I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Se mere
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Se, hvad kunderne siger
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Se mere
Virksomheden har svaret
Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Se mere
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Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Storbritannien
- 0333 900 0093
5,0
Fremragende
3 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great delivery delivered with care.
Great delivery delivered with care.
Great service from Richer sounds as usual as I have previously purchased TVS and my Hifi and would highly recommend Richersounds .
29. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very good Comms and communication…
Very good Comms and communication leading up to the delivery of my new TV. The delivery people were excellent and brought the TV through to my room of choice.
28. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
The overall experience from ordering in…
The overall experience from ordering in store to delivery was great. Service cannot be faulted. Ordered Monday received next day. Gareth (delivery man) called roughly 10 minutes before arrival. Asked if needed anywhere specific when he had arrived. A very pleasant experience all together.
28. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great delivery service from Rob and…
Great delivery service from Rob and Trav - clear messages to let us know when the delivery slot would be and then a call to say they would be there within the half hour, all kept to time.
TV was delivered to room of choice and done in a professional, courteous and polite manner.
Great service and friendly guys, faultless and fantastic!
28. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review!
Fantastic delivery guys mark and Gareth…
Fantastic delivery guys mark and Gareth went above and beyond with the delivery ,,
Thanks guys
28. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fabulous tv at a great price
Fabulous tv at a great price. Delivery fellas were fantastic bang on time and called to update on the way. Couldn’t ask for more 👍👍
28. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Quick delivery
Quick delivery, helpful call when they were on their way, found the entrance to my atypical property np
28. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Gareth and Karol were BRILLIANT
Gareth and Karol were BRILLIANT, as was everyone else in my purchase journey. I cannot describe how good the customer service is. They delivered on every level, OUTSTANDING.
27. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent
From purchase to delivery, Richer Sounds were excellent. I had a potential issue where the delivery might have arrived while I was out, but Gareth and his colleague went out of their way to ensure it reached me before I had to leave. Their effort was above and beyond what most companies offer.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Good communication
Good communication. Narrowed down the delivery time and then rang half an hour before delivery. Friendly and helpful delivery driver.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Brilliant service
Brilliant service, item was delivered on time and in great condition by the driver Gareth.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review!
Amazing customer service
I had no idea how amazing the customer service is from Richer Sounds. Every part of the purchase has been an example of how all companies should treat their customers. The delivery drivers Karol and Paul were also excellent with clear communication on times and a courtesy call ahead of delivery. Can't recommend them highly enough
24. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Thanks Gareth!
Gareth was great, delivery was on time and gave a call in advance, very happy with his polite services!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Couldn’t give less than 5
Couldn’t give less than 5. Gents have provided excellent service. Definitely recommended.
24. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent customer service!
Very pleased with all the staff at Richer Sounds - both in the store (Tom) & the delivery team (Karol & Paul).
Great communication - received messages of expected time delivery & then they phoned when nearer to say they will arrive in about 15/20 minutes. Karol & Paul were polite & friendly & took care with our new tv.
Highly recommend Richer Sounds & would definitely use again!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review!
A good discussion at the Manchester…
A good discussion at the Manchester branch at the weekend,then rang up on the Tuesday spoke to Mat to see if the new to stock had arrived which it had,so I purchased new tv on the phone,delivered on Wednesday by Warwick and Karol and all nice and smooth no dramas +++
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Many thanks to Warwick and Karol for…
Many thanks to Warwick and Karol for the seamless delivery of my new TV. The lads were courteous and polite.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
No problems at all
No problems at all. On time and very polite and respectful
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Had great service from Trav and Paul…
Had great service from Trav and Paul and would definitely buy again from Richer Sounds.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review!
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