Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Se mere
Virksomheden har svaret
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Se mere
Virksomheden har svaret
As usual great customer service and support from Richer Sounds. Have been shopping with them for years now and always been impressed. A shout out to Jake at customer service and Chris at the Hanley br... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
2 Providence Square, ST1 2LQ, Hanley, Storbritannien
- 0333 900 0060
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Clearance item
I spoke to Jacob regarding availability and condition of a clearance item. He was very friendly and helpful. He put the item aside for me pending online payment and then arranged delivery. The item arrived a couple of days later and I am very pleased with it.
15. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Right choice
Very helpful. Listened to my requirements and provided accurate recommendations.
14. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
In shop expertise
In shop expertise, everything explained and demonstrated so I could make the right choice.
You don't get that online....
14. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service
I bought a Marantz Amp. Cheaper than anyone else online, with delivery in just one day. I spoke to an agent at the Hanley branch and was so informative about my purchase.
10/10
24. november 2025
Besvarelse fra Richer Sounds - Hanley
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent TCL television
10. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Hanley
Thank you for your wonderful feedback
Hanley branch excellence
The manager and his team at the Hanley branch were so helpful. They took the time to share their knowledge and experience allowing me to choose the tv that was right for me.
8. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Koss UR20 Headphones
Good, quick Service. The item I ordered was ready for collection. Good sound, particularly the Bass and a bargain price!
6. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thank you for your wonderful feedback
Happy customer for over 40 years
Been using this branch (Hanley) since it opened, and Richer Sounds since (I think) 1983 (Stockport) for a procession of hifi separates, and more recently (or this century at least!) TVs. As ever, they provided what I was seeking- in this case a clearance record deck on a fixed (limited) budget. Always quick to offer alternatives and to ensure that all deals and discounts are applied. Happy longtime customer.
7. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly and helpful staff
6. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Helpful staff and tested the product in…
Helpful staff and tested the product in store.
29. januar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Another great experience at richer Sound's Hanley
Always a great experience at richer Sound's Hanley.
All the staff are helpful, knowledgeable!
Can't recommend this store enough!
⭐️⭐️⭐️⭐️⭐️
5. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Highly recommend
This for me is the best store I’ve visited. Very friendly and knowledgeable staff. Came away with the perfect equipment for what I needed based on their recommendation. Will definitely be going back again soon
4. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Denon hi fi
Good service and responses to telephone enquiries
Good advice from in store manager
Product competitively priced
Discount given
4. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Besvarelse fra Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Price Match Done Well
I dealt with the Hanley branch via email to get a price match on a new TV. The queerie was dealt with very quickly and the price was matched so I immediately placed an order for the TV. Thank you for excellent quick service.
29. november 2025
Besvarelse fra Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Great customer service
Great customer service. Polite, friendly staff. Kept informed of my order status.
1. februar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Decided to attend the Hanley store…
Decided to attend the Hanley store rather than purchasing online having been more than happy with a previous purchase there. Really pleased I did. Excellent and friendly service, good advice and purchased a hi-fi system not available online.
31. januar 2026
Besvarelse fra Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
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