Richer Sounds - Liverpool Anmeldelser 

Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

Next day delivery and put in the house where required.

Helpful staff and they had tyhe item I wanted

Great time collecting equipment from Richer and getting a help fron staff.

All my questions about the product I purchased was answered clearly.

Great service and very delivery. Thanks.😁

Clear, accurate guidance. Item was ex display; went extra mile to source packaging.

But nothing I wouldn’t expect from your company tbh.

I purchased a 48” TV from the Liverpool store which was just what I needed.

The sales man carried the TV out to my car and placed it in the back seat, which was great as it was quite heavy.

He was very friendly and helpful which I appreciated.

Very helpful and clear knowledge of the products.

I've been shopping at Richer Sounds for 40 years and I have always received wonderful customer service. Justin is and always has been a great and helpful person.
Just love RS.

I made my purchase of an LG OLED65C54LA and surround sound completely contrary to todays trend of viewing in shop and buying online. I researched everything online, then called the shop to match prices. Kelvin who answered was awesome, patient and professional. No need to match prices, they were already £200 cheaper than the closest online price.

I was purchasing across 2 debit cards (living beyond means as ever) and Kelvin patiently sorted the half price sound system discount despite it being 2 purchases (promo offer was for items bought together). Then he patiently waited while I screwed up several payment links. I hope the nightmares subside soon kelvin :)

Delivered just 18h later and perfect. I don't need to review the OLED TV or soundbar (if you know, you know).

Kelvin, thanks for the best transaction experience I have ever had.

Purchased WiiM Ultra, gave us a VIP discount and delivered it next day.
Liverpool shop excellent and talked us through the basics which I guess are common mistakes when setting up over the phone. Waited on phone as I purchased. Seamless transaction.

PURCHASED A SOUND BAR
Unfortunately, it was incompatible with my TV.
Richer Sounds refunded without any problem.
Great service as usual.

We never shop anywhere else for electronic good. We have bought television and DVD players first many years. Staff are polite and very helpful. Very knowledgeable. I had a problem only twice with dvd players. They were replaced instantly. The VIP Club is amazing g for savings. Highly recommended.

As always the staff are brilliant

I ordered a CD player online. It was delivered a couple of days later. I got a precise delivery time, which was handy. Richer Sounds don't seem to hold much stock in their shops these days. I had to wait for a new delivery to arrive in their warehouse. I would recommend Richer Sounds, if you want to buy Hi-Fi.

The salesperson knew exactly what I required when I explained the problem with my stylus,he checked if you had a replacement which was out of stock. He then ordered the one I required and I received it at home the following day. It fits perfectly and worked perfectly,so very happy with everything.

Absolutely fabulous customer service from Richer Sounds Liverpool! I spoke to them several times regarding a purchase of a turntable, stand and speakers for a gift for my daughter. I had already looked up some products on their website but just needed advice as to whether they were all compatible. Dave was so helpful and didn't lose patience at all with my many questions during a lengthy call. Equipment arrived the very next day after ordering over the phone. When setting up, I was unsure as to the fitting the speaker wires which were not colour coded. I spoke to Dave again and he very helpfully sent an email advising which wire went where. I wouldn't have completed the set up without this help!
If your looking to purchase audio equipment or require advice, I definitely recommend Richer Sounds.