Richer Sounds - Exeter Anmeldelser 

Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds yep no problem come on in we've got them here. I know £200 isn't a lot for some people but I ain't buying without trying. Was even offered coffee, other shops could learn a lot from them.

Excellent delivery 🚚, seems to be working excellent 👌

Outstanding service above and beyond from Nick in the Exeter store.

Great product, great price, great service. Job done!

Good advice over the phone, straightforward ordering process and delivery followed in a timely manner.

Detailed help on the phone and further help when we took our existing hifi set up into the store to explore options for blue tooth speakers. Finally a recommendation that showed understanding and sensitivity to our circumstances leading to a purchase that we are very happy with

Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they then replaced. I ended up buying an audio streamer from them due to their customer service.

Really helpful, informative and friendly staff. Great service with no issues.

I had a problem with a previously purchased TV. I had a sensible discussion with one of your staff - agreed part refund and purchased a new TV which I'm very happy with Thank you for great customer service

Very professional with good advice regarding the products required. An all round excellent service along with Mark's approach would make me shop at the store in Exeter again.

We contacted the Exeter store to see if the item we wanted was in stock. The gentleman was very helpful answering our questions. We subsequently visited and ordered the item and it was delivered the next day. Brilliant service all round.

Human beings responding to messages.
Helpful.

I am happy with the turntable and amplifier purchased. There was a misunderstanding on the specification of the lead for the headphones which was resolved satisfactorily but did require an additional visit to the shop.

The salesmen was very informative.
Quick and easy
Great service

Helpful and knowledgeable sales person. Easy to order the product I wanted as it wasn’t in stock and pick up the next day.

Sales guy very helpful on phone and I wanted to order with store rather than online.

On collection service was ok, but could have been friendlier and more relationship building. Made me question why I didn’t order online and have it delivered.

Excellent service as usual - thanks.

Really friendly on the phone but one of the shop staff was a bit stand offish.

Great price and awesome product..

If the shop manners matched the phone manners it would be 10 out of 10

Efficient and polite telesales from the Exeter branch. Product arranged for next day delivery via DPD.
Good communication at every step. Product arrived next day as expected.

Salesman was impatient and it seemed he wanted us to decide pay and go, shop was quiet so he was not exactly busy. I was undecided as to exactly what I wanted and his answers were somewhat brief and not very forthcoming.