Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait anot... Se mere
Virksomheden har svaret
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait anot... Se mere
Virksomheden har svaret
Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed. The product looks great so am happy with my purchase
When we walked in we were met by a lovely assistant named Andy. He was very helpful and knowledgeable, he explained the history / function of each suite we looked at. We needed up buying a new suite... Se mere
Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.
Skrevet af virksomheden
Skrevet af virksomheden

Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.
Ordered when promised promote delivery .Quality as sample in store .Delivery team excellent could not fault them .Overall a great experience.
Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed.
The product looks great so am happy with my purchase
Wide range of products and excellent customer service, thanks to Julie.
friendly and knowledgeable staff, with excellent delivery service
Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait another couple of weeks to have new ones sent . After paying all that money you would expect it to be perfect . So disappointed.

Besvarelse fra poltronesofà - Swansea
Very good service delivery was on time. Men were very good
The delivery was on time. The delivery men were very courteous and careful . They placed my sofas exactly where I wanted them. We are extremely pleased with our new sofas.
The them was amazing but the customer service we had off Alan was above and beyond
Martyn and Andy Very profesional, excellent customer service.
When we walked in we were met by a lovely assistant named Andy.
He was very helpful and knowledgeable, he explained the history / function of each suite we looked at.
We needed up buying a new suite and are now awaiting delivery.
John in the Swansea store was great serving us and answering all our questions. It would have been great to get a firmer delivery date in order to plan for it but all in all a good experience.
After writing this review I received a response from their social media team saying the delay was because the sofa had to be ‘made to order’ which was a strange thing to say as we were buying the actual sofa from the store as they needed display space according to John. It appears no one took the time to understand my comments and simply responded with what appears to be a standard response. Dropped to 3* because of this.

Besvarelse fra poltronesofà - Swansea
Great communication On delivery time, and delivery team we were very professional
Andy in Swansea store very helpful. Checked stock in store to see what was available. One set met our requirements. Purchased at a very good price. Awaiting delivery.
It was very comfortable walking around the shop to choose the items,everything was explained very clearly about the payment process. The company also gave updates on when delivery was due. The two delivery boys were very good polite and very professional, so all in all a very very good experience.
Love our new sofas. Staff were polite and informative. Not pushy but there when assistance was required. Excellent service, would strongly recommend.
Delivery service excellent. Polite and friendly.
The crew where very friendly and knew how to do their job really well . They were on time fast and efficient excellent service couldn't of asked for a better service . Thank you guys 😎👌
The delivery was really quick and painless. The driver was in touch a couple of times during the day to keep me updated with the expected delivery time.
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