Although a very rainy day it did not spoil our enthusiasm for getting our first electric vehicle. The vehicle was ready to take on a test drive and we loved it. Dealing with George who was very patie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience start to finish this morning, the young man on reception was very helpful with showing me the car, they were non pushy and gave me my own time to make decisions. Stewart was great, ex... Se mere
Virksomheden har svaret
Brilliant dealer. Excellent customer service, Mark was incredible...even staying after hours to complete the sale as I took so long to decide wether I was having the car. After getting the car home... Se mere
Virksomheden har svaret
I was looking for a new car and was sceptical about the low price as well as independent garage. After doing my research I visited the showroom and from start to finish, it was the easiest most laid b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om RW Cars
Skrevet af virksomheden
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We are a used car dealer situated in the heart of Derby specialising in ex-company vehicles, with over 20 years experience in the motor trade
We have adopted a stress-free and relaxed approach to selling vehicles, we are also a finance specialist and have a panel of lenders available to help you find your next car.
Here at RW Cars we are constantly reviewing our prices to make sure that we are amongst the cheapest in the country, this means we operate a fixed price policy that ensures our cars are the lowest they can be, we aim to take the hard work and stress out of buying your next car by giving our customers the best deal.
Kontaktoplysninger
Unit 8 Prime Enterprise Park, DE1 3QB, Derby, Storbritannien
- 01332410010
- sales@rwcars.co.uk
- www.rwcars.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor after sales service
Initial impression was good, but after purchasing a car it was only worst. Difficult to get hold of the person that sold me the car. Also, two months after I purchased the car I'm still waiting for the Logbook (DVLA website shows that there was no register keeper change). I can't register my car in my Tesla account and can't use superchargers. Very disappointed and stressful.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your feedback. We are sorry to hear about your experience.
We have looked into this with our Aftersales Department and, at present, we cannot see any communication regarding the issues you have mentioned.
Please could you contact us directly at aftersales@rwcars.co.ukso that we can investigate this matter and help resolve it as quickly as possible. We would like to look into the DVLA logbook situation and the Tesla account transfer issue for you.
We look forward to hearing from you and getting this sorted.
Besvarelse fra RW Cars
Thank you for your review! We're pleased to hear Pete made the process quick and easy for you. Enjoy your new car, and thank you for choosing RW Cars!
Great Car and Issues Resolved Professionally
I initially had some concerns regarding my purchase experience, particularly surrounding the additional warranty, which I later discovered I would not have purchased had I been aware that the vehicle still had a substantial amount of the original Nissan manufacturer's warranty remaining. I also found that the vehicle was missing the repair kit at the time of collection.
However, I am pleased to say that RW Cars listened to my concerns and resolved the issues professionally.
I appreciate the efforts made to put things right and would like to apologise for my earlier review, which reflected my frustration at the time. While my initial experience was disappointing, I believe it is only fair to acknowledge the excellent after-sales support I have since received.
Most importantly, I am delighted with my 2024 Nissan Qashqai e-POWER, which is an excellent vehicle. Thank you to the team at RW Cars for ultimately resolving my concerns and ensuring a satisfactory outcome.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Hi,
Thank you for the detailed feedback, and for the kind words about the car — we're really pleased it's been a great drive.
We're sorry the buying experience didn't match it, and we take your points about communication and attention to detail seriously. We're glad to confirm we've now refunded the additional warranty premium and your reservation fee in full, and the tyre jack has been sent to your address. For reference, this model is from the factory with a tyre repair/inflation kit rather than a traditional jack, so you'll have everything intended for the car.
We genuinely appreciate you giving us the chance to put things right, and we'll be using your feedback to improve how we communicate with customers from first enquiry through to collection.
Bought a SEAT LEON from RW Cars Derby…
Bought a SEAT LEON from RW Cars Derby for my 17 year old Son’s 1st car. The car was very competitively priced, low mileage and in great condition. The whole process was seamless and easy to complete. A big thank you to RW Cars Sales Executive Peter Neil who was very professional, knowledgeable about different vehicle choices and provided a great service.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your fantastic review! We're delighted to hear your son's first car purchase was such a positive experience. It's great to know Pete's professionalism and knowledge helped make the process seamless from start to finish. We hope your son enjoys his SEAT Leon, and we appreciate you choosing RW Cars.
R W cars, Audi purchase
George did everything he said he would do and the purchase process was easy and predictable.
The car is in great condition, I am looking forward to enjoying it.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your kind review! We're pleased to hear George made the process straightforward and delivered on everything he promised. Enjoy your new car, and we wish you many happy miles ahead.
Very happy with our car from RW Cars
Very happy with our car from RW Cars. Pete was very helpful with the purchase and queries we had during process.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your review! We're delighted to hear Stewart was helpful and knowledgeable throughout your visit. We hope you enjoy your new car.
Besvarelse fra RW Cars
Thank you for your review! We're glad to hear Stewart was helpful and knowledgeable throughout your experience. We appreciate your support and hope you enjoy your new car.
