Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Se mere
Virksomheden har svaret
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... Se mere
Virksomheden har svaret
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... Se mere
Virksomheden har svaret
Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they t... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was served by Mark in the Exeter store who cold not have been more helpful. Gave loads of advice and did not pressure sell. As a result purchased a television and a soundbar. This is my third purchase from this store and would certainly use them again.

Besvarelse fra Richer Sounds - Exeter
Good value, and really helpful with a couple of questions. Quick response and product delivered the following day with Dpd which is reliable where I live. Happy with bew hi fi separates

Besvarelse fra Richer Sounds - Exeter
Amazing service from Steve. Went in to buy a new TV. He dis lots of research for the TV that Irequired. I got the measurements wrong. Went back he found a TV with better spec. Delivered the next day. Brilliant TV. Thank you Steve

Besvarelse fra Richer Sounds - Exeter
I opted to do click and collect. The guys in the shop were great but overall it took 4 working days to arrive. Way outside your SLA. It made me wonder about the point of having a shop that carries no stock. In my case I would have been much better having it delivered directly.

Besvarelse fra Richer Sounds - Exeter
Friendly staff and no quibbles return policy.

Besvarelse fra Richer Sounds - Exeter
Steve at this branch was excellent. He price-matched the product I wanted without quibble. The product arrived promptly. Great service
I bought a TV and decided to add surround sound to the system. I called and and spoke to a gentleman named Steve at the Exeter office. He absolutely went above and beyond, finding me the perfect setup and looked through the best deals for me and made a great saving against every other retailer.
Richer Sounds customer for life.
We’ve been customers since 2009 and our first purchase in Chelsea store. Staff are beyond helpful and extremely knowledgable about their products. Can’t recommend Richer Sounds enough!
The final piece of the hi-fi puzzle for my sister - speaker stands. She's delighted and so am I. The Exeter branch of Richer Sounds should be your go-to outlet for anyone in that area looking to upgrade their audio-visual enjoyment.........without breaking the bank!!
We were recommended Richer Sounds, they didnt disappoint, Mark the manager was really helpful and knowledgeable without being pushy, the prices were on a par to online we'd seen, really happy with our purchase, we had a slight problem with the delivery company but after speaking with Mark this was very quickly addressed quickly and professionally. Would definitely recommend and would use again.

Besvarelse fra Richer Sounds - Exeter
Very helpful in the shop. Available straight away on the phone next day to help with the TV set up

Besvarelse fra Richer Sounds - Exeter
Back in mid December Steve went out of his way to explain all I needed to know, even though the shop was technically closed, and I wasn’t ready to buy just yet. That personal touch and customer care sent me back into the Exeter store after Christmas to buy my set up. Thank you Steve and Richer Sounds Exeter, now that’s customer service 👍

Besvarelse fra Richer Sounds - Exeter
Great service and products I can trust. Over many years of buying from Richer Sounds I have never had anything less that perfect service. It's good to have a trust worthy supplier who I know will be keen on price and only sells products and brands they believe in. Thank you once again to all at Richer Sounds.

Besvarelse fra Richer Sounds - Exeter
Very helpful service as always. RS are my first choice for Audio Visual gear. Have been for years.

Besvarelse fra Richer Sounds - Exeter
Steve was once again super awesome. Couldn’t make it into the shop in time for Xmas so called and he sent me some links for various options all within budget. I chose the one and a link for secure payment soon arrived. I’m happy, wife was happy which makes me happy. Happy Christmas guys, (will see you soon for a new amp, don’t tell the wife!)

Besvarelse fra Richer Sounds - Exeter
Great service both in store and on the phone, we had to exchange the original purchased TV (man purchase and it was too big for the stand) this was resolved by one call into customer services and then a visit back to store yo exchange) I would also add the tech guys instore really know their stuff and give great advice.
Good informed guidance to get the best Philips model with longer warranty
Thanks

Besvarelse fra Richer Sounds - Exeter

Besvarelse fra Richer Sounds - Exeter
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.