Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.
Virksomheden har svaret
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Se mere
Virksomheden har svaret
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
9 Station Road, B91 3TG, Solihull, Storbritannien
- 0333 900 0090
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
First rate customer service.
An excellent experience. The assistant had a wealth of knowledge that he imparted clearly and patiently. He listened to our requirements and acted on them positively giving us time to make our decision.
2. januar 2026
Besvarelse fra Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Martin at Solihull was awesome
Martin at Solihull was awesome. Post sale care was prompt as well. Bought ex display for same warranty. Great quality KEF LSX II speakers
30. december 2025
100% customer service
100% customer service from the moment you step inside the store.
Excellent knowledge and advice to help you purchase what you’re looking for.
Order came next day and a store purchase was carried and loaded in the car for us. Any problems and you know they are on the other end of the phone to help, Thankyou!
29. december 2025
Good hifi retailer
They're always competitive with pricing and knowledgeable about their products.
29. december 2025
Always great service from Martin and…
Always great service from Martin and the team at Solihull
29. december 2025
Flawless shopping experience
Great communication from start to finish. Great price offered with unbeatable 6 year guarantee. Zero complaints. Very pleased with my new TV.
29. december 2025
Besvarelse fra Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Superb service from start to finish
Superb service from start to finish. Good advice given in the shop by Stuart and then another colleague over the phone when I had set up issues. (User error) Not everything we selected was in stock so I took the amp on the day and the turntable was delivered less than 2 days later which was really quick for Xmas week. I would really recommend the store as the staff seem to genuinely be interested in helping you.
28. december 2025
Besvarelse fra Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Good advice on the item I purchased.
23. december 2025
Besvarelse fra Richer Sounds - Solihul
Thank you for your wonderful feedback
Very friendly staff
Very friendly staff, very helpful. Didn’t feel that a product was being pushed on us. Easy delivery and great product.
20. december 2025
Besvarelse fra Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Besvarelse fra Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
They didn't have what I wanted in the…
They didn't have what I wanted in the store but said that I could order it and it would be delivered in 3 to 5 working days. It actually arrived the next day!
16. december 2025
Besvarelse fra Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Cd player developed fault
Cd player developed fault, sent to manufacturer & returned in a week. First rate service & great after sales service supplied by staff in solihull. 👍
16. december 2025
Besvarelse fra Richer Sounds - Solihul
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Solihul
Thank you for your 5 star review!
Besvarelse fra Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service. They went out of their way to accommodate my needs. All it took was a phone call to get everything sorted. Would highly recommend them to everyone.
12. december 2025
Besvarelse fra Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Dette er Trustpilot
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