Their phone answering and system is awful. Always has been. All I wanted to do was change service date. Not for the first time I have been waiting for several minutes before being answered. When a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used the Leicester Sandicliffe transit centre for the last 5 years and they have always been very helpful. Ben is always on hand to answer any question and is not a typical salesman, there’s no... Se mere
From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... Se mere
Purchased a car from MG Sandicliffe, fabulous help throughout the process. Monique dealt with all my questions and anxieties as a first time EV buyer. Easy going, professional throughout and super fr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.
Kontaktoplysninger
Head Office, Derby Road, Loughborough, LE11 5HN, Loughborough, Storbritannien
- 0115 939 5000
- enquiries@sandicliffe.co.uk
- www.sandicliffe.co.uk
4,1
God
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Relaxed experience looking and buying my car
I recently purchased my car with Brooke and couldn’t be happier with the experience. From the start, Brooke was friendly, approachable and really easy to talk to, which made the whole process feel relaxed and enjoyable rather than stressful.
She took the time to explain everything clearly and made sure I was comfortable with everything regarding my car purchase. Nothing felt rushed or pressured, I really appreciated her smily professionalism.
Brooke’s warm personality and helpful attitude made it a genuinely positive experience. I’m really pleased with my car. I would happily recommend Brooke to anyone looking to buy a car.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for taking the time to share your experience. We’re so pleased to hear how happy you are with your new car, and it’s wonderful to know that Brooke’s friendly, approachable manner helped make the process clear, relaxed, and enjoyable for you.
We’ll be sure to pass your kind words on to her — she’ll be delighted to hear them. If there’s anything you need going forward, please don’t hesitate to get in touch.
Car recently went in for a new GPF…
Car recently went in for a new GPF sensor, everything was covered under my warranty which I purchased when buying my used car back in Nov 24. Service and contact given by Jordan was superb also special mention to Lilly who kept me updated with the progress on the repair.
Thanks a lot guys
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your feedback. We’re really pleased to hear that your GPF sensor replacement was handled smoothly and fully covered under your warranty. It’s great to know that Jordan provided superb service and that Lilly kept you well updated throughout the repair — we’ll be sure to pass on your kind words to them both.
Worst Experience and Service I’ve ever…
Worst Experience and Service I’ve ever encountered.
I would highly recommend anyone considering buying a car from this dealer to exercise extreme caution.
Upon taking delivery of my Mercedes A- Class within 20 mins of my journey the engine oil level appeared, Assuming it only needed resetting as the dealer specified it had a fresh service prior to handover I didn’t think anything of it initially ( Incorrect )
The oil level was in fact at minimum.
Upon my journey home I also noticed the drivers side front ventilation was none operational and noises coming from underneath the car,
Upon inspecting underneath the engine under tray was loose which gives some insight of the type of so called prep and PDI checks this dealer operates with.
After multiple attempts of trying to contact the dealer I raised a complaint to the finance company within 1 week to address the issues.
I have requested a full refund/ Rejection at this point.
After 10 days Laura from MG contacted me to advise she will get a member of management to give me a call.
1-Week Later
Today I received a phone call from Rob in a very arrogant and condescending manner advising I must have damaged the car and caused the faults, He also advised I must have caused the oil leak? There is no oil leak Rob? Our complaint is reference to the lack of oil, Along with the Ventilation and under tray loose?
At this point it was clear I’m dealing with an untrustworthy dealer with bad cowboy tactics.
It’s clear Rob had no intention of acting in the customers best interest nor is he aware of the consumer rights act 2015.
It’s clear Rob was trying to deflect blame rather than taking accountability for the issues and trying to get a conversation in without being spoken over is again disrespectful.
I would highly recommend an internal investigation/ Listen to the recordings to hear the Abrupt and disrespectful behaviour of how Rob Conducted himself with our Complaint.
I would also recommend anyone in the same situation to seek legal advise and exercise small claims court proceedings immediately due to the bad tactics I’ve experienced today.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Hi Thank you for contacting us, please email us on customerfeedback@sandicliffe,co.uk with your details and we will look into this. many thanks
Besvarelse fra Sandicliffe
Thank you for leaving us a great review. We appreciate this!
Always a great experience
I’ve now bought my last three cars from Sandicliffe 2 from sales man James , and I wouldn’t go anywhere else. Every time I visit, he is incredibly kind, friendly, and professional. He always takes the time to explain everything clearly and never makes me feel pressured when making a decision.
What really stands out is how well he looks after his customers. James genuinely cares about making sure you leave happy and with the right car for you. The whole process is always smooth and stress-free thanks to him.
It’s rare to find a salesperson who is this trustworthy and helpful, which is why I keep coming back. I would highly recommend speaking to James if you’re looking for a car — you’ll be in great hands.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your lovely feedback. We’re delighted to hear you’ve chosen Sandicliffe for your last three cars and that James has consistently offered kind, friendly, and professional service. It’s great to know he makes the process clear, relaxed, and stress‑free for you. We truly appreciate your loyalty and recommendation. Your comments will be shared with James! We look forward to welcoming you again in the future.
I am Alison Harvey
I am Alison Harvey, i bought a ford Eco Sport today, over the last few days Richard the Rep has been so helpful, made the buying of my first personal car a pleasure, thank you so much, i would highly recommend
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your lovely message. We are delighted to hear that your experience was so positive and that Richard was able to support you throughout the purchase of your first car.
We appreciate your recommendation, and we hope you enjoy your new car!
