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Besvarelse fra SG Petch Ltd
We’re very sorry to hear about your experience and the issues you encountered during your visit. This is not the level of service we aim to provide. Please contact us directly so we can discuss your concerns further and look into what happened. Thank you for bringing this to our attention.
Great experience
Great experience. I saw the car I loved online but as I did not live near by Dave sent a video showing the car and the small mark on the boot so I could decide if I wanted to travel to see the car. I was happy with what I saw and was able to buy it and take it home the same day. Dave was friendly and helpful. I love my new car 🙂
8. august 2026
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Besvarelse fra SG Petch Ltd
Thank you for your fantastic review! We’re delighted to hear that Dave was able to make the process easy for you, especially with you being further away. We’re pleased the video helped you make your decision and that you were able to purchase and take your new car home the same day. It’s great to hear how much you love your new car! We’ll be sure to pass your kind comments on to Dave. Enjoy your new car!
Fiat 500 star
I was reminded about my upcoming car service MOT and extra work I asked to be carried out, as I had booked the service a year previously
I was happy with the quote I was given and on the day the friendly and efficient staff I dealt with. I was so impressed i re booked my service for 2027
I would recommend SG Petch
28. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your fantastic feedback! We’re delighted to hear that you were happy with the service from start to finish, and that our team kept you informed and made the process easy. It’s wonderful to know you were so impressed that you’ve already booked your service for 2027. We really appreciate your recommendation and look forward to welcoming you back!
Excellent service
Excellent service. Arrived and car taken for service. Sorted on time. Reception staff helpful and knowledgeable. Highly recommend.
27. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your lovely review! We’re pleased to hear that your service was completed on time and that our reception team were helpful and knowledgeable. We really appreciate your recommendation and look forward to welcoming you back in the future.
Excellent Dealer ( Recommended)
From the first telephone call enquiring about the car, to the pick up it from the dealership, everything went very smoothly. Easy process of part exchanging my older vehicle. Sam,the Automotive Sales Consultant was excellent throughout this process. The car I bought was presented very well and is fantastic.
1. august 2026
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Besvarelse fra SG Petch Ltd
Thank you for your fantastic review! We’re delighted to hear that everything went smoothly from your initial enquiry through to collecting your new car. It’s great to know that Sam provided excellent service throughout and made the part-exchange process easy for you. We hope you enjoy your new car and thank you for choosing SG Petch!
Excellent customer service throughout…
Excellent customer service throughout from Mark and the team. Mark was always friendly and approachable and kept us informed throughout the process. Everyone we have dealt with at this garage have been fantastic and always friendly and professional.
25. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your fantastic feedback. We’re delighted to hear that Mark and the team provided such friendly, professional service and kept you informed throughout the process. It’s great to know that everyone you dealt with made such a positive impression. We’ll be sure to pass your kind comments on to the team. Thank you for choosing SG Petch!
Very helpful from start to finish
Very helpful from start to finish. Good
Service from all I. Service department would definitely recommend
27. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your kind feedback. We’re pleased to hear that you found the team helpful from start to finish and received good service from everyone in the Service Department. We really appreciate your recommendation and look forward to welcoming you back to SG Petch.
Happy Days
It was stress-free.There was no pressure to buy . The sales executive Tim Vaughan is to be congratulated .
28. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your lovely feedback. We’re delighted to hear that your experience was stress-free and that you felt comfortable without any pressure to buy. We’ll be sure to pass your kind comments on to Tim. Thank you for choosing SG Petch!
Recently took my car for service and…
Recently took my car for service and MOT. The staff were very friendly and professional. Work was completed in a timely manner with no issues.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra SG Petch Ltd
Thank you for taking the time to leave us a review. We’re pleased to hear that you found the team friendly and professional and that your service and MOT were completed promptly and without any issues. We really appreciate your feedback and look forward to welcoming you back to SG Petch in the future.
Excellent service
Tegan provided an excellent service. She was professional, friendly, helpful & understanding. Well done.
29. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your lovely feedback. We’re delighted to hear that Tegan provided such a professional, friendly and helpful service. We’ll be sure to pass your kind comments on to her. Thank you for choosing SG Petch!
