Richer Sounds - Hanley Anmeldelser 

Good advice everything in stock, happy customer

Very helpful in the shop,the product wasn’t available in shop but would be delivered,it took almost a month to be delivered,it all was very smooth 👍

Excellent service! We purchased our TV from the Hanley store, where the staff gave us plenty of their time and shared their honest experiences to help us make the right decision. We received a thorough in-store demonstration, and when we returned a few days later with additional questions, they again took the time to assist us.
The whole experience felt both professional and relaxed. We never felt pressured to buy anything — just genuinely supported with expert advice.
Delivery was also excellent. The team who brought the TV were kind, helpful, and even let us know exactly when they would arrive.
Overall, our experience with Richer Sounds was outstanding, and we would not hesitate to use them again.

Really great guys at the Hanley branch. A special shout out for Chris who sorted a great deal on a pair of monitor audio silver 100 7gs. Very impressed with the level of service and knowledgeable advice. Offered a trial on the speakers which after taking home found they re amazing so definitely keeping.Have been a customer for years and will continue for many more. Thanks

Good service and delivery on day we reqested

Good clear advice given by helpful staff.

Easy ordering and collection. Staff very friendly

Your agents have been very good and helped every time I had problems and would not hesitate to buy of you again.
What I am absolutely annoyed with is the manufacturer’s customer service which was diabolical Thanks

It was a pleasure to shop without a sales person breathing down your neck.but all the staff were friendly when approached and very informative on the products.Leigh,the assistant who served us,answered all our questions and concerns,he was extremely helpful.we came away with an LG oled tv,which we are really happy with.would definitely go there again and highly recommend.

Fantastic choice of TVs
Fantastic Price
Fantastic 6 yr warranty
Fantastic Service

Good products and great service

Great service,fantastic price ,had my last three TVs from Richer Sounds,would definitely recommend

Great advise and help from the sales guy

Have used Richer Sounds for years. They are brilliant. Recently bought an amplifier thinking an old one had developed a fault, but it was the wire input from my phone that was faulty. They refunded me without a problem, very friendly as usual

Excellent service from the guys in the Hanley branch

Excellent customer service, very informative and friendly. Very happy and would highly recommend.

Very helpful staff. Efficient and knowledgeable. Will use again.

Great service, staff are really knowledgeable. This is the second time we have shopped here and it would be the first place we would look in future.

Easy ordering, great staff.
Great product.

Following an initial visit to Currys, which is usually our first point of call when purchasing a new television, we decided to carry out further research after receiving a personal recommendation from a friend. This included an online comparison of retailers, followed by visits to both stores.

While the sales personnel at Currys demonstrated a good general knowledge of our chosen television, the level of expertise provided by Leigh at Richer Sounds in Hanley, Stoke-on-Trent, was exceptional and clearly set him apart. Leigh displayed an in-depth knowledge of the LG 55-inch evo TV, explaining its features, performance benefits, and suitability for our specific requirements in a clear and confident manner.
His professional approach was particularly impressive. He took the time to understand exactly what we were looking for, discussed the LG model we had already researched online, and provided detailed, relevant insights without any pressure to purchase. This instilled complete confidence in both the product and the buying process.

As a result of Leigh’s expertise and customer-focused approach, I had no hesitation in proceeding with the purchase of the LG 55-inch OLED Evo TV immediately.