From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Ordered MDA tv unit over telephone for click and collect from Middlesbrough branch. Unit was on time as arranged. Staff were very friendly and helpful with loading collection and reduced price by £10... Se mere
Virksomheden har svaret
Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Se mere
Virksomheden har svaret
I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
63-65 Borough Road, TS1 3AA, Middlesbrough, Storbritannien
- 0333 900 0096
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to ask for and get what we…
Very easy to ask for and get what we needed. Quick call to shop and bought a massive tv for the cheapest price ever!
Delivered in under a week.
13. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very professional staff and excellent…
Very professional staff and excellent advice and knowledge
12. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service as always from the…
Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process
10. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Great company to do deal with.
I ordered some headphones online to pick up at my local store in Middlesbrough and a guy called Dave emailed me to tell me the box they came in had been slightly damaged but headphones ok, and offered me some discount on them, so went for it and am over the moon with the deal.
Would always be happy to use this company, very competitive as well.
9. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Purchase, click & collect of turntable
Ordered turntable on line,for collection at Middlesbrough store,parking at door staff so helpful.
Turntable,Audi-Technica-LP60XUSB good value,ideal to listen to old vinyl LPs replacing old damaged turntable.
8. december 2025
From the moment we walked in the…
From the moment we walked in the manager acknowledged us & let us know if we needed anything to just ask . We bought an audio technica direct drive Bluetooth record player & a pair of Bluetooth speakers . The gentleman that served us was helpful and carried our record player to the car outside for us . The speakers were delivered directly to our home a few days later . I will definitely shop here again as I build up my system. Thank you Richer Sounds Middlesbrough
6. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your 5 star review!
Expert advice and can try the gear before buying.
The sales guy set up the hifi i wanted to buy ready for when I arrived, and allowed me to actually hear the difference that different speakers made to the quality of the sound by swapping between them for me. In a world of online shopping, being able to try items out before buying and ask questions is invaluable to me as a customer. Very happy 😁
7. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Five star service.
The staff were knowledgeable and extremely helpful. I have used Richer Sounds before and will definitely do so again. Highly recommended.
6. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Responded promptly to a pre-order query
I spoke to Paul at the Middlesborough store about a piece of equipment that was listed on the website but not possible to order. He said he would check and come back to me, which he soon did with the relevant information, allowing me to make a pre-order. All very smooth and helpful.
3. december 2025
You remember things to help people and…
You remember things to help people and you understood the error we made and still treated us though we really are sane!!!
4. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Best electrical entertainment outlet by…
Best electrical entertainment outlet by a mile.
Great prices helpful knowledgeable staff
Love shopping there
16. november 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff.
Being able to see and hear different TV’s to make an informed decision.
30. november 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Great deals and fabulous service
Great deals and fabulous range of products to choose from. I found the whole ordering process extremely easy and straightforward. Great customer focused service!
1. december 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Just really good service
Just really good service! happy to spend time on the phone to make sure I got the right thing .
28. november 2025
My second purchase within a couple of…
My second purchase within a couple of weeks.
Yet again I received great service . Communication regarding the delivery of my goods was excellent.
30. november 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Perfect communication and very friendly…
Perfect communication and very friendly staff thank you 😊
29. november 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
TV andCD good buys
On the strength of 55inch TV LG I bought Cambridge CD player on Black Friday at a good price and it was delivered free the following day. V good service
28. november 2025
Besvarelse fra Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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