Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Se mere
Virksomheden har svaret
Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
Virksomheden har svaret
Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
40 High Street, SL4 6BD, Eton, Storbritannien
- 0333 900 0087
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My visit to the Eton in Windsor store…
My visit to the Eton in Windsor store was really good the team were very helpful. Kurt explained the whiim smart speaker product very well I've installed it ok and it sounds great.
20. januar 2026
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The staff were all very helpfull.
The staff were all very helpfull.
My requirements were complicated for compatability reasons.
The staff knowledge was superb.
Delivery time was faultless and pricing very reasonable.
Thanks to all
12. januar 2026
James was excellent with his help and…
James was excellent with his help and knowledge
10. januar 2026
Besvarelse fra Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
Besvarelse fra Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I have purchased a full 4.2.1 Klipsch…
I have purchased a full 4.2.1 Klipsch Atmos and Onkyo theatre system - well basic set up with a view to expand upon. More suround speakers with zone ability and even grow the system to other rooms and the garden. I have now also invested in some more speakers to complete the system, the purchasing of these was an interesting venture and one that differed from my original purchase but i have finally got a system that delivers what I set out to achieve. I am a very keen audio enthusiast so I have lots of questions and will want to grow my system / hub even further. I've also had some great information form the on line team too. I look forward to discussing my garden audio system in the near future.
8. januar 2026
Besvarelse fra Richer Sounds - Eton
Thank you for the feedback although it's so disappointing that the colleagues let themselves down after such a positive start of course and I am really sorry about this.
Either myself or a senior member of member of my team will follow up with you directly to get more details of what happened and as well as investigate further with the colleague concerned, resolve the matter to your satisfaction..
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
Besvarelse fra Richer Sounds - Eton
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds are consistently excellent
I’ve bought many items over the years from Richer Sounds as I used to live across the road from one. I needed to buy a gift at short notice and noticed a great price on an Audio Technica LP60XBT turntable. Was looking to collect from local store in Watford but they didn’t have one in stock. The helpful staff member I spoke to on the phone found me one in Windsor and I was able to call them to reserve and collect one easily. All at a lower price than a well known online behemoth that doesn’t pay its fair share of tax, treats workers poorly and has ruined the high street!
3. januar 2026
Besvarelse fra Richer Sounds - Eton
Thank you for your 5 star review!
Besvarelse fra Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Long-term happy customer
I’ve always gone to RS for any AV kit, so it was a no-brainer to go to my ‘new’ local branch to discuss projectors. As expected (all the staff are great in every branch) James was really patient, knowledgable and professional; setting my misunderstandings straight and ensuring I got the right stuff for my installation. The demo room was put to good use, and convinced me to invest. Purchasing, delivery and admin all really easy. Proof that there’s no substitute for visiting the experts.
31. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Eton
Thank you for your 5 star review!
Excellent service from Zak.
26. december 2025
Besvarelse fra Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Brilliant team to work with on my home…
Brilliant team to work with on my home theatre set up. Always willng to help. Thank you James, Zak, Kurt and Mark. Amazing customer service 😀
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
DP-29F
All requirements met.
A budget turntable Denon DP-29F at £99 is great value with Denon Quality.
16. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
Excellent advice as usual
Excellent advice as usual. Always honest and impartial. Our go to place for electronics!
14. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The Eaton shop staff were very friendly…
The Eaton shop staff were very friendly and helpful
3. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A really good Pure Classic Stereo and…
A really good Pure Classic Stereo and very helpful customer service person.
The sound quality of the system is very good and it was very easy to set up. The customer services person at Richer Sounds was really helpful as I had struggled finding the individual measurements of the whole stereo system.
2. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your 5 star review, we look forward to seeing you again next time
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