5* Service - James at Sandicliffe MG Nottingham
⭐️⭐️⭐️⭐️⭐️
We had a fantastic experience buying our MG HS PHEV from James at Sandicliffe MG in Nottingham. He was polite, friendly, and patient, taking the time to answer all our questions, and go through the process. His knowledge of the car and the process made the whole experience smooth and enjoyable. Highly recommend James and Sandicliffe for anyone looking for top-notch service and expert advice!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you so much for taking the time to share your feedback. We are delighted to hear that you had such a positive experience purchasing your new car. It’s great to know that James was polite, friendly, and patient throughout, and that his knowledge helped make the whole process smooth and enjoyable.
We hope you enjoy your new car, and if there’s anything further we can assist with, please don’t hesitate to get in touch.
Very satisfied customer
Very happy with my recent new car buying experience at Sandicliffe Nottingham. Really helpful salesman, polite and knowledgeable, friendly to talk to. Answered all my questions. A test drive car was available straight away and the buying process went smoothly and efficiently - really easy. Totally satisfactory experience.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your feedback. We are happy to hear you had a positive experience at Sandicliffe Nottingham and that the process was smooth and straightforward.
Enjoy your new car, and please let us know if we can assist further.
Richard was fab .
Richard was fab .
Making it all go well big thanks
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your review. We are glad to hear Richard was able to help. Thanks again!
Got a great service for motability
Got a great service for motability, Teresa was great from start to finish and car is great couldn't have asked for more
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you so much for your lovely feedback! We’re really pleased to hear you had a great Motability experience and that Teresa supported you so well from start to finish. Enjoy your new car, and if you need anything at all, we’re always here to help!
Richard was friendly and professional…
Richard was friendly and professional and made the whole experience really stress free and enjoyable. Would totally recommend Sandicliffe.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your lovely feedback. We're delighted to hear Richard made your experience so enjoyable. We’ll be sure to pass your comments on to him. If you need anything further, please let us know.
Super speedy service
Wayne Green - body shop manager at Leicester branch! Can’t rate the ease of getting my car fixed after a road traffic accident highly enough. It was super swift, straightforward, hassle free, had a courtesy car dropped off and my car taken away very quick turnaround. Very happy customer!
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thanks so much for your lovely feedback! We're really pleased to hear Wayne and the team made everything smooth and stress‑free. We appreciate you taking the time to share your experience!
Great experience
Richard was very helpful in purchasing our MG HS Trophy at Sandicliffe Loughborough. Would recommend!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you so much for sharing your feedback! We're delighted to hear that Richard was so helpful during your purchase of the MG HS Trophy at Sandicliffe Loughborough. Your recommendation means a lot to us.
Suzuki Vitara
Bought a car, via the internet last week…. A Suzuki Vitara( Kr19hcg)
Was told car had full history, no it didnt!! 1 stamp missing in book!
Had to replace front tyre as over 7 years old and was not fit for purpose. (Two different trye brands on same axel as well ) not recommended!!
After driving the car 212 miles home I realized upon inspection there wasn’t even a tyre repair kit in the car!!
So much for their safety checks and inspection. Absolute lairs
Car was serviced, two dust caps left off, screen washer cap is missing nowhere to be seen.
Lots of interior scratches and stone chips that were not disclosed when purchasing,
So far I’ve bought a new tyre, dust caps and a water filler cap! Car was supposed up together and have checks to avoid these petty things!
So £170 out of pocket, no full service history (no reduction in price to cover this) and no response to emails or text.
Not happy
Stay clear.
Avoid
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Hi Nick, we’re really sorry to hear about the issues with your Vitara. This isn’t the experience we want for our customers. If you could email us at customerfeedback@sandicliffe.co.uk with your details and we’ll look into this and get it resolved for you.
Great experience buying my new car…
Great experience buying my new car Richard was very polite and understanding sorted everything out in a very professional manner the whole purchase and sale of my old car was completely stress free.
Would use this dealer again .
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you so much for your kind words! We’re delighted to hear you had such a smooth and stress‑free experience. Richard will be thrilled with your feedback. Enjoy your new car, and we look forward to seeing you again!
New MG HD
Really good service and assistance in purchasing a new car.
Richard was a great salesman 😁
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thanks so much for sharing your experience! We're really glad to hear the service was helpful and that Richard made the process smooth for you. Enjoy your new car!
Dionne Leigh at Loughborough…
Dionne Leigh at Loughborough Sandicliffe was very helpful and knowledgeable with the car I wanted and came to look at.
Showed / told me everything I needed to know. Very polite and didn’t push to get a sale.
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for taking the time to share your feedback. We’re pleased to hear that Dionne was helpful, knowledgeable, and provided you with a positive experience during your visit. Your comments are appreciated and will be passed on to her and the team.
Friendly salemans very professional.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you so much for your feedback! We’re really pleased to hear that you found our salesperson friendly and professional. Your experience matters to us, and we’re glad we could provide a positive one. If there’s anything more we can help with, please don’t hesitate to let us know.
Great service
Great service, thanks James. Good quality vehicles. Would recommend.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you so much for your kind review! We're delighted to hear that you had great service from James and that you're pleased with the quality of our vehicles. We really appreciate your recommendation.
Richard was a pleasure to deal with…
Richard was a pleasure to deal with made the whole process easy and pleasant
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sandicliffe
Thank you for your feedback. I’m really pleased to hear that Richard made the whole process so easy and pleasant for you.
We appreciate you taking the time to share your experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.