I had always bought from Richer Sounds on the basis they were light years ahead of competition in terms of customer service. They always felt like a sensible business with sensible policie... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Se mere
Virksomheden har svaret
Solihull branch. Stuart was excellent. Called ahead and had the items ready to collect after showing the speakers to me. Tom from the Lichfield branch could learn some customer service tips from... Se mere
Virksomheden har svaret
I recently purchased an Atacama Hi-Fi rack through Richer Sounds in Solihull. As always, they were brilliant and helped me to obtain the correct shelves and supports for them. Richer Sounds is always... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
9 Station Road, B91 3TG, Solihull, Storbritannien
- 0333 900 0090
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Satisfied customer
I ordered my Denon turntable by phone with Martin, the Solihull store manager, who was most helpful.
It was delivered promptly and on time.
It is now all set up and my vinyl collection sounds marvellous.

Besvarelse fra Richer Sounds - Solihul
Great service !!
Efficient knowledgeable assistant in store Knew exactly what I needed Delivered next day. Couldn’t ask for better service

Besvarelse fra Richer Sounds - Solihul
OLED or QLED
Good advice as always means you walk away with the right product for your individual circumstances

Besvarelse fra Richer Sounds - Solihul
The salesperson was excellent and this…
The salesperson was excellent and this is what is lacking in a lot of places. We had visited a competitor and their salesperson tried to push a product we had no interest in presumably to hit a sales target. Totally different experience at richer sounds. No pressure selling just genuine information. The whole set up is tailored to meet the needs I have when making a purchase. Thank you.

Besvarelse fra Richer Sounds - Solihul
Knowledgeable & professional staff (Solihull)
Professional, polite and knowledgeable staff who took the time to understand my needs and recommend the most suitable solution. Slightly disappointed that you have closed your central Birmingham outlet but will certainly return to the Solihull branch soon.

Besvarelse fra Richer Sounds - Solihul
Every one who I dealt with was very…
Every one who I dealt with was very kind and helpful nothing was to much trouble

Besvarelse fra Richer Sounds - Solihul
Sound system for a model railway
i visited the Solihull store with an unusual request; setting up a sound system for my model railway.
Martin advised on choice of speaker but also suggested a small amplifier would greatly improve the sound quality and volume.
Samuel helped me with this a couple of weeks later and i was also kitted out with wires.
The sound is amazing, so thanks chaps!!!
i am happy to say i am delighted with the JBL speakers and FOSI amplifier

Besvarelse fra Richer Sounds - Solihul
The service was excellent
The service was excellent, and the staff were very helpful and knowledgeable about the product.

Besvarelse fra Richer Sounds - Solihul
We found Richer Sounds so very helpful
Recommended by our TV Media wall installation company, and found Richer Sounds so very helpful, in identifying the best TV for our needs. The price offer was very fair, and deliver quick and free. You always felt you were being rated as an important customer, where a long term relationship was a priority. Thanks for all you help in selecting the right TV for us

Besvarelse fra Richer Sounds - Solihul

Besvarelse fra Richer Sounds - Solihul
Always a pleasure buying from Richer…
Always a pleasure buying from Richer Sounds from the initial look at the product to the read ups on the product. To collecting in Store.

Besvarelse fra Richer Sounds - Solihul
Time for upgrade
Needed new TV, the gentleman that served us was very knowledgeable and guided us through each set. We chose a TV and was able to take it away with us. Brilliant service

Besvarelse fra Richer Sounds - Solihul
Great communication and advice
Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

Besvarelse fra Richer Sounds - Solihul
Excellent advice and Service
I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

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Top shop great staff members…
Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

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Richer Sounds manager Martin
Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

Besvarelse fra Richer Sounds - Solihul
Good communication throughout order…
Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

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Not available from my local store
Not available from my local store. National sales found the product in Solihul. Prompt delivery

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Excellent Service
Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

Besvarelse fra Richer Sounds - Solihul

Besvarelse fra Richer Sounds - Solihul
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