poltronesofà - Swansea Anmeldelser 

1.714
TrustScore 4.5 ud af 5

4,6

Nantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Se mere

Bedømt til 5 ud af 5 stjerner

Very happy with the (young) crew that attended to deliver and assemble the sofas. They phoned to advise on their arrival and were very respectul when they were here.

Bedømt til 5 ud af 5 stjerner

Great service & really helpful staff. Had seen what sofa I wanted online and the staff helped with what options were available and delivery times. Fantastic quality at reasonable prices

Bedømt til 3 ud af 5 stjerner

I bought a leather armchair in the sale at an excellent price from helpful member of staff Having paid £129 for delivery disappointed that we have to wait 13 days for chair to be delivered

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning

Om poltronesofà - Swansea

Skrevet af virksomheden

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet af virksomheden


Kontaktoplysninger

  • Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannien

  • 01792 312990

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.714)

17.503 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

I bought a leather armchair in the sale…

I bought a leather armchair in the sale at an excellent price from helpful member of staff
Having paid £129 for delivery disappointed that we have to wait 13 days for chair to be delivered

24. august 2026
poltronesofà - Swansea-logo

Besvarelse fra poltronesofà - Swansea

Good Morning,

I hope you are well and thank you for taking the time to leave us your review.

I am pleased to see that you found the staff member to be helpful on your recent visit to store however I am sorry that you are disappointed regarding the lead time for your delivery.
It is noted that a date has been scheduled for 04/09/26 and I apologise that this is a little longer than you may have hoped for.

I hope that you will be happy with your chair on arrival and thank you for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Bedømt til 5 ud af 5 stjerner

A good experience…

This was our 3rd visit to look at the settees and didn't feel pressured into purchasing. Saw 2 different sales persons who were equally as professional and pleasant

25. august 2026
Bedømt til 5 ud af 5 stjerner

Have taken delivery on 2 new sofas

Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased with both and our rooms have been completely changed.
Would highly recommend ordering from this company

22. august 2026
Bedømt til 1 ud af 5 stjerner

DO NOT USE TGE SWANSEA STORE

Very poor customer service. Absolutely gutted iv even considered using this store to buy a sofa. 100% will not return there again and 100% will advise others not to use the store too.
All I wanted was to amend my order and they were not interested after taking my money.

19. august 2026
poltronesofà - Swansea-logo

Besvarelse fra poltronesofà - Swansea

Good Morning Lee,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you feel disappointed in the service received from store on this occasion.

Once an order is placed this is non-cancellable. An amendment can be made however this must be requested within 48 hours of the order being placed as per your terms and conditions. Unfortunately we are unable to make any changes after this date.

I appreciate that this may not be the outcome you were hoping for, and I’m sorry for any disappointment or inconvenience this may have caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Bedømt til 1 ud af 5 stjerner

ABSOLUTE IDIOTS!!

ABSOLUTE IDIOTS!!
Do not use this store, happy to take your money but when you have an issue they do not want to know!!!!
ONCE YOU HAVE GIVEN THEM YOUR MONEY YOU WILL NOT GET IT RETURNED, BE MINDFUL OF BUYING IN THIS STORE. Go to sofology!!!!

18. august 2026
Uopfordret anmeldelse
poltronesofà - Swansea-logo

Besvarelse fra poltronesofà - Swansea

Good Morning Chloe,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you feel disappointed in your experience and that the team were unhelpful when you contacted regarding an issue.
This is not the kind of service that we would want for our customers and can understand any frustration.

As your order reference is not included I am unable to locate your details or advise further.
Please feel free to email us at socialmedia@poltronesofa.co.uk if you require help and we can certainly take a look.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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