Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Se mere
Virksomheden har svaret
The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit... Se mere
Virksomheden har svaret
I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Se mere
Virksomheden har svaret
Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly

Besvarelse fra Richer Sounds - Exeter

Besvarelse fra Richer Sounds - Exeter
Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!
i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer

Besvarelse fra Richer Sounds - Exeter
The ordering was very easy and the parcel arrived on time!

Besvarelse fra Richer Sounds - Exeter
Excellent price and great advice and service. Nick and Mark are brilliant.

Besvarelse fra Richer Sounds - Exeter
Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.

Besvarelse fra Richer Sounds - Exeter

Besvarelse fra Richer Sounds - Exeter
Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.

Besvarelse fra Richer Sounds - Exeter
Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you

Besvarelse fra Richer Sounds - Exeter
My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.

Besvarelse fra Richer Sounds - Exeter
Great service. No hard sell just given space and time to listen and decide

Besvarelse fra Richer Sounds - Exeter
Parking available, although not many spaces and quite tight to get into.
Very helpful and friendly salesman/manager, Pete.

Besvarelse fra Richer Sounds - Exeter
Despite having a few problems with our first TV (ex display) purchase - the staff at Richer Sounds were helpful and patient and assisted us with a suitable replacement - so thank you
We would recommend shopping here and will no doubt visit again

Besvarelse fra Richer Sounds - Exeter
I’ve been a customer for many years and have full confidence I will always receive professional advice.

Besvarelse fra Richer Sounds - Exeter
fantastic service very knowledgeable of there products.staff are very approachable to ask for details about a product and for help to order what you want.

Besvarelse fra Richer Sounds - Exeter
Had demo in the Exeter shop and received good service. Bought some speakers and an amp. Mark advised me and was excellent. Would definitely recommend.

Besvarelse fra Richer Sounds - Exeter
Nice calm setting, friendly staff, no sales pressure, features of model clearly explained, a cheaper model was suggested if I wanted the same sound but with fewer options. Came away pleased with my purchase.

Besvarelse fra Richer Sounds - Exeter
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.