First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... Se mere
Virksomheden har svaret
We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... Se mere
Virksomheden har svaret
We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. S... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien
- 0333 900 0061
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service and great…
Excellent customer service and great quality products
10. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review!
Great service as usual
Great service as usual, item wasn’t in stock but they ordered it in overnight and phoned the next day to say it was available (was more convenient for me to collect rather than have delivered to home which they also offered). Great store, friendly staff, great prices. Can’t ask for any more.
10. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nick who answered every question and…
Nick who answered every question and gave me good information so I ordered over the phone there and then. I would recommend Richer Sounds for any appliance you might need. I shall certainly buy from them again when I need something
9. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful and went extra mile to…
Very helpful and went extra mile to find me the right product.
9. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had to order sight unseen as I could…
I had to order sight unseen as I could not leave home at the moment.
Steve at Exeter gave me a lot of time and good advice
9. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Mark and Pete very helpful in Exeter
Mark and Pete very helpful in Exeter. Also have a good knowledge about hdmi cables and cinema room set ups.
In fact all the staff have been exceptional. Including sorting problem with a remote control.
7. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Knowledgeable and very professional…
Knowledgeable and very professional staff!
Thanks very much.
6. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review!
A Great Shoppibg Experience
So happy to go to Richer Sounds and get what we wanted. The guys were so helpful and polite, knowledgeable too. The actual place has parking too if needed and the deal for guarantee for 6 years at £30 was superb. Delivery was next day. A great shopping experience.
3. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Very responsive and went out of their…
Very responsive and went out of their way to sort things
2. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Quick service great product and a…
Quick service great product and a company you can put your trust in
2. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff. I would not shop anywhere else for TV's etc
2. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Always a good experience...
Such a great, professional team to deal with in Exeter.
Everyone always friendly and knowledgeable which is so helpful when you are narrowing down a selection.
Definite shout out to Nick who always goes the extra mile when I contact him for a purchase.
Customer service 100% and great company.
1. juni 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Customer Service at its best!
Contacted the Exeter store re purchase of LG TV. Wanted to buy now to take advantage of the sale price but arrange delivery in a few weeks. Not a problem.
Great customer service.
29. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
We bought 2 things
We bought 2 things. These were successfully delivered and are now installed. We are delighted.
28. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds really know the product…
Richer Sounds really know the products inside out. Mark at Exeter spent quite some time with me on the phone professionally answering lots of questions. I really feel like I have the right TV for me at a really great price.
28. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
No pressure selling
No pressure selling. Good advice on different makes of TV. Delivery was excellent, on day and time agreed. Would certainly use Richer Sounds in the future. Thank you
25. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Had bought a Technics record player…
Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days later I was informed they were sending a new one, they have, wow!
7. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The staff were helpful as ever
20. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had researched surrounds because I…
I had researched surrounds because I had to replace my Panasonic which was fantastic, went to richer sounds and they were great , they have the one I wanted on display but it was ordered and delivered to me and if I didn’t like it I could send it back, that wasn’t necessary it sounds great and richer sounds are always helpful when I go there .
3. maj 2026
Besvarelse fra Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.