I spoke to Zubair Javid and he was extremely helpful, it was really quick and sorted extremely efficiently and was helpful in explaining all my options to me. No wait at all. Amazing customer service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sharon handled my case. She was warm, professional, patient, and kind. She diagnosed the problem quickly and set about sorting it immediately. Very pleasant experience with a very pleasant lady.
Had a number of problems with my estate agent account. Contacted Safe Deposits Scotland. Spoke to customer service advisor Zubair Javid. He sorted it all out no problem at all. Five ⭐⭐⭐⭐⭐, Thank you... Se mere
Virksomheden har svaret
After I asked a series of complex questions, Sharon took down my details and promised a callback. When she rang me back, she thoroughly talked me through every issue and resolved them completely. Shar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SafeDeposits is the leading tenancy deposit scheme in Scotland – with a unique position as the only scheme which is not-for-profit and based in Scotland’
Kontaktoplysninger
1st Floor, 221 W George St, G2 2ND, Glasgow, Storbritannien
- www.safedepositsscotland.com
4,9
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incredibly Quick Customer Service
Had an issue getting a deposit back, called the help line and got through straight away, they were able to resolve the problem very promptly! Thank you to Zubair Javid for helping me out, your assistance and patience were so appreciated!
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Madeleine,
Thank you for taking the time to share your 5 star review of SafeDeposits Scotland. Your fantastic feedback about the quick customer service you received from Zubair is greatly appreciated and will be shared with him.
Kind regards,
SafeDeposits Scotland
Zubair Javid was the representative who…
Zubair Javid was the representative who assisted me with my call. After explaining that I had responded to a prior email giving my new German bank account information it was discovered I had responded to a non reply email that had been sent to me. Zubair walked me through how to forward my information to the correct email address. Excellent service. Thank you Wilma
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Wilma,
Thank you for taking the time to share your 5 star review of SafeDeposits Scotland. We are delighted to read your feedback about the excellent service you received from Zubair and will share this with him.
Kind regards,
SafeDeposits Scotland.
Great Customer Service
I received great customer service from Shereen with prompt and clear responses to resolve my issue as fast as possible. Thank you!
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Maisie,
Thank you for your fantastic 5 star review of SafeDeposits Scotland. We are delighted to read your feedback about the great customer service you received from Shereen and will share this with her.
Kind regards,
SafeDeposits Scotland
Was struggling to get into my account
Was struggling to get into my account. Spoke to Mandy Mayhew on the phone. Was very supportive and patient with me and got all my queries sorted. Looking forward to calling back in a years time for the next deposit claim.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Shalom,
Thank you for your 5 star review of SafeDeposits Scotland and your kind words about the service you received from Mandy. We look forward to speaking to you again in future.
Kind regards,
SafeDeposits Scotland
Zubair Javid Had a very quick and easy…
Zubair Javid Had a very quick and easy experience, led me through process step by step no hassle, brilliant thanks
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Kyle,
Thank you for your 5 star review of SafeDeposits Scotland. We are delighted to read your fantastic feedback about the service you received from Zubair and will share this with him.
Kind regards,
SafeDeposits Scotland
I have the best experience talking to…
I have the best experience talking to ZUBAIR JAVID. He was very patient and kind. I had some doubts about my deposit and he help me a lot through all the steps I’m very grateful the best customer experience 5/5 stars.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Debora,
Thank you for taking the time to share your 5 star review of SafeDeposits Scotland. We are delighted to read your kind words about the experience you had speaking to Zubair and will share this brilliant feedback with him.
Kind regards,
SafeDeposits Scotland
Staff Zubair was very professional and…
Staff Zubair was very professional and also resolved my issues within a twinkle of an eye.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Olawiwola,
Thank you for your five-star review of SafeDeposits Scotland.
We are pleased to hear about the professional service you received from Zubair and have shared your review with them as well as the rest of our team.
Kind regards,
SafeDeposits Scotland
Sheeren - Customer Service
I had issues accessing my deposit and Sheeren was extremely helpful and was very efficient. They were able to help identify what steps I needed to take and was very quick with replying allowing me to verify and access my deposit quicker. Thanks so much!
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear that Shereen was able to help you solve the issues accessing your deposit, and have shared your positive feedback with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Quick and helpful
Shereen was very quick in response and sorted out issue very in a very timely manner.
As a letting agent we always find safe deposits response and very pleasant to deal with.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Alistair,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the quick and helpful customer service you received from Shereen and have shared your review with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
I think the staff answering emails & the service for deposits are excellent
Initially I struggled to access my account. I found thier email contact & requested help. Billy Robertson & Jodi Majury were both quick to respond to my emails & after vetting me told me my username was another email address. I gave that address but needed it changed. They did that quickly too & gave clear instructions on how to request my previous deposit back & the process afterwards. The site itself also gave very clear info about the process & prompted for info required. I think its an excellent service. I really appreciate it.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Sonia,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the extremely helpful customer service you received from both Billy and Jodie. We have shared your kind feedback with them, along with our wider team.
Kind regards,
SafeDeposits Scotland
I spoke with Zubair Javid a Customer…
I spoke with Zubair Javid a Customer Service Advisor at safe deposit Scotland. He was very friendly and helpful. Explained everything clearly and helped talk through the process
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Graeme,
Thank you for your five-star review of SafeDeposits Scotland.
We are pleased to hear about the friendly and helpful experience you had with Zubair and have shared this with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
I had a great experience talking to…
I had a great experience talking to Zubair Javid helping to access my deposit request.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Oluwatomisin,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the great experience you received from Zubair and have passed your feedback on to them as well as our wider team.
Kind regards,
SafeDeposits Scotland
Great service
it is great to have a telephone number to call for help and speak to an actual person who is willing and able to assist with issues
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Mrs G,
Thank you for your five-star review of SafeDeposits Scotland.
We are delighted to hear about the great service you received from us and have shared your review with our team.
Kind regards,
SafeDeposits Scotland
Clear communication
The communication with the company, specifically from Shereen, was very clear, concise and helpful in regards to my query, thank you
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Margaret,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the helpful customer service and clear communication you received from Shereen and have shared this with them along with our wider team.
Kind regards,
SafeDeposits Scotland
Great service
Lovely, helpful lassie.
Quick to answer call and questions.
Thank you x
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Sammie,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the helpful customer service you received and have shared this with our team.
Kind regards,
SafeDeposits Scotland
Sharon was very friendly and explained…
Sharon was very friendly and explained everything to me in detail and even helped me to log in and filling in the form.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Barbara,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the friendly customer service you received from Sharon, and have shared your kind words with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Besvarelse fra SafeDeposits Scotland
Hello,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the fast and helpful support you received and have passed this on to our team.
Kind regards,
SafeDeposits Scotland
Great service
I found the website difficult to navigate so thought it would be easier to call. I spoke to the Zee who could not have been more helpful! Dealt with my request promptly. Very happy. Thank you
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Ciara,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the helpful customer service you received from Zeeshan and have shared this with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
What a lovely and helpful person Sharon…
What a lovely and helpful person Sharon was. She was delightful and answered all my questions and made everything easy for me.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Edward,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the helpful customer service you experienced with Sharon, and have shared your review with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Safe deposits Scotland
I spoke with Shereen, she was very friendly and helpful. My account enquiry was dealt with immediately and she waited on the phone until everything was completed. Great customer service.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Ellen,
Thank you for your five-star review of SafeDeposits Scotland.
We are delighted to hear about the friendly and helpful customer service you received from Shereen. We have shared your positive feedback with them along with our wider team.
Kind regards,
SafeDeposits Scotland
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