Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Se mere
Lokation
Skift lokationNantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very happy with the (young) crew that attended to deliver and assemble the sofas. They phoned to advise on their arrival and were very respectul when they were here.
Great service & really helpful staff. Had seen what sofa I wanted online and the staff helped with what options were available and delivery times. Fantastic quality at reasonable prices
I bought a leather armchair in the sale at an excellent price from helpful member of staff Having paid £129 for delivery disappointed that we have to wait 13 days for chair to be delivered
Virksomheden har svaret
Virksomhedsoplysninger
Om poltronesofà - Swansea
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden

Kontaktoplysninger
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannien
- 01792 312990
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The team was incredibly helpful and…
The team was incredibly helpful and efficient. Excellent.
My wife and I visited the SCS store in Swansea
My wife and I visited the SCS store in Swansea on two occasions before ordering a pair of sofas. At no time did we feel any pressure to buy, but were given great advice on the options available to us.
The sofas were delivered a couple of days ago, and the delivery guys (Russell and Simon) were efficient, friendly and helpful.
All in all, a very good experience.
I would highly recommend SCS a good…
I would highly recommend SCS a good experience from the start to delivery. Jay and Ricky who delivered my sofas were very efficient.
I had a large
I had a large, heavy (!!!) sofa delivered today by Dai and Scott, true gentlemen and made every effort to help ensure our sofa made it up the outside stairs. These chaps have strong legs :)
outstanding service
Outstanding delivery!
Dai and Scott really did go above and beyond to deliver and fit this HUGE sofa. They were both polite, friendly, kind and hard working.
They should, however, have been informed about the stairs ahead of delivery and ideally, the sofa ordered should not be sold to customers with stairs in the future as it is just too heavy.
Despite this, these guys put themselves out to get the sofa into our property and we are beyond grateful. Please give them a bonus! Thankyou
Great service
Delivery was great
We were kept updated on time of arrival
Rhys and josh were very efficient and tidy
Really couldn't fault them
Great service and the sofa is fabulous
Received our new sofa and chair today
Received our new sofa and chair today. Everything looks great, as we’d hoped.
The delivery men, Simon and Huw, were very polite and efficient.
Personal ref BDW-084-989
Personal ref BDW-084-989
Simon & Russell were very friendly polite and really helpful,
They are an asset to the company will be again as they were so lovely.
Sofa bed delivery
Very quick and polite service when delivering my sofa bed thank you
Thank you to Alan for all his help
Thank you to Alan for all his help, we had a toddler with us and he was so patient. We went in just to have a look at what sofa we would want to get and we left with 2 new sofas. Thank you to all the staff.
A lovely shop so chuffed with my sofa…
A lovely shop so chuffed with my sofa and what a lovely lady Gill is couldn’t help enough ? Can’t wait for May to get my sofa 😃
The assistant that I delt with (…Andrew at Swansea branch
The assistant that I delt with ( Andrew,at your Swansea branch) was excellent.He did not push for a sale,he was friendly, knew what he was talking about,so all in all very good.Just hope now that I will receive the suite without no problems.Thank you Andrew,keep up the good work
The shop assistant was very helpful
Good quailty furniture
Had good service from the deliverly crew kept us up to date with timings through out the day pleasant boys we did have a delay in our order which should have been with us 3rd january but did not have it until 28th january which was frustrating due cloth we are told by the company otherwise happy with the quailty of the furniture
Svar kan have AI-indholdLæs mere
Every thing I needed from no receipts…
Every thing I needed from no receipts and no warranty paperwork phoned customer service a few times went to the shop no joy. So at the moment I would not recommend scs for anything

Besvarelse fra poltronesofà - Swansea
Dai and Scott were amazing
Dai and Scott were amazing! Very polite and friendly and went above and beyond to be helpful. Can’t fault them at all.
I had help looking for I wanted
I had help looking for I wanted, with no pressure, I was very pleased with your products and your staff,
Dave was very helpful and a joy to work…
Dave was very helpful and a joy to work with. Very insightful on the fine details and hope the final product is as good as described.
Friendly staff
Friendly staff, can't wait to receive my new sofas delivery expected beginning of March.
Entering the Swansea store
Entering the Swansea store, it was spacious, well thought out and the layout was appealing. The central hub where all the staff were waiting felt a little uncomfortable, as if they were all watching you.
Jon, who served us was brilliant, his knowledge and approach was just perfect. His patience with us whilst we continually changed our minds on the style and colour must have been frustrating for him, but he didn't show that in any way. He remained professional and caring. A big thank you to Jon, and we look forward to our new Italian sofas.
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