I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Se mere
Virksomheden har svaret
It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... Se mere
Virksomheden har svaret
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
64 Church Street, KT13 8DL, Weybridge, Storbritannien
- 0333 900 0083
4,9
Fremragende
985 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful sales team at richer…
Very helpful sales team at richer sounds Weybridge,thank you for all your help.
30. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your 5 star review!
Good price and quality product
Good price and quality product. Very easy to order online and collect in store. Would highly recommend
28. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had a requirement and came in with…
I had a requirement and came in with a pre-conceived opinion of what was needed. BUT after speaking to your advisor I realised that there was a better option available. Yes it meant waiting till the release but definitely worth the wait.
27. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Besvarelse fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Brilliant service with Jordan and Hugh…
Brilliant service with Jordan and Hugh helping me set my system to incorporate the KEF Kube with my speakers. Thanks so much
23. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your kind review, we look forward to your next visit.
Great shopping experience I was so…
Great shopping experience I was so happy with Richer sounds in weybridge when we purchased are new LG Tv I went back and purchased a Sonos ceiling speaker kit , Hugh served me and it was a pleasure they will definitely be getting any of my business in the future
20. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and excellent communication.
The goods I ordered arrived sooner than expected and I received an email from the store immediately to let me know they had arrived. Very helpful staff, always happy to explain things to customers.
20. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service from start to finish.
18. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
One of the best retail companies I have…
One of the best retail companies I have dealt with. Knowledgeable staff and easy to speak with by phone. Good prices and wide range of choice plus latest tech equipment.
11. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your wonderful feedback
Staff extremely helpful
Staff extremely helpful- no pressure to buy
Product was competitively priced
Ordering easy, delivery fast
14. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Weybridge Richer Brilliant!
Both items not at branch. Promised for next day and told I'd gret a phone call to say my order was in.
Sure enough, phone call next day and were available for collection.
Excellent service, as always. Staff were friendly and polite.
10. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As always great service and customer…
As always great service and customer support. I made a mistake on my order and the team did everything to fix and get it resolved.
8. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback, great to read you were happy with our service.
Excellent product at an excellent…
Excellent product at an excellent price, and excellent service as well. All round great stuff from the RS team
9. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
great service
8. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Average when expecting brilliance
I was expecting more from going into RS somehow just felt flat really
Mundane experience
6. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback Mr Lynch, although that is obviously really disappointing to read.
We will contact you to get a full run through of your visit, so we can determine the areas for obvious improvement in your eyes and do something to make up for the sub par visit.
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
Besvarelse fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Very helpful staff
Very helpful staff , fair price , excellent delivery
Very pleased with purchase
6. december 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your 5 star review!
Always honest.
Richer Sounds has always been my go.to.AV specialist shop. Their fantastic knowledge of the items they sell far surpasses that of the big nationals, and I always feel their advice is honest and neutral, unswayed by bias and commissions.
1. december 2025
Fantastic team and service!
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Weybridge
Thanks for your kind review, we look forward to your next visit.
Great customer experience
Very happy with my purchases of a Cambridge Audio amp and CD player!
Liam was particularly helpful and knowledgable.
30. november 2025
Dette er Trustpilot
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