I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Se mere
Virksomheden har svaret
I called about an item but it was out of stock in the warehouse so the manager asked to call me back once he’d had a look through local stock in the shop. I called in the next day to collect it but wa... Se mere
Virksomheden har svaret
Aidan at the MK branch of Richer Sounds has always been super helpful and trustworthy. This time he advised on a replacement turntable, plus with guidance as to how we might set it up and conne... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
556 Elder Gate, MK9 1LR, Milton Keynes, Storbritannien
- 0333 900 0054
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you richer sounds!
The team in the store were really helpful. Very knowledgeable on the tech I was looking for and answered all my questions
25. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Our whole experience was very good
Our whole experience was very good. We were never put under any pressure and our questions were always honestly answered.
As we had shopped there before, it was as expected.
Alan and Jayne Morris
22. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Excellent product quality
I really appreciate the bargains sometines availabie from Richer Sounds, as well as the excellent quality of their products.
8. august 2025
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Honest
Honest, helpful, and humble advise. Listened to my situation and advised well. Very happy with the service, thank you.
21. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Robert’s radio
Gilbert was very helpful and knowledgeable and help me choose the right colour for the Robert’s radio, although not in stock range me the next morning to say it had arrived excellent service
16. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Very happy with the service at the…
Very happy with the service at the branch. I will recommend any one to visit the branch.
19. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Visited the Milton Keynes branch and…
Visited the Milton Keynes branch and cannot fault the service! Knowledgeable staff who were very helpful and TV was delivered 48 hours later. Can't recommend this company enough! A pleasure to deal with.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic Service
Staff were great. Up to date with product info and able to advise and help me to connect my sound system to the new TV. Fantastic service.
12. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your kind review, we look forward to your next visit.
Staff very understanding and dealt…
Staff very understanding and dealt with matters relating to product returned promptly.
13. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful and knowledgeable in store…
Helpful and knowledgeable in store staff. Easy purchase.
Amazingly quick deliver of item not in stock, but DPD delivery not great. The packaging arrived in a flimsy polythene wrapper and the new amps box was knocked about and crushed on a corner. Fortunately the amp and contents were fine. Also DPD left it on the doorstep and didnt wait for an answer. Thankfully we were in.
9. april 2026
Helpful and knowledgeable
Helpful and knowledgeable. Listen to my requirements and reconmended as suitable tv
4. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your 5 star review!
Great Service
Called the store, very helpful. Price matched with John Lewis. TV and stand delivered promptly.
3. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Friendly Reliable Helpful
Friendly, helpful and reliable.
Much better than faceless online shopping. Very glad I chose them over online purchase from online only store. :-)
2. april 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Colour me happy
Excellent advice form Richard in the Milton Keynes store - my mother was looking for a bedroom TV, and after listening to what she needed, Richard showed us some options including the Hisense, which we bought because of its Freely functionality and picture quality.
Although it wasn’t in stock when we bought it, Richard kept us updated on progress and was in store for the handover.
Excellent service from an excellent Richer Sounder.
31. marts 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
The staff team had great knowledge…
The staff team had great knowledge about all the systems for sale, giving us time to consider, with no pressure to buy… all felt like a pleasant purchasing experience.
28. marts 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your 5 star review!
LG OLED48C5 TV
Excellent across the board. Very knowledgeable, friendly staff and a competitive price which matched or bettered any other offers available. Arrived promptly and I was contacted the day before with a time slot then again 1 hour before delivery. Cannot fault, 5 stars.
30. marts 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
As always great experience and advice…
As always great experience and advice at hand. Purchased Sonos Mini-Sub and collected from store. With a 6 year warranty what’s not to like.
30. marts 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Besvarelse fra Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Great advice from store
Great advice from store, purchased made over phone. Went with TCL mini LED and very happy. Sound is great.
Delivered first working day, very happy.
28. marts 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Helpful
Helpful, friendly staff who take time to provide relevant information on products.
24. marts 2026
Besvarelse fra Richer Sounds - Milton Keynes
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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