Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Se mere
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Se, hvad kunderne siger
Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Se mere
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Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Se mere
Email the night before with 3 hour delivery slot for following day. On day of delivery SMS with two hour slot and link to track how many jobs prior to mine. 20 mins prior to deliver telephone c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Storbritannien
- 0333 900 0093
5,0
Fremragende
3 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very politinyte and helpful delivery driver
Very polite and helpful delivery driver
No problems 😊
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect!
Gareth provided updates as he approached and let me know when he was 30 minutes away. He then carried the tv to my room of choice. Super-efficient service!
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
I would say one of the best customer…
I would say one of the best customer service in this specific industry, every time I phone for update on our order, Richer Sounds staff was amazing. Just because of this, I would never use any other company for my next big purchase.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Gareth contacted me to give me the time…
Gareth contacted me to give me the time slot, texted again to inform when he would be arriving and rhen arrived spot on. He was very friendly and helpful. Excellent customer care.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Great experience buying a tv from…
Great experience buying a tv from Richer Sounds. Communication and the speedy delivery was top notch. Decent delivery guys as well.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
The tv was delivered on time and we got…
The tv was delivered on time and we got a text from Gareth and Mark to say they were 15mins away. A very good service and I am very pleased with the service.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service from Richer Sounds
Excellent service from Richer Sounds. A huge thanks to Zak and Mark for the smooth and professional delivery. Highly recommended
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Another great experience in purchasing…
Another great experience in purchasing a TV, coupled with a speedy delivery. Richer sounds never fails to deliver quality service each and every time. Gareth & Paul delivered my new 65” TCL with very good communication from start to finish. Polite, smart and very professional. Well done to whole team!
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great delivery experience
The delivery was on time and well within the time frame quoted. The delivery guys, Gareth and Rob, were friendly and helpful. Very happy with the delivery service
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
I purchased a TV and soundbar online…
I purchased a TV and soundbar online and everything from start to finish has been brilliant, almost daily updates and delivered within timescale given, the two delivery drivers Mark & Zac were also spot on, rang to say they were on their way, brought everything into the hall, offered to move it into the living room, explaining what to do if I had any problems with the goods AAAAA Richer sounds!! Great prices too!
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Delivery on time
Delivery on time, always use richer sound for any tv purchase, highly recommend, well done guys
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Great delivery delivered with care.
Great delivery delivered with care.
Great service from Richer sounds as usual as I have previously purchased TVS and my Hifi and would highly recommend Richersounds .
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very good Comms and communication…
Very good Comms and communication leading up to the delivery of my new TV. The delivery people were excellent and brought the TV through to my room of choice.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
The overall experience from ordering in…
The overall experience from ordering in store to delivery was great. Service cannot be faulted. Ordered Monday received next day. Gareth (delivery man) called roughly 10 minutes before arrival. Asked if needed anywhere specific when he had arrived. A very pleasant experience all together.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great delivery service from Rob and…
Great delivery service from Rob and Trav - clear messages to let us know when the delivery slot would be and then a call to say they would be there within the half hour, all kept to time.
TV was delivered to room of choice and done in a professional, courteous and polite manner.
Great service and friendly guys, faultless and fantastic!
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review!
Fantastic delivery guys mark and Gareth…
Fantastic delivery guys mark and Gareth went above and beyond with the delivery ,,
Thanks guys
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fabulous tv at a great price
Fabulous tv at a great price. Delivery fellas were fantastic bang on time and called to update on the way. Couldn’t ask for more 👍👍
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Quick delivery
Quick delivery, helpful call when they were on their way, found the entrance to my atypical property np
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Gareth and Karol were BRILLIANT
Gareth and Karol were BRILLIANT, as was everyone else in my purchase journey. I cannot describe how good the customer service is. They delivered on every level, OUTSTANDING.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Distribution
Thank you for your wonderful feedback
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