Great service
Stewart reached out quickly and was professional and patient while going through the details of the car. He has seen it all before and had sound advice and insight from years with of work and experience in his industry. Drove away with a great car and a good experience after my first used car purchase in over a decade.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your great review! We're pleased to hear Stewart's experience and advice helped make your car purchase straightforward and enjoyable. Congratulations on your new car, and thank you for choosing RW Cars for your first used car purchase in over a decade.
Wouldn’t buy a car from anywhere else
Wouldn’t buy a car from anywhere else, exceptional customer service and Pete makes the process very easy and does his best to get you the best deal possible.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for the fantastic review! We really appreciate your continued support and look forward to seeing you again in the future.
So easy and reliable
Pete was great with us, very helpful and we drove our new car away the same day. Wouldn’t go anywhere else
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
We're delighted to hear Pete looked after you so well and was able to help you drive away in your new car the very same day. We'll be sure to pass on your kind words to him. Enjoy your new car, and we really appreciate your recommendation and loyalty. We look forward to seeing you again in the future!
Besvarelse fra RW Cars
Thank you for your kind review! We’re really pleased to hear you found the customer service helpful and supportive. We truly appreciate your feedback and your business.
I recently bought a car from RW Cars…
I recently bought a car from RW Cars and the whole experience was excellent from start to finish. The team were professional, friendly, and very responsive throughout the process. There was absolutely no pressure or pushy sales tactics, which made the experience much more enjoyable.
The car was presented in immaculate condition and was exactly as described. Unfortunately, a fault developed after the purchase, but when I contacted RW Cars they dealt with the issue straight away and covered the full cost of the repairs without any hassle.
It’s easy to see why they have such a good reputation. Their customer service and after-sales support have been outstanding. If you’re looking to buy a car from a garage you can trust, I would highly recommend RW Cars.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that your experience with RW Cars was excellent from start to finish.
We’re sorry a fault developed after purchase, but we’re glad we were able to get it resolved quickly and hassle-free for you. Customer service and after-sales support are extremely important to us, so your feedback means a great deal.
Thank you again for your recommendation and for trusting RW Cars with your purchase. We hope you enjoy your new car!
Customer Service was Fantastic
Customer Service was Fantastic! George made the sale effortless. Would highly recommend.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
We really appreciate your kind words! It’s great to hear that George made everything feel easy from start to finish and delivered fantastic customer service. Thank you for the recommendation, it means a lot to the whole team.
Brilliant experience
Brilliant experience. George was very quick and honest. I would definitely recommend and come again in the future.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you so much for your brilliant review! We’re delighted to hear that George provided quick, honest service and made your experience such a positive one. We really appreciate your recommendation and look forward to welcoming you again in the future!
Perfect experience
Perfect experience. Polite and nice service with George. Quick response.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you so much for your kind review! We’re really pleased to hear you had a perfect experience and that George provided polite, friendly service with a quick response. We truly appreciate your feedback and your business!
I had an outstanding experience working…
I had an outstanding experience working with Peter Neil. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. His knowledge of the cars was impressive, but what stood out most was his honesty and genuine desire to help me find the right vehicle rather than just make a sale.
He took the time to answer every question clearly, offered helpful suggestions, and never once made me feel pressured. The level of professionalism and friendliness he brought to the experience is rare and truly appreciated.
I drove away feeling confident, informed, and extremely happy with my purchase. If you’re looking for someone who is trustworthy, patient, and truly committed to great customer service, Peter Neil is the person you want to see.
Highly recommended.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you so much for your fantastic review! We’re delighted to hear that Pete made your experience smooth, stress-free, and enjoyable.
It’s great to know his knowledge, honesty, and professionalism helped you feel confident throughout the process. We really appreciate your kind words and recommendation, and we hope you thoroughly enjoy your new vehicle!
Great experience buying from Josh and…
Great experience buying from Josh and the team thanks again 👍🏻
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thanks so much for the kind words! We’re really pleased to hear you had a great experience buying from Josh and the team. We truly appreciate your business and hope you enjoy your new purchase!
Besvarelse fra RW Cars
Thank you for your review! We're pleased to hear Pete was so helpful and that you received excellent service throughout your experience with us. We'll be sure to pass on your kind words to him. Enjoy your new car, and thank you for choosing RW Cars!
Josh
Josh. Made the process nice and simple. Explained each part and had the car ready a couple days later. Perfect
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your review! We're delighted to hear Josh made the process nice and simple and took the time to explain everything clearly. It's great to know your car was prepared and ready for collection so quickly. We appreciate your feedback and hope you enjoy your new car for many miles to come!
Josh was great from start to finish
Josh was great from start to finish, got a great deal on an etron.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you for your review! We're delighted to hear Josh provided great service from start to finish and helped you secure a great deal on your e-tron. We'll be sure to pass on your kind words to him. We hope you're enjoying your new car and thank you for choosing RW Cars!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.