Richer Sounds - Weybridge Anmeldelser 

1.020
•
TrustScore 5 ud af 5

4,9

64 Church Street, KT13 8DL Weybridge, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 64 Church Street, KT13 8DL, Weybridge, Storbritannien

  • 0333 900 0083

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.020)

24.562 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Purchased a tv and had problems with…

Purchased a tv and had problems with Freely. on advice I returned the tv. The sales man concerned could not have been more helpfull, and exchanged the tv. A credit to Richer Sounds. Many thanks

4. marts 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Good choice, easy transaction

Lots of choice on the website. Plenty of information on the products. Easy to order and good comms once the order has been placed (emails). Choice of click & collect sites. Friendly staff when I collected (Webridge).

3. marts 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

rapid response.

A Very Quick response since the On line ordering had not got stock so wound the shop that had the headphones I needed.
They were excellent and I received the SHOKZ next day ,
Brilliant. thanks

26. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 4 ud af 5 stjerner

Friendly and welcoming

Friendly and welcoming. But delivery by independent company a bit shambolic.

17. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for the feedback, although I'm really sorry there was some issues with our courier. I'll ask them to give us their feedback on the delivery asap of course, as I couldn't pick out any obvious issues from the tracking information, if you would like to discuss the matter further of course please do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Excellent initial purchase however…

Excellent initial purchase however arrived damaged and although staff very helpful to provide replacement the actual timescale was initially disappointing . The way in which the follow up has been handled has been flawless and totally restored my faith in the company. Many thanks

14. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your review, I was of course genuinely concerned to read of the damaged delivery and completely appreciate the hassle caused. Please accept my sincere apologies.

I agree that the timescale of the replacement is important and I'm sorry too that the replacement didn't happen quickly enough, I will of course raise the issue with the courier, as well as the branch team to find out where improvements with the exchange process could have been made.

In the meantime our customer service team will be in touch to resolve the matter to your complete satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Usual no nonsense

Usual no nonsense, just straightforward, service. Always focused on the customer.

14. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Richer Sounds Excellent

All the staff are extremely courteous, they listen to your questions and give answers which are understandable and very helpful. We were looking for a TV and soundbar, they took time to explain the differences, to enable us to choose the best for our needs. Delivery was fast and efficient, the engineer who installed the equipment was equally professional and again helpful. We did actually have a little issue, which was swiftly and efficiently dealt with. I would highly recommend Richer Sounds. Thankyou all.

15. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Great local shop.

Helpful staff. Suggested a great (small) good value TV which works perfectly!

14. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Good experience

Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the wall. Hugh set up the equipment to match my restrictions and provided all assistance.
Ended up buying on the second day.
I definitely recommend a demonstration if you're undecided between different options.

10. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Bought a TV which developed a fault. It was replaced quickly without any hassle. Very satisfied with the outcome. Terry and his team in Weybridge gave first class service. Will buy any electrical goods from them in future.

7. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Great service, great price

Great service, very easy to deal with, and most of all great price.
I purchased a Phillips ambi light 55 inch Qled tv and got 6 years warranty, instead of 2. Great service next day delivery

2. februar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

The extra mile

Very helpful & knowledgeable staff, who went the extra mile to ensure absolute customer satisfaction.

29. januar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

First class online sales team

Thanks to the knowledgeable, friendly and easy to understand Weybridge telesales team. They gave me peace of mind enough to make my purchase online

29. januar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

As always knowledgeable staff

As always knowledgeable staff, very helpful and patient

27. januar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Why would I go anywhere else

As usual I received great guidance and feel that certainly the staff at Weybridge listen and provide the best solution and at the best price. Terry was great as usual... why would I go anywhere else?

24. januar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Always a great service .

Always a great service from knowledgeable people, I went in to enquire about a home cinema surround sound system. They advised me on what to get and would work with the existing things I have . I purchased what I needed.

24. januar 2026
Richer Sounds - Weybridge-logo

Besvarelse fra Richer Sounds - Weybridge

Thank you for your 5 star review!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere