Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Se mere
Virksomheden har svaret
I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Se mere
Virksomheden har svaret
Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly. My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home De... Se mere
Virksomheden har svaret
WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My latest visit to Richer Sounds, Liverpool is the second in the past twelve months and, on both occasions, the level of help, knowledge and advice has been excellent. I cannot thank Andy enough for his understanding of my requirements and for his suggestions as to how to meet them.
Thanks once again. Brilliant service!

Besvarelse fra Richer Sounds - Liverpool
The main reason I give a high score is because of the time staff (Justin) was prepared to give showing me different options so I could get the best one

Besvarelse fra Richer Sounds - Liverpool
Price of tv was matched by one or two other retailers but the 6 year guarantee is great for the buyer

Besvarelse fra Richer Sounds - Liverpool
Brilliant customer service from Kelvin which is so hard to come by these days. Kelvin is extremely knowledgeable about the products, which allowed him to confidently recommend the most suitable soundbar and TV for our needs.
We did not feel rushed to make a decision, with a few options provided for our budget.
I cannot recommend Richer Sounds enough, they (and Kelvin) are top notch so I wouldn't go anywhere else. Price wise, they were the cheapest too so all in all an absolutely excellent experience. 💯

Besvarelse fra Richer Sounds - Liverpool
I have been shopping at richer sounds for over 25 years, I have never had an issue.
The staff are are always helpful and informative.
Delivery is always fast I have never had an issue.

Besvarelse fra Richer Sounds - Liverpool

Besvarelse fra Richer Sounds - Liverpool
Excellent delivery of customer service,proficient explaining specifications of product,I have recommended to several of my friends to check out richer sound ,I have gave a glowing reference about my experience,enuff said ,five stars .

Besvarelse fra Richer Sounds - Liverpool
Having been let down by John Lewis's failure to deal with a guarantee claim I have been looking for a replacement Samsung Quantum Dot TV. I ended up exchanging messages with Justin at the Liverpool branch of Richer Sounds. Although I wasn't able to get the set I wanted, Justin dealt patiently with my enquiries and offered valuable advice. Thanks.

Besvarelse fra Richer Sounds - Liverpool
I was made welcome as soon as I entered the store in Liverpool. I looked around as I waited for a staff member to become available to deal with my enquiry. I was attended to by Diego whose name I seen on the web site. I had called in to get advice on why the screen clarity on my Sony KD 48 A9 had started to darken giving us a less than acceptable viewing experience. We discussed the issue I had highlighted and we had a very interesting and informative, for me, twenty minutes or so. His knowledge was exceptional and I was surprisingly able to understand everything he went over. I left the store very satisfied with the thought that I wasn't the end of my TV but with the added bonus of the assurance that I could return, if my problem persisted, at a later date when we could explore other options for me.

Besvarelse fra Richer Sounds - Liverpool
I needed bookshelf speakers to Bluetooth-stream music and also plug into my Mac for music production and mixing. Staff at Richer Sounds Liverpool were very helpful and I’m very happy with my purchase.

Besvarelse fra Richer Sounds - Liverpool
Staff were very knowledgeable and very helpful. Rang me when my product had arrived for pick up and even directed me to websites that could help with the calibration/set up of the projector.Top service.

Besvarelse fra Richer Sounds - Liverpool
Two visits to the liverpool branch next to the bombed out church near the top of Bold Street and both staff members who served me were very helpful, despite me only wanting speaker cables

Besvarelse fra Richer Sounds - Liverpool
The sales person that dealt with my telephone sale(David Jones in your Liverpool Store)was extremely helpful and very professional.

Besvarelse fra Richer Sounds - Liverpool
Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

Besvarelse fra Richer Sounds - Liverpool
Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

Besvarelse fra Richer Sounds - Liverpool
Next day delivery and put in the house where required.

Besvarelse fra Richer Sounds - Liverpool
Helpful staff and they had tyhe item I wanted

Besvarelse fra Richer Sounds - Liverpool
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