RussianFlora Anmeldelser 216

Всегда очень приятно сотрудничать.Прекрасное отношение к клиентам , замечательное качество обслуживания и прекрасные цветы!

The most amazing service !
Fast and top quality ,re-order by email!
Easy and so quick .... response super fast ,very polite and professional team!
Well done guys !highly recommended!!

I first applied to the RussianFlora.com some days ago to give flowers to my daughter, who lives in a different state of America, on her birthday. My order was not only promptly executed, but also, at my special request, the hour of presenting the gift was changed: instead of the originally declared time, my gift was handed much earlier. I am very much obliged to the RussianFlora.com for such courtesy. Thank you so much, RussianFlora!

Yury Rovenskiy, MD, PhD.

Excelente servicio y asesoría para el envío se recibió muy a tiempo sin mayor problema seguro y confiable el servicio

Un ramo espectacular,una flores hermosas frescas.La entrega perfecta,en su dia su hora y a la persona.Lo mejor de todo,me ayudaron y localizaron el domicilio de la persona del envio con unos datos que me pidieron.Osea todo genial hasta la ayuda para dar con el domicilio del receptor.Encantado.Repetire

Estupendo servicio

Amabilidad y cordialidad de sus representantes

Fue un grato servicio

Serán recomendados

Gracias

Fantastic customer service and the flowers were wonderful and made my girls day, she was thrilled😃
Highly recommended and I will use again

Добрый день! Хотелось бы поблагодарить Вас за четкое выполнение работы. Живу в России, мама в Молдавии, к сожалению съездить на юбилей не удалось, решила заказать доставку цветов. Моя мама была очень рада шикарному букету роз. Ей очень понравилось, в какой интеллигентной и деликатной форме был вручен подарок. Еще раз большое спасибо!!!

I have been using the service from Russianflora for 8 years and I was always absolutely satisfied with everything! No problems with the service at all! The deliveries were ever in time and the recipient absolutely satisfied! Therefore I can say: This service is really a great thing and absolute praiseworthy and recommandable! Yes, well done all the time! :-)

I have used Russianflora a number of times now, both for floral gifts plus for more gift items, and I can highly recommend them. They are professional, communicative (important) and always timely in their deliveries. A very satisfied customer! Willi

Bonjour,
Vous avez un service très efficace avec la possibilité d'avoir un contact 24/7 ... c'est assez impressionnant.
En revanche la qualité du bouquet de fleur n'était pas au rendez-vous pour le prix, désolé :(

Vorrei complimentarmi con tutti i componenti dello staff di russianflora per la impeccabile gestione e realizzazione del mio ordine. Poche volte ho potuto constatare tanta attenzione, professionalità, capacità, disponibilità e puntualità. Il destinatario ha ricevuto il mio regalo nel tempo e nei modi giusti. Grazie anche per l’inatteso regalo di benvenuto. Sono davvero soddisfatto e ammirato. Sarò senz’altro ancora vostro cliente. Grazie
Alfredo

Exelente!!
La atencion que brindan, su calidad de servicio, he tenido la oportunidad de requerir de sus servicios y la coordinacion, atencion, y su buen trato al cliente hacen que sea un servicio de primera lo recomiendo.

The best experience and quality of customer service Congratulations RussianFlora with a fast delivery service the best experience for sending flowers to Russia)

First time user, delivered on time the next day. They called to confirm with her, and the quality was really nice. She loved it. Absolutely made her day half the world away. I wish the prices were a bit lower but I mean, I think it's understandable.

Огромное спасибо Russianflora ! Прекрасный сервис, индивидуальный подход, большой выбор подарков и цветов! Все было сделано четко и быстро - мы, практически, заказали в последнюю минуту и нас не подвели! Спасибо Лизе, Нине, Екатерине, Сандре! Будем с уверенностью рекомендовать вашу компанию всем!

Excelente - sin reservas, yo recomendaría esta empresa a todo el mundo.

Super service très sympathique très rapide un grand merci

I have ordered a beer basket for my husband and they made it on time and included fresh snacks as well as his favourite brand of beer as per my request. I liked that despite I ordered a bit too late Russianflora accomodated my request and even sent me a picture of delivery the same day. Would definitely recommend this company and use it again in the future!

Rettifico la mia recensione a fronte di un ottimo servizio di post vendita, in quanto sebbene siano state consegnate un numero di rose inferiori rispetto a quelle pagate e di colore differente dall'ordine, hanno all'indomani consegnato alla mia lei, una scatola di cioccolatini come e una telefonata di scuse.
Non metto 5 stelle perché ovviamente il disagio c'è stato e un filo di amarezza rimane, ma sono certo che RussianFlora voglia offrire ai propri clienti un'ottima esperienza. Quindi bravi. Mi servirò ancora di voi.

I rectify my review because RussianFlora have an excellent after-sales service, because although a number of roses were delivered that were lower than those paid and of a different color from the order, they delivered a box of chocolates the next day how is a phone call of excuses.
I do not put 5 stars, because obviously the discomfort there was and a bit of bitterness remains, but I am sure that RussianFlora wants to offer its customers a great experience. So good. I will still need you.

Ho effettuato un ordine nella giornata di ieri, 14 marzo per una consegna vicino Minsk di 11 rose. L'ordine è stato recapitato con un ottimo tempismo, ma sulla qualità non ci siamo, sulla quantità neppure e nemmeno una banlissima richiesta è stata portata a compito.
1) ordinato 11 rose a stelo lungo: consegnate 9 rose a stelo medio
2) avevo richiesto più volte, che il masso venisse composto con metà rose rosse e metà bianche, ma sono state consegnate unicamente rose rosse.
Non me le avete regalate. Le ho acquistate e in rete si possono trovare fiorai più economici.
3) indubbiamente ho commesso anch'io un errore, avendo scritto nelle note 5 rose rosse e 4 bianche, ma se ordino un bouquet di 11 rose è ovvio che non ne voglio 9! Avrei pagato 20 dollari in meno!
E' assurdo perdersi in cose così banali.

I placed an order yesterday, March 14 for a delivery near Minsk of 11 roses. The order was delivered with a good timing, but on quality we are not on the amount nor even a very trivial request was brought to task.
1) ordered 11 long-stemmed roses: 9 medium-stemmed roses delivered
2) I had requested several times, that the boulder was composed with half red and half white roses, but only red roses were delivered.
You did not give them to me. I bought them and you can find more economical florists online.
3) undoubtedly I have made a mistake myself, having written in the notes 5 red and 4 white roses, but if I order a bouquet of 11 roses it is obvious that I do not want 9! I would have paid 20 dollars less!
It is absurd to get lost in such trivial things