Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Se mere
Lokation
Skift lokationNantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very happy with the (young) crew that attended to deliver and assemble the sofas. They phoned to advise on their arrival and were very respectul when they were here.
Great service & really helpful staff. Had seen what sofa I wanted online and the staff helped with what options were available and delivery times. Fantastic quality at reasonable prices
I bought a leather armchair in the sale at an excellent price from helpful member of staff Having paid £129 for delivery disappointed that we have to wait 13 days for chair to be delivered
Virksomheden har svaret
Virksomhedsoplysninger
Om poltronesofà - Swansea
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden

Kontaktoplysninger
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannien
- 01792 312990
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Two charming young men who were very…
Two charming young men who were very helpful and polite
Very Happy and being ex forces I was…
Very Happy and being ex forces I was served by ex forces guy
Excellent
Excellent Customer Service from Store to Delivery. Friendly helpful Staff.
Greated on entry to the store.Was told…
Greated on entry to the store.Was told about the
Sofa materials that were available and country of origin tags explained.
Lovely range of different fabrics and leathers.
Nobody in SCS was pushy or overly trying to get a sale.
We found the design of the sofas we wanted to purchase and the fabric.
The salesperson explained delivery cost and insurance if needed.
Overall a pleasure to shop there.Would recommend.
A perfect bespoke design…
Jill at the store helped us to design our perfect sofa as we wanted to replace the integral stools that, on the shop floor example, were stowed away in the side of the sofa. Had we not spoken to Jill, we wouldn't have known it was possible to change the design. Our perfect sofas arrived today and we're thrilled with them. Thanks Jill for spending the time with us and making sure we got exactly what we wanted.
Great range of quality furniture and…
Great range of quality furniture and really friendly service. Once purchased, communication of delivery was very good. Happy with the sofa purchased - would recommend
Svar kan have AI-indholdLæs mere
Ordered Sofa on 18th Jan
Ordered Sofa on 18th Jan, Sales team are professional and polite, Thats where the Service stops.
After sales are non existent, Never answer the phone, the only way of talking to someone is to take a visit to the Shop.
The Due date for the Sofa was Feb 21st, still waiting for any update as to when the Sofa will arrive,

Besvarelse fra poltronesofà - Swansea
Excellent service
Everything from the knowledgable salesman to the efficient delivery men made the purchase of our new sofa easy.
Excellent service Swansea storeff
Availability of staff
Availability of lots of information from the sales man
Showroom set out nicely
Good experience in store+delivery men was very good
The staff in store I was happy with...Andy was dealing with me
...he was not to pushy×let me look at my own pace+was there when I needed him...the delivery guys was on time...was friendly+helpfull...overall it was a pleasure
Kind delivery drivers
Just had my sofas today delivered by the kindest delivery boys, Charlie and Alex. They were so helpful and the best furniture delivery I had so far! Thank you
Prompt efficient delivery
Prompt efficient delivery. Polite, friendly delivery men, Alex and Charlie .hHappy to recommend ScS to friends
Paisley 3 seater sofa from Swansea store
Visited the Swansea store on the 28th of December 2024. I was looking for a new sofa and wandered around the store sitying on lots of sofas.
I tried several sofas but as soon as I saw the Paisley 3 seater sofa,I fell instantly in love with it. I took my shoes off and got comfy on it and knew straight away it was the one I wanted. It was so comfortable and looked great too. And to top it off, was on sale at only £499.
Delivery on time
Delivery on time, two nice gentlemen, polite and did great job.
100% recommended!
I was kept informed at all stages when the team would be here to deliver.The lads were polite and efficient.Couldn't have asked for better! 100% recommended!
Ordered suite on 6th Jan,was told to…
Ordered suite on 6th Jan,was told to expect delivery 21st Feb.but haven't heard anything. Tried ringing ,77min wait.Have been to Swansea store this morning, to be told, there's a delay till March 20th.I think I should have been contacted about this.

Besvarelse fra poltronesofà - Swansea
The communication was great regular up…
The communication was great regular up dates trough tx message then a phone call to let me know they would arrive shortly. Both Mike and Lee were friendly and polite.
Delivery guys were friendly and polite
Delivery guys were friendly and polite. were very quick at putting my sofa together. Looks great in my newly decorated room.
Charlie and Russel who delivers my sofa…
Charlie and Russel who delivers my sofa today were very professional and even took my old sofa in another room for me.
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