It is important to me that my Hyundai…
It is important to me that my Hyundai Tucson is Dealer serviced and repairs done at SG Petch my experience is always very good and felt looked after and its at a reasonable price Very good reception staff and service staff
21. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your excellent review. We’re delighted to hear that you continue to have such a positive experience with our service team and that you feel well looked after whenever you visit S G Petch.
Maintaining your Hyundai Tucson to the highest standard is important to us, and we’re pleased that our reception and workshop teams have provided friendly, professional service at a fair price. We really appreciate your continued trust and look forward to welcoming you back again.
All good very reasonable prices
Working with Alan was an excellent experience. He was very pleasant and explained everything of use to me. The car was turned out in excellent condition.
6. maj 2026
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Besvarelse fra SG Petch Ltd
Thank you for your lovely review. We’re delighted to hear that Alan provided such an excellent experience and made sure everything was explained clearly throughout the process. It’s great to know you were happy with the condition of your vehicle on collection. We’ll be sure to pass on your kind words to Alan, and we hope you enjoy your new car. Thank you for choosing S G Petch!
As I have used Ryan Robertson
As I have used Ryan Robertson, now at Jaecoo Darlington, I had no problem giving him my order for my new J7 black limited phev. He showed he was very knowledgable about the vehicle, same as he was with the Mazda franchise. Not pushy very helpful and extremely friendly.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra SG Petch Ltd
Thank you for your fantastic review. We’re delighted to hear that Ryan provided such a helpful, friendly and knowledgeable experience when helping you choose your new Jaecoo J7 Black Limited PHEV. It’s great to know his expertise and customer-focused approach have continued to make a positive impression. We’ll be sure to pass on your kind words to Ryan, and we hope you enjoy your new vehicle. Thank you for choosing S G Petch Darlington!
First Class Service
The service reception staff were extremely helpful and very friendly. The car had obviously had a valet before I collected it after the service.
23. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your kind review. We’re delighted to hear that our service reception team provided such friendly and helpful support. It’s great to know your car was returned to you looking its best after your service. We really appreciate your feedback and look forward to welcoming you back to SG Petch in the future.
A Good Experience
A pleasure to deal with Emma at S G Petch. Very helpful and thorough. Very happy with our new car
1. august 2026
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Besvarelse fra SG Petch Ltd
Thank you for your lovely review. We’re delighted to hear you had such a positive experience with Emma and that she was able to make the process helpful and straightforward. We hope you enjoy your new car and thank you for choosing S G Petch.
1st class again
S G Petch Durham were 1st class as usual.
Traded our car in for a new one and Karen was brilliant from start to finish, she did everything and made it effortless for us.
She is a credit to the company. In fact every member of staff deserves credit for their friendliness. We would not go anywhere else 😊
4. august 2026
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Besvarelse fra SG Petch Ltd
Thank you for your fantastic review! We're delighted to hear Karen made your car change so easy and enjoyable. Your kind words about her and the rest of the team mean a great deal, and we're thrilled to know you wouldn't go anywhere else. Enjoy your new car, and we look forward to seeing you again!
Excellent Service
Excellent Service. I have been with H.G. PETCH for many years now and I am always extremely satisfied with the excellent service I receive from all the staff.
My grateful thanks.
13. juli 2026
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Besvarelse fra SG Petch Ltd
Thank you for your kind words and for your continued loyalty over the years. We're delighted to hear you've consistently received excellent service from our team. Your support means a great deal to us, and we look forward to welcoming you again soon!
Recently acquired an omoda5 shs
Recently acquired an omoda5 shs. After test driving the 5 and 7 I opted for the 5. Ryan was superb in getting deal sorted. Fortunately (for me) there had been a cancellation so delivery was about 3 weeks.
On collection he went through the settings and set most of them for me so all I had to do was drive away.
This is my third car from sgp darlington.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra SG Petch Ltd
Thank you for your wonderful review and for choosing SG Petch Darlington for your third car! We're delighted to hear Ryan made the whole process straightforward, from helping you choose the OMODA 5 SHS to getting everything set up ready for collection. We hope you enjoy every mile in your new car, and we look forward to welcoming you back again in the future!
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