Their phone answering and system is awful. Always has been. All I wanted to do was change service date. Not for the first time I have been waiting for several minutes before being answered. When a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used the Leicester Sandicliffe transit centre for the last 5 years and they have always been very helpful. Ben is always on hand to answer any question and is not a typical salesman, there’s no... Se mere
From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... Se mere
Purchased a car from MG Sandicliffe, fabulous help throughout the process. Monique dealt with all my questions and anxieties as a first time EV buyer. Easy going, professional throughout and super fr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.
Kontaktoplysninger
Head Office, Derby Road, Loughborough, LE11 5HN, Loughborough, Storbritannien
- 0115 939 5000
- enquiries@sandicliffe.co.uk
- www.sandicliffe.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My Nana’s car
My nana bought her car from here from Steve. He was friendly, professional and made sure this process was enjoyable and easy. I highly recommend him as a car salesman and I would recommend the garage to anyone that wants a good experience.

Besvarelse fra Sandicliffe
Purchase of a MG ZS
Richard has been amazing, so very helpful, even collected us from the train station, great service, stress free, informative and friendly, definitely will return

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Richard was extremely professional and…
Richard was extremely professional and helpful. He was patient and knowledgable being able to answer all my questions.

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Excellent service from start to finish.
Excellent service from start to finish.
Nathan Moffett was my representative and he was really helpful and very knowledgeable. He gave me freedom to look around the showroom and time to choose a motor.
All of the information was clear & understandable. I was kept informed of the process of the delivery or my new car & treated with respect.
Nathan also makes a lovely cup of tea.

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We had a brilliant deaer from…
We had a brilliant deaer from Nottingham sandicliffe from start to finish his name was Danny he was excellent customer service was excellent to we love our new puma thanks 🤩

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James Longfield top man
James Longfield top man, fourth vehicle from him and always so friendly and helpful - would highly recommend

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Dashcam fiddlers
Loughborough Mazda Servicing
Took my partner's car in for servicing a couple of weeks ago, and we've only just discovered that the mechanics disabled her dashcam without telling us. It's been off ever since, not recording anything for weeks! They didn't leave the car in the same condition it arrived in, and no one bothered to mention this change. If she'd been involved in a road traffic collision that wasn't her fault during that time, we'd have zero dashcam evidence to prove it – that could have been a seriously costly mistake for us.
Absolutely unacceptable lack of communication and professionalism. We won't be using this garage again, and I wouldn't recommend it to anyone.

Besvarelse fra Sandicliffe
Fantastic service
So we bought a MG HS. We saw Richard Doolan who was so friendly and gave us a great deal on our old car. I'd definitely recommend Sandicliffe motors Loughborough.

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Easy laid back atmosphere
Easy laid back atmosphere, great service and very detailed with all information

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We had an awful experience…
We had an awful experience unfortunately. Should stress our salesman James was great, his management team though were awful.
After 2 visits and a test drive we agreed to pay the asking advertised price for a car. We paid two deposits one for £100 to secure the car & one for £400 at the time of purchase. James went somewhere to get paperwork and was gone an age. On his return he was followed by a man. This man introduced himself as the deputy manager, didn’t sit down or offer us a name. He said he couldn’t sell the car to us. His excuse was the actual manager who they had been speaking to on the phone had been online pricing the day before and made a mistake with the car we were buying. He was away apparently for another 5 days. We asked for this to be escalated. We mentioned consumer law to no avail. We weren’t even offered a compromise price which we would probably have considered.
The deputy managers attitude was appalling, his customer skill’s negligible. We left with no car and no refund for our deposits.
I emailed the company and got the same response, a meagre apology and an offer of £50 eventually got my trouble. Would definitely not return.

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New ford focus st x
Just got back from the dealership at Leicester after picking up my new focus st x was worth the traveling down the garage and staff were excellent and gave me an excellent price for my old car very happy with my deal

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Absolutely amazing will definitely be…
Absolutely amazing will definitely be back in the future. Dionne answered all the questions and spoke through everything in detail professional highly recommend

Besvarelse fra Sandicliffe
Hi all
Hi all
thanking you all for mynew car,i really appriciate every help i had from danny who with all for me and if im giving the rate in persentage then i will give danny 100%
for his help. i appriciate you all.
thank you again
regarts
Alieu

Besvarelse fra Sandicliffe
Great place, salesman
Visited Sandicliffe to upgrade our Fiesta to a Puma. Had seen the Puma that interested us (low mileage, ST Line X) but unfortunately reserved. Juggy took our details and said he would look out for similar for us as nothing in stock at that time. True to his word, Juggy called the next morning. The sale on the Car we really wanted had fallen through. We went back that afternoon, had a test drive, loved it. We negotiated a deal (part exchange etc.) and struck a deal we were happy with. Juggy was a pleasure to deal with and a credit to Sandicliffe Ford Nottingham. Thank you Juggy.

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We had a great experience buying new car
We had a great experience with Monique, who was professional, friendly and calm.
Despite an initial booking error where another staff member claimed we had no appointment, even after an online confirmation and agent verification, Monique immediately put us at ease and guided us through the process seamlessly.

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Juggy from start to finish made buying…
Juggy from start to finish made buying our used Kuga a smooth and easy purchase. Many thanks for your help. Only gripe was the awful coffee and hot chocolate that was served up via the cafe there. You’d think if your buying a car and spending such funds that they would use the coffee machine they have there instead of serving up instant rubbish 👍

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No pressure
Dionne was excellent and explained everything very well. She was easy to talk to and gave me all my options with no pressure.

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Spent time exploring options that suited me and my finances.
I found the salesperson to be calm, clear about each stage of the process and, most positive of all, in no way appeared pushy or frustrated when I was considering different options. These behaviours were a huge reason why I continued to review Sandicliffe's sale options and, when the right vehicle became available, the choice to buy from the company was a no brainer. Finally, the pick up was smooth and not at all rushed, with all questions answered and, when necessary, spent time finding any information they didn't know without hesitation.

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Buying a Ford Kuga
I felt very well looked after and was kept informed through my experience.

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