Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... Se mere
Virksomheden har svaret
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... Se mere
Virksomheden har svaret
Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien
- 0333 900 0061
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service! Really good chaps, will always use Richer sounds👍🏻
17. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review!
Excellent service as usual from Richer…
Excellent service as usual from Richer Sounds - always the best!
16. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have purchased several tv sets from…
Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended
16. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite informative guys I spoke…
Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)
14. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very competitive prices and service
Very competitive prices and service. A six-year guarantee too.
14. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Refundable insurance premium if no claim
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly
14. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Besvarelse fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have used Richer Sounds for many years…
Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!
9. februar 2026
i just love Richer sounds
i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer
25. januar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The ordering was very easy and the…
The ordering was very easy and the parcel arrived on time!
10. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent price and great advice and…
Excellent price and great advice and service. Nick and Mark are brilliant.
10. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Great service at the Exeter shop with…
Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.
9. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Brilliant service from Exeter shop !
7. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Always a awesome experience perience when…
Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.
6. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Excellent staff
Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you
6. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your wonderful feedback
My husband & I werer looking to be able…
My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.
4. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your wonderful feedback
Great service
Great service. No hard sell just given space and time to listen and decide
6. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very helpful and years of knowledge on…
Very helpful and years of knowledge on products they sell.
6. februar 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review!
Parking available
Parking available, although not many spaces and quite tight to get into.
Very helpful and friendly salesman/manager, Pete.
6. februar 2026
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