Richer Sounds - Milton Keynes Anmeldelser 

1.842
•
TrustScore 5 ud af 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 556 Elder Gate, MK9 1LR, Milton Keynes, Storbritannien

  • 0333 900 0054

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.842)

24.562 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

All good

All good, but no stock of the product

3. juli 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Helpful knowledgeable Staff.

We visited the Milton Keynes store and was assisted by Gilbert who was very pleasant and knowledgeable.
He answered all our questions and we purchased a 42* Samsung Oled.
Have just put it up son wall so obviously too soon to say about product but all seems great.

2. juli 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Comfortable experience

Had a great experience at the store a few months ago, and have only put this review up after seeing the notification. They were great help walking me through the best quality TVs within my price and were just pleasant all-round. Unfortunately, I can't remember the gentleman's name who helped me but I left pleased and my TV has been great since I got it!

24. november 2025
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Atacama Speaker Stands

Excellent service from the guys in your Milton Keynes shop, and when I called to let them know that the assembly pack was missing they couldn't have handled it better 😊. I had the replacement pack within 24 hours - cracking service and a quality product 😊

28. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service at MK

Excellent Customer Service at MK. Both Deputy Manager and the Senior Sales Advisor answered all my questions, paid a lot of attention and went above and beyond when I gave them a wrong billing information to correct it and re-issue the bill with correct details. Great patience, great communication.

28. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Helpful advice over the phone

Helpful advice over the phone. Efficient ordering and payment system.

26. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 4 ud af 5 stjerner

Efficient and pleasing customer experience.

Easy ordering process, good communication and competitive pricing. Staff are knowledgeable and very efficient. I wish I had bought my last TV from Richer but I was tempted by an offer on Amazon. Will not make the same mistake again. The only thing that stops me giving 5 stars is the opening time of the shop. 11AM is too late.

23. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thank you for taking the time to leave us your feedback, and it was great to read you had a positive experience. Although our showrooms don't open until 11am during the week, we do have colleagues available from 9am to speak to on the phone, and can be available between 8am-8pm Monday to Friday for demonstrations and for collection of major purchases for VIP members, by appointment.

Hope this helps and thanks again for the review,

The Customer Experience team

Bedømt til 5 ud af 5 stjerner

Excellent customer service and…

Excellent customer service and knowledgable and friendly staff.

13. maj 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Great service and products.

I purchased a Ruark RS1 Sub to go with my existing R3s. The two work very well together and the subwoofer, despite its size, produces quite a bit of bass. It does need setting up though, to avoid it being overpowering.
The service from Richer Sounds was, as always, very good!

29. december 2025
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Great experience with the team from…

Great experience with the team from Milton Keynes. Took delivery of my preordered speakers but the stands were unfortunatley on backorder. No problem at all, the guys loaned me a brand new set of stands to get the full use of my speakers whilst we await the arrival of mine. A really kind gesture and massively appreciated.

23. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Good Price and Brilliant Service

Recently bought a new TV from Richer Sounds. I felt like the offer was a good one (with 6 year warranty), and the service provided was brilliant. Aiden was particularly fantastic and delivered great customer service. My first purchase with Richer Sounds, but won't be my last.

22. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Excellent knowledgeable staff, Excellent service.

After discussion with staff in Milton Keynes store about my requirements they suggested AE1 40th Anniversary speakers. These arrived in 2 days and were an excellent choice. Appreciate the knowledgeable and unbiased opinions of staff to help me make a great purchase.

21. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Excellent

I wanted to update my record deck but didn't want to shop online and not know what I was getting for my money. I googled for a physical store and came across Richer Sounds, I checked reviews and then found a store within 40 mins of where I lived. I visited with my husband to have a look. They guys were really lovely, knowledgeable and helped me choose something within my budget. They set up the record deck, amplifier and speakers in their sound room, I loved this as I was able to listen and enjoy the music with no outside noise.

As this was to be a birthday present with family clubbing together I ordered a couple of weeks later. It came within a couple of days. I went into store and the guys went through how to set it all up when I got home.

A great experience from the start. I would 100% recommend Richer Sounds and will be using them again.

I'm now all set up at home and enjoying my vinyl again.

19. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Very professional

Very professional, easy transaction and always given help loading the purchase into my vehicle

18. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff, nothing was too much trouble. Came away poorer but happy in knowing I was sold the right products

16. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Bedømt til 3 ud af 5 stjerner

Spoke to the manager

Spoke to the manager, who seemed to know what he was talking about,
I rang back another day, spoke to another member of staff who had no idea about any of the products I was talking about even though the shop sell these brands, still no wiser on my issue

16. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thank you for the feedback although I was disappointed of course to read your comments. As the experts we should always be able to give you the advice you need or find out if necessary, so I'm sorry that your issue remains unresolved.

I will discuss this with the store manager, to find out where the training issue with the team lies, with a view to remedying anything that needs it, plus arrange for our customer service team to contact you and get things sorted..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 4 ud af 5 stjerner

Delivered on time and product fine

Delivered on time and product fine, although expensive at full price, so happy I got a discount on a price match.

15. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

Thanks for your review, it's great that you were happy with the price we were able to agree and that everything arrived as expected.

We really appreciate your feedback and hope we can earn that fifth star next time.

The Richer Sounds team

Bedømt til 4 ud af 5 stjerner

Wanted a receiver amplifier guidance…

Wanted a receiver amplifier guidance went to MK store very helpful new what I wanted directed to alternatives as the model I wanted was not in stock
Ordered on the Saturday arrived Monday perfect
Would use again

13. juni 2026
Richer Sounds - Milton Keynes-logo

Besvarelse fra Richer Sounds - Milton Keynes

We're really pleased the team in Milton Keynes were able to guide you to a suitable option and get everything sorted quickly for you.

We appreciate your feedback and hope we can earn that fifth star next time!

The Richer Sounds team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere