I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Se mere
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Se, hvad kunderne siger
We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Se mere
Virksomheden har svaret
Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Se mere
Virksomheden har svaret
Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
88-90 Prospect Street, HU1 3RT, Hull, Storbritannien
- 0333 900 0059
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Joe at Hull branch
I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent and I'm really looking forward to setting up my new system with the knowledge that I can rely on the team at Richer Sounds Hull.
10. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thank you for your wonderful feedback
Exceptionally Excellent Service from…
Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David at Customer services and Kal at the Hull branch I had a new tv delivered in 48 hours. Kind Regards Brian.
8. september 2026
Besvarelse fra Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Wanted some specific speaker cable
Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre.
Visited Hull store. Very pleasant staff and they had the exact amount specified on the website. Impressive.
8. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
lil bit waiting but overall all…
lil bit waiting but overall all services and staff very helpful and friendly great service
7. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Excellent Service.
The customer service is brilliant, Laurie was excellent, very attentive, knowledgeable and friendly. Prices are more than competitive, the deciding factor is the warranty! 6 years on many items.
7. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
We received good helpful advice to make…
We received good helpful advice to make our purchase of a new tv set.
In addition we also received great help to claim cash back
Through the 6 year guarantee on our previous faulty set. Which reduced the cost of the new replacement TV set which has a 7 year guarantee
6. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
No complaints whatsoever love my…
No complaints whatsoever love my marantz cd player and my studio monitors!
6. august 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great experience
As always, friendly, helpful and knowledgeable staff in the store. Good advice and purchase experience. Organised delivery on chosen day
4. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Great service from the store
Great service from the store, knowledgeable, friendly and did us a great deal. Cant beat them for the service.
3. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
TV purchase
It was important to speak to someone who understood my requirements.
Gave me straight forward advice.
Did not talk jargon.
2. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Could have been a bit more helpfull…
Could have been a bit more helpfull when asked about a wall bracket for my new Hisense tv just bought from them
2. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent customer and knowledge
Excellent customer service and knowledge. We went to Richer Sounds Hull, to understand more about our TV / AV options. Paul (store manager) was incredibly helpful and understanding and helped us with our options and offered invaluable options and opinions with some of the choices. Thank you.
I wouldn't bother going anywhere else...
2. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thank you for your 5 star review!
New TV
Fantastic service from the Hull branch,
Explained what requirements I wanted from my new tv and was explained everything very carefully and expertly.
Free delivery aswell.
Great service,great staff and I've got myself a great tv.
Thanks again.
1. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and advice
I went in to purchase a turntable and speakers and was very impressed with Kal who set everything up so we could listen to the sound and then offered lots of advice on the options available to get the best from it, first class service all round.
1. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Turntable arrived the day after…
Turntable arrived the day after ordering, fantastic service. As its a present I won't be trying it for a few weeks
1. oktober 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
following the death of my husband I was…
following the death of my husband I was at a loss what tv to buy. I knew he bought all his tv speakers etc from you and trusted you so I thought I should. you were very helpful with your suggestions and then you referred me to Chris who fitted it all. first class service from you all. thank you.
29. september 2026
Besvarelse fra Richer Sounds - Hull
Thank you for your 5 star review!
Great advice and the staff are…
Great advice and the staff are marvellous. Keep up the excellent work 👏, i will recommend Richer Sounds to family and friends.
29. september 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Great staff that know their products
Great staff that know their products. Have and will always use them where possible.
27. september 2026
Besvarelse fra Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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