I spoke to Zubair Javid and he was extremely helpful, it was really quick and sorted extremely efficiently and was helpful in explaining all my options to me. No wait at all. Amazing customer service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sharon handled my case. She was warm, professional, patient, and kind. She diagnosed the problem quickly and set about sorting it immediately. Very pleasant experience with a very pleasant lady.
Had a number of problems with my estate agent account. Contacted Safe Deposits Scotland. Spoke to customer service advisor Zubair Javid. He sorted it all out no problem at all. Five ⭐⭐⭐⭐⭐, Thank you... Se mere
Virksomheden har svaret
After I asked a series of complex questions, Sharon took down my details and promised a callback. When she rang me back, she thoroughly talked me through every issue and resolved them completely. Shar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SafeDeposits is the leading tenancy deposit scheme in Scotland – with a unique position as the only scheme which is not-for-profit and based in Scotland’
Kontaktoplysninger
1st Floor, 221 W George St, G2 2ND, Glasgow, Storbritannien
- www.safedepositsscotland.com
4,9
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Deposit
Shereen assisted me very well, and everything I needed was done quickly and professionally. Very grateful for it.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Maria,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the professional customer service you received from Shereen and have shared your review with them along with our wider team.
Kind regards,
SafeDeposits Scotland
The lad on the phone was incredibly…
The lad on the phone was incredibly helpful!
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Jordan,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the incredibly helpful customer service you received and have shared this with our team.
Kind regards,
SafeDeposits Scotland
Shereen was very helpful with my…
Shereen was very helpful with my enquiries over the phone, great customer service and speedy resolution to any issues I had!
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the great customer service you received from Shereen and have shared this with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Exceptional customer service
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Joshua,
Thank you for your five-star review of SafeDeposits Scotland.
We are delighted to hear about the exceptional customer service you received and have shared this with our team.
Kind regards,
SafeDeposits Scotland
Call handler (Mandy) was professional…
Call handler (Mandy) was professional and efficient with resolving my issue, with great customer service and communication.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Mairi,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the professional and efficient customer service you received from Mandy. We have shared this with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Now! And WoW! 24 hours!
Now! And WoW! 24 hours!
Elle at ‘Safe Deposits Scotland’ … So! for the very first time in all of these 3 years have l been listened to, and taken seriously & sympathised with regarding my being ‘held hostage’ so to speak by a Letting Agency here in Glasgow who refuse to help me.
Elle has been so very proactive indeed in just the last 24 hours! Not only has she managed to reassure me & set up safeguarding surrounding my money, which is vital & being refused to be returned to me by the Letting Agency.
Elle has went above & beyond in THE BEST Customer Care Service that l myself have ever experienced. Believe me, as a previous Customer Service Agent, l can wholeheartedly praise Elle & l highly recommend Safe Deposits Scotland for all of your deposit dealings.
They are professional , transparent & just a great service for everyone. Elle provided me with important information which l was not aware of & I can now be reassured that my money which is still being held (hostage) by said Letting Agency is safe & l can go online at any moment to check on it. Also, if said Letting Agency & or their Landlord whom they represent naughtily attempt to take any of my money, l will receive email notification of any movement & Elle has given me precise information & instructions on how to keep all of my money safe!
Elle has went above & beyond to set me up with online safety measures & for this action alone, after all of these years, it is peace of mind during a seriously traumatic time which l am truly grateful again to Elle for! All of this in just 24 hours too! WoW!
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the professional and transparent customer service you received from Elle, and have shared your kind feedback with them along with the rest of the team.
Kind regards,
SafeDeposits Scotland
Today I dealt with Sharon McIntosh to…
Today I dealt with Sharon McIntosh to sort out a claim against my ex tenants deposit. She was helpful,pleasant and professional.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Stewart,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the helpful, pleasant and professional assistance you received from Sharon, and have shared your kind words with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Amazing customer service
When I called and spoke to Sharon she was very friendly and extremely helpful. Fantastic customer service and a credit to the company. Thanks Sharon!
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the amazing service you received from Sharon and have shared this with them as well as the rest of our team.
Kind regards,
SafeDeposits Scotland
Liam Campbell is very helpful
Liam Campbell of SDS was very helpful and understanding. He advised that I the tenant can request the refund and in my case due to my specific health concerns raised it on my behalf.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello,
Thank you for your five-star review of SafeDeposits Scotland.
We are pleased to hear about the helpful and understanding customer service you received from Liam and have shared your review with them as well as the rest of our team.
Kind regards,
SafeDeposits Scotland
Speedy service
Speedy service. Stayed on the entire call to get the issue resolved and walk me through each page of the website until we got everything done. Elle McCullough
was extremely helpful from start to finish.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Mr Ross,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the extremely helpful customer service you received from Elle and have passed your positive feedback on to them along with our wider team.
Kind regards,
SafeDeposits Scotland
My call was answered by Zubair Javid…
My call was answered by Zubair Javid who was extremely helpful and carried out my request to return a deposit to my tenant who has just ended his tenancy with me.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Carole,
Thank you for your five-star review of SafeDeposits Scotland.
We are delighted to hear about the helpful customer service you received from Zubair, and have shared your positive feedback with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Great customer service
Great customer service, quickly solved my issue
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Sami,
Thank you for your review of SafeDeposits Scotland.
We are happy to hear about the great customer service you received from us and have shared your review with our team.
Kind regards,
SafeDeposits Scotland
Really nice customer service
Really nice customer service, my request was solved quickly and i was informed of each step that was taking place.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Amelia,
Thank you for your five-star review of SafeDeposits Scotland.
We are pleased to hear about the helpful customer service you received and have shared this with our team.
Kind regards,
SafeDeposits Scotland
My phone call was answered by Sharon…
My phone call was answered by Sharon who was extremely helpful. Sharon helped me with my request patiently and helpfully and made the process simple and quick - her customer service was exceptional.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Hannah,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the exceptional customer service you received from Sharon and have shared your review with them as well as the rest of our team.
Kind regards,
SafeDeposits Scotland
5 Star Service from Zubair
My advisor today Zubair Javid, had made what was previously a frustrating website, a quick and painless experience.
Not only was he informative, professional, and a pleasure to speak to, but managed to immediately find the root of my concern and solve it in rapid time, whilst also providing me with additional options for client aftercare should I have any problems in the future.
He is an excellent advisor, and I highly recommend his experience to anyone going forward, should you be so lucky to encounter him.
My kindest regards and appreciations.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Robert,
Thank you for your five-star review of SafeDeposits Scotland.
We are pleased to hear about the excellent customer service you received from Zubair, and have passed your positive feedback on to them as well as the rest of our team.
Kind regards,
SafeDeposits Scotland
Great and helpful call that help me…
Great and helpful call that help me sort out all my problems very quickly. Friendly people.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Michael,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the helpful customer service you received from our team and have shared your review with them.
Kind regards,
SafeDeposits Scotland
Sharon - Safe Deposits Scotland
Sharon from safe deposits Scotland was really helpful in answering a range of queries I had. She took the time to listen and responded in a clear and detailed manner. She is an absolute credit to safe deposits Scotland !!
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Mia,
Thank you for your five-star review of SafeDeposits Scotland.
We are pleased to hear about the helpful customer service you received from Sharon and have shared your kind words with them along with the rest of our team.
Kind regards,
SafeDeposits Scotland
Fantastic customer service
I had issues with getting my deposit and my landlord was no help for around a month. I contacted Safedeposits Scotland and my issue was resolved in a day. I am very grateful for all the help that I got.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello Fadi,
Thank you for your five-star review of SafeDeposits Scotland.
We are happy to hear about the fantastic customer service you received from us and have shared your positive feedback with our team.
Kind regards,
SafeDeposits Scotland
Thank you very much to Shereen
Thank you very much to Shereen. She effortlessly helped merge my accounts this morning to enable my deposit withdrawal. Offered to stay on the phone until I was sorted was a nice touch. As someone who works as a call handler I was very impressed with her professionalism.
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Hello and thank you for your 5 star review of SafeDeposits Scotland.
We greatly appreciate you taking the time to share your feedback and we're delighted to read your warm words about the service you received from Shereen, which will be shared with her.
Kind regards,
SafeDeposits Scotland
Great Customer Service from Zeeshan
Zeeshan was really helpful and easy to deal with. He took the time to explain everything clearly and helped resolve my issue. Great customer service—thank you!
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra SafeDeposits Scotland
Dear Miru,
Thank you for your 5 star review of SafeDeposits Scotland. We really appreciate your kind words about the great customer service you received from Zeeshan and will share this with him.
Kind regards,
SafeDeposits Scotland
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