First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Se mere
Virksomheden har svaret
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Se mere
Virksomheden har svaret
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
63-65 Borough Road, TS1 3AA, Middlesbrough, Storbritannien
- 0333 900 0096
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Panasonic SSZ55BEB
after initial disapointment that the TV I wanted was not available at the Middlesbrough store, Shaun came back to me with a solution/delivery from another store which as worked out fine
23. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Your staff are always efficient and most helpful…
Your staff are always efficient and most helpful and knowledgable about the product they are selling.
19. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Recent Purchase
Had a problem with a tv bought recently however I was told to take it back to richer sounds by the store manager and exchanged for a better model, no questions asked, great company, always happy to help you out.
19. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Excellent Company to deal with
Great buying experience. Friendly, knowledgeable staff. Flexible opening times and good prices.
18. januar 2026
Friendly staff
Friendly staff, couldn’t do enough for you even looking further to find the right thing for us. Good choice and fair prices.
18. januar 2026
There is a great team in middlesbrough…
There is a great team in middlesbrough branch. Good knowledge in hifi. Always ready to help.
18. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
We had arranged for a demonstration of soundbar
We had arranged for a demonstration of a soundbar and subwoofer and were very impressed the sales man was very helpful and explained all about it. In fact we bought it there and then.
17. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic service from Richer Sounds
Fantastic service from Richer Sounds. The staff were knowledgeable, friendly, and gave honest advice without any pressure. Great prices and a smooth overall experience. Highly recommended.
14. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Visited Middlesbrough branch after Xmas…
Visited Middlesbrough branch after Xmas looking for a sound bar. Discussed options with the helpful staff, who as usual showed great knowledge of the products available. Eventually settled on a Denon at a good VIP price. Performs well and. Ideal for our lounge layout.
Excellent service as usual.
10. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Good service
Good service, attentive to what we were looking for & a good quality product
9. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service
Great service, great price, would definitely shop at Richersounds Middlesbrough again.
10. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Service excellent as always
Excellent service .Television delivered in three days.All your salesmen are so well informed and helpful .The same in York and Newcastle.
5. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent Service
We spent quite a lot of time with Paul from the Middlesbrough branch getting advice about choosing a TV. He was patient and happy to turn the shop lights off to get a better idea of reflection and picture quality, explaining all the options for us. We opted for an LG C5 which we are very happy with. He had to order it in and it was with us in less than 24 hours....brilliant service...
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Quick and pleasant process
Very helpfully tele sales initially who told me they didn't have the item I wanted in stock but that I could phone one of their shops direct who still had the product and order from them. Called the store in Middleburgh, very helpful and order was placed in 5 minutes and item delivered.
8. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
Great service from initial enquiry to…
Great service from initial enquiry to receiving my purchase. Was initially going to have item delivered to nearest store to collect, but was offered free next day delivery to my home address saving me 40 mile round trip. Also price as VIP member saved.
8. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Great branch, always helpful.
Helpful staff, knowledgeable and very engaging.
As usual, Richer Sounds offered the best, most competitive prices and genuine offers of any on-line or high street retailer. Highly recommended.
8. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Arrived on time and left in the inside…
Arrived on time and left in the inside porch.
Alls well
7. januar 2026
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.