poltronesofà - Swansea Anmeldelser 

1.716
TrustScore 4.5 ud af 5

4,6

Nantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Se mere

Bedømt til 5 ud af 5 stjerner

Very happy with the (young) crew that attended to deliver and assemble the sofas. They phoned to advise on their arrival and were very respectul when they were here.

Bedømt til 5 ud af 5 stjerner

Great service & really helpful staff. Had seen what sofa I wanted online and the staff helped with what options were available and delivery times. Fantastic quality at reasonable prices

Bedømt til 3 ud af 5 stjerner

I bought a leather armchair in the sale at an excellent price from helpful member of staff Having paid £129 for delivery disappointed that we have to wait 13 days for chair to be delivered

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning

Om poltronesofà - Swansea

Skrevet af virksomheden

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet af virksomheden


Kontaktoplysninger

  • Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannien

  • 01792 312990

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.716)

17.544 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Greated on entry to the store.Was told…

Greated on entry to the store.Was told about the
Sofa materials that were available and country of origin tags explained.
Lovely range of different fabrics and leathers.
Nobody in SCS was pushy or overly trying to get a sale.
We found the design of the sofas we wanted to purchase and the fabric.
The salesperson explained delivery cost and insurance if needed.
Overall a pleasure to shop there.Would recommend.

2. april 2025
Bedømt til 5 ud af 5 stjerner

A perfect bespoke design…

Jill at the store helped us to design our perfect sofa as we wanted to replace the integral stools that, on the shop floor example, were stowed away in the side of the sofa. Had we not spoken to Jill, we wouldn't have known it was possible to change the design. Our perfect sofas arrived today and we're thrilled with them. Thanks Jill for spending the time with us and making sure we got exactly what we wanted.

18. januar 2025
Bedømt til 1 ud af 5 stjerner

Ordered Sofa on 18th Jan

Ordered Sofa on 18th Jan, Sales team are professional and polite, Thats where the Service stops.

After sales are non existent, Never answer the phone, the only way of talking to someone is to take a visit to the Shop.

The Due date for the Sofa was Feb 21st, still waiting for any update as to when the Sofa will arrive,

27. marts 2025
Uopfordret anmeldelse
poltronesofà - Swansea-logo

Besvarelse fra poltronesofà - Swansea

Good Morning Andrew,

I hope you are well and thank you for taking the time to leave us your review.

First of all I would like to apologise for any lack of communication on or part regarding the delivery of your order, I am sorry that you are waiting on an update for this.

Please send us over a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can take a look over this for you.

Many thanks
Lynsey - ScS Social Media Team

Bedømt til 4 ud af 5 stjerner

Paisley 3 seater sofa from Swansea store

Visited the Swansea store on the 28th of December 2024. I was looking for a new sofa and wandered around the store sitying on lots of sofas.
I tried several sofas but as soon as I saw the Paisley 3 seater sofa,I fell instantly in love with it. I took my shoes off and got comfy on it and knew straight away it was the one I wanted. It was so comfortable and looked great too. And to top it off, was on sale at only £499.

28. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered suite on 6th Jan,was told to…

Ordered suite on 6th Jan,was told to expect delivery 21st Feb.but haven't heard anything. Tried ringing ,77min wait.Have been to Swansea store this morning, to be told, there's a delay till March 20th.I think I should have been contacted about this.

28. februar 2025
poltronesofà - Swansea-logo

Besvarelse fra poltronesofà - Swansea

Good Morning Joy,

I hope you are well and thank you for your review.

I would like to apologise for any inconvenience caused with the delay in your order and the lack of communication. We strive to provide timely updates and apologize for the inconvenience this has caused.

As soon as we have a definite date from the manufacturer we will be in contact to arrange your delivery.

Apologies once again.

If you have any further questions, please email us at socialmedia@scs.co.uk and we will be happy to help.

Many thanks,
ScS Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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