Richer Sounds - Hull Anmeldelser 

2.166
TrustScore 5 ud af 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very good they are really easy to speak to and very helpful even suggesting the best way to set things up the quality and price is excellent well done

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 88-90 Prospect Street, HU1 3RT, Hull, Storbritannien

  • 0333 900 0059

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.166)

23.927 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Brilliant experience start to finish

Brilliant experience start to finish. Kale was so helpful and answered all my husbands questions.
The TV we bought on turned out to be too big for our space but there was no problem swapping it to a smaller one.
The staff were excellent and so helpful. They made the whole experience seamless.

13. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

I wanted to upgrade my 5.1 speaker package

I wanted to upgrade to upgrade to a very good 5.1 speaker system thein-store sales team helped me out over the phone on which speaker package to buy,very friendly and very helpful been going to richer sounds for years i would highly recommend richer sounds to my friends and family

11. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Richard Sounds have always been my go…

Richard Sounds have always been my go to shop for hi-fi products they do everything they can to make sure you get the right product at the right price I have purchased many items from your store and I’ve always been satisfied with the service and the after sales service and I would not hesitate to recommend them

10. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

My experience of purchasing an item was…

My experience of purchasing an item was made relaxed and straightforward with the customer assistance I received for a telephone enquiry and purchase. All was completed by very patient staff who very knowledgeable of the particular radio I ordered. Another brilliant deal and service. Manythanks RS

7. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 4 ud af 5 stjerner

NOT NEXT DAY PICK UP BUT WE GO THERE EVENTUALLY…

WE ORDERED ON LINE WAS TOLD IT WOULD BE NEXT DAY PICK UP BUT WAS THEN TOLD BY THE SHOP IT WAS NOT IN STOCK AND WOULD BE IN THE NEXT DAY. WE HAD NOT HEARD ANYTHING FROM THE SHOP SO WE WENT INTO TOWN TO ENQUIRE. WAS TOLD THEY HAD CALLED ME BUT NO MISSED CALLS ON MY MOBILE!!! IT WAS SAT IN THE BACK OF THE SHOP AWAITING OUR PICK UP

5. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your feedback although my apologies there were some issues following you placing a 'click and collect' order on our website. The service is always available on a next working day basis, so if the store don't have stock of the item we will deliver to them from our central warehouse, as this was the case here and you had ordered online one evening, the item was despatched the following day and arrived the day after that.

I do hope all is well with the product and that you are happy, don't hesitate to get in touch if we can be of any help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Great service and advise and…

Great service and advise and knowledgeable staff always answer all my questions and sort out a great deal. Have used the Hull branch 3 times now and will do again.

31. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Always incredible service from the…

Always incredible service from the team. Helpful and knowledgeable. I have a huge knowledge in this field also and its good to share thoughts with team members and buy from a excellent customer centred store

2. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

I had a cd player delivered which…

I had a cd player delivered which turned out defective. I contacted Richards who immediately and with no hesitation set about resolving the issue. The staff were all very friendly and helpful.

20. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Quality product and knowledge

Good knowledge by the staff, they did not push for a sale or to buy an item of higher spec than is needed. Listened to what you wanted and advised accordingly as to what might be best for you.

29. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

New turntable

Paul was very knowledgeable and helpful with my purchase of a new turntable.

2. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Fantastic experience

Fantastic experience. The staff were so friendly. Very knowledgeable and not at all pushy. I would definitely recommend to all my friends to go here

2. februar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Competitive pricing is important.Sales…

Competitive pricing is important.Sales team very helpful, friendly and knowledgeable.Easy to contact with any queries. Overall a good experience.Thank you.

30. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Wasnt sure what needed ,but rich…

Wasnt sure what needed ,but rich pointed me in the right direction ,iam very happy with new record player and great speakers ,very friendly and listed to what i said ,happy customer 👍

30. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

The staff were so helpful and very…

The staff were so helpful and very knowledgeable. Would recommend shopping here if need any advise on hi first. Prices very good too

24. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Always very friendly

Always very friendly, knowledgeable and happy to help. An excellent all round hifi/ audio retailer

24. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

The best personal service you can ask for at Richer Sounds Hull have used Richer sounds Hull for as…

I have used Richer sounds Hull for as many years as I can remember, buying Hifi separates and TVs because of their knowledge, willingness to engage, advise, competitive prices and 6 year warranty.
Now 61 and disabled I rang the Hull store and spoke to their manager of 17 years. I needed a new TV, ad my 13 year old Panasonic plasma TV finally gave up. I listened to the managers advice and explained I was stuck in my chair for the weekend and couldn't get in the store. 6 hours later the manager personally delivered my new TV into my front room. That is understanding my needs and situation. He went above and beyond and I thank him for his personal service to me. My new TV is a Tcl, has fantastic picture and audio.
So, don't go anywhere else just go to Richer sounds Hull (if you live around here),

23. januar 2026
Richer Sounds - Hull-logo

Besvarelse fra